My PC doesn't 'react' when I connect my Zen Microphoto

Hello,
I'm Michel van Gelder and I have a problem with my Zen Microphoto. I am going to try to explain my problem in proper english, but english isn't my main language, so please forgive me if i make terrible mistakes or something.
My problem is:
If I connect my Zen to my PC it says something like, what do you like to do, but when i click on an option it says: Media Device isn't connected. And also when I connect it, a symbol appears in the right corner, next to all the others, but when I try to do something with it's(with right mouse button or something) it disappears. The result is that, with everything i try, the PC says that my mp3 isn't connected. While 've installed all the software properly etc.
I have this MP3 for 2 years now, and I've never had this problem. Until 2 weeks ago, when we had to reinstall our computer. So my question actually was: Is there something wrong with my Zen or with my PC. And, what can I do about it's
I hope someone knows the answers to my questions. Thank you very much
Michel van Gelder

Hello Huevo Chico,
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http://support.apple.com/kb/TS1591
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