My PC freezes everytime i connect my Zen V P

Dear,
Since last week, everytime I connect my Zen V Plus to my PC, it just freeze. And when I unplug the cable, PC runs back to normal. I used to be able to connect it to PC without any problem. Now my Zen V Plus still able to play songs normally. And it still charging when I plug the cable to PC. But I can't add songs to it coz PC just freeze.
I got USB 2.0 and Windows Media Player installed. Could it be any hardware problem? I tried to push reset button and the problem is still the same..
Please advice..

Hi,
Sorry to hear you are having problems. You could try setting the Zen up as a removable disk. Once you set it up re-attach to the PC. If the problems occur then it could very well be problems with the USB port. If on the other hand it works and you can read and write data to the player in Removable Disk mode then it is more than likely software. I'd try
) Re-running the Zen V software installation.
2) Reload WMP or if you think this could be the problem then try reverting back to WMP 0 (instructions here http://www.microsoft.com/windows/windowsmedia/player//readme.aspx from the MS site.
3) Open up the task manager (CTRL+ALT+DEL) and check to see if the program CTSYNCU.EXE is running.
4) Try using MSCONFIG.EXE to do a selecti've startup. Another application may be to blame. Check out here http://support.microsoft.com/kb/30560/ for more information on this is
Hope this helps,
John

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