My PC is a Windows xp professional.It don't install and execute the download of iTunes 10,it send a message that the program is in a file without support to the down load

I'd like to have a closer look at that error message please.
Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply.

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I can't connect to iTune Store nor to radios, with the aid of iTune,check for updates, these last two from aid, but if you communicate with support.Please the answers in spanish.

I can't connect to iTune Store nor to radios, with the aid of iTune,check for updates, these last two from aid, but if you communicate with support.Please the answers in spanish.

Back up all data.
Unlock the Network preference pane, if necessary, by clicking the lock icon in the lower left corner and entering your password. Cllck Advanced, open the DNS tab, and change the server addresses to the following:
          8.8.8.8
          8.8.4.4
That's Google DNS. Click OK, then Apply.
In Safari, select
          Safari ▹ Preferences... ▹ Privacy ▹ Remove All Website Data
and confirm. If you’re using another browser, empty the cache. Test. Any difference?
Notes:
1. If you lose Internet access after making the above change to your network settings, delete the Google servers in the Network preference pane, then select the TCP/IP tab and click Renew DHCP Lease. That should restore the original DNS settings; otherwise restore them yourself. Remember that you must click Apply in order for any changes to take effect.
2. I don't use Google DNS myself, though I have tested it, and I'm not recommending it or any other DNS provider; the server addresses are offered merely for testing purposes. There may be privacy and technical issues involved in using that service, which you should investigate personally before you decide whether to keep the settings. Other public DNS services exist.

HT3743 Every time I open the app injustice my iPod gives me a message that says: " Warning, this device is not officially supported. You may experience low performance and instability." I have never jail broken my iPod and I don't know what's wrong. Ideas

Every time I open the app injustice my iPod gives me a message that says: " Warning, this device is not officially supported. You may experience low performance and instability." I have never jail broken my iPod and I don't know what's wrong. Ideas?

See:
iOS: Troubleshooting applications purchased from the App Store
Contact the developer/go to their support site if only one app.
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod

When i try to redeem my itunes cards, i get a message that says my session has timed out--i updated to the latest version--still, no luck redeeming cards-help!

when i try to redeem my itunes cards, i get a message that says my session has timed out--i installed the latest version of itunes and tried again--no luck--what else can i do?

The new iTunes has a somewhat different look from the previous version. You can get the old look back if you prefer it by doing View > Show Sidebar in iTunes. Or you can adapt to the new look.

I have updated to the latest OIS on my IPad but cannot install the update for ITunes. I get error messages that I must log on as administrator (don't know how) and I can't use my ITunes now. Help please

I have updated to the lastest OS on my IPad3. No problem there. Then found I could no longer access my Itunes as there was a message 'Cannot be used as it requires version 10.6.3 or later. Go to ... and download'. I have tried four times and it won't work. I get another message saying I must sign in as administrator or contact my system administrator. I am the only one who uses this PC and have no idea what my administrator password is. Now I cannot use ITunes. Please help if you can. Thank you. Eileen Frost

Many thanks diesel. I cannot remember ever having an administrator password. Looks like I shall have to do a restore on my PC and not bother with the updates. Or maybe I could find my password from somewhere ? When I went into control panel I found a box with administrator and my name and it said password protected so I must have had one at some time. Any ideas on how I could find it ? Many thanks anyway. I always use a password to sign on but obviously that is not it. Eileen

I have just purchased a new pc and when I try to play 2 separate albums that I bought from the itunes store I get a message that my computer is not authorized. I then follow the steps to authorize it and the same thing happens when I attempt to play this

Just purchased a new pc with windows 8. Transferred over my itunes. With 2 different albums in my library, when I attempt to play this music I get a message saying my computer is not authorized. I then sign in to authorize the computer, itunes tells me it is indeed authorized, I attempt to play this music again and I get the same "your computer is not authorized" message again, and again....
Any help out there on this one would be appreciated. If my question is not clear enough I will attempt to help.
Thank you,
mike

Delete and redownload them if doing so is free in your country.
(106637)

Please help us, after we installing the flash player is said that the plug-in version is not installed and i need Flash Player for my windows 7 Professional 64-bit Japanese version and Internet explorer 10

Please help us, after we installing the flash player is said that the plug-in version is not installed and i need Flash Player for my windows 7 Professional 64-bit Japanese version and Internet explorer 10

Hello,
There are two versions of Flash Player for Windows: ActiveX for Internet Explorer and Plug-in for non-IE browsers. It appear you may have installed the one for non-IE browsers. Please use the links below to download and install:
Flash Player ActiveX (Internet Explorer
Flash Player Plug-in (All other browsers)
Maria

Have photoshop 6 on a dead pc laptop with windows XP. Have a pc laptop that has been upgraded from Vista 64 bit (where photshop wouldn't install) to windows 7 professional 32 bit (clean install). Photoshop still won't install. Also having reinstallation

I have photoshop 6 on a dead pc laptop with windows XP. Have a pc laptop that has been upgraded from Vista 64 bit (where phootshop 6 wouldn't install) to windows 7 professional 32 bit (clean install). Photoshop still won't install. Also having reinstallation issues with pse6 on this same pc. Pse6 was installed and working on vista 64bit version of the OS, now won't install on rebuilt windows professional 7 32bit (keeps giving me serial number not valid errors). I'm not trying to pirate these programs. Just want to reinstall them.

you need,
Windows 98, Windows 2000, Windows NT 4.0 with Service Pack 4, 5, or 6a, or Windows Millennium
Microsoft Windows 98/Millennium/2000/NT 4.0 (Service Pack 4, 5, or 6a required)

I have recently purchased a new computer and photoshop element. It looks like its downloaded it but I don't know how to access it. it says file are ready...down load files have been extracted and saved to folder....launch PS elements and open specific fol

I have recently purchased a new computer and photoshop element. It looks like its downloaded it but I don't know how to access it. it says file are ready...down load files have been extracted and saved to folder....launch PS elements and open specific folder. it looks like it downloads. It then keeps taking me back to this page. Im not sure where to go next

if you have a win os you should have dl'd an exe and a 7z file.
put both in the same directory and double click the exe.

HT1296 i am trying to load my iphone3 via my computer, but it gives a message that device not connected, when it is clearly showing on the control panel

i am trying to load my iphone3 via my computer, but it gives a message that device not connected, when it is clearly showing on the control panel

Hi glomp,
From the information provided, it sounds like your device may not be fully recognized by iTunes. Here are two articles (depending on your computer's operating system) for troubleshooting this:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/ts1591
Have a good one,
- Ari

I have a problem that I can not load or even close the download in iTunes, it turns out I have hanging in the mode, and because of that I can't download from AppStore, because it turns out that the other programs I have on standby. What do I do? Thank you

I have a problem that I can not load or even close the download in iTunes, it turns out I have hanging in the mode, and because of that I can't download from AppStore, because it turns out that the other programs I have on standby. What do I do? Thank you.

If there are multiple apps trying to download at once, only one can download at a time and the rest say "Waiting" until it is then their turn. Try this. Double tap the icon of the Waiting app, and it should resume the download.
If that doesn't work:
• Log out of your iTunes store account. Go to Settings > Store > Sign Out Then press the Home button.
• Then press and hold the Home and Sleep buttons simultaneously and don't release them when it brings up the Turn Off screen; keep holding them until the Apple logo appears.
• After restart, the Waiting should be gone.
 Cheers, Tom

Everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

Hello mcgivnma,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

Ipod nano 5th is unrecognized and rejected after downloading new itunes on Windows 8. Everything works on both- can use ipod and charge, but no recognition, no sync. Whassup? Did something get lost in the itunes update?

Ipod nano 5th is unrecognized and rejected after downloading new itunes on Windows 8. Everything works on both- can use ipod and charge, but no recognition, no sync. Whassup? Did something get lost in the itunes update?

I'm having the same problem. I wish someone could respond with a solution for this! I've paid money for new songs and can't listen to them because of this! WTH APPLE?!?!?!?!

My old computer crashed and i just purchased a new laptop. How do i get my library on my new computer without erasing all the songs on my ipod?

?

damfam9 wrote:
My old computer crashed and i just purchased a new laptop. How do i get my library on my new computer without erasing all the songs on my ipod?
If ALL your music is on the iPod and it's ALL iTunes purchased content, you log into iTunes with your account on th enew machine and reverse sycn the music back.
If the music is from cd's and other sources (not iTunes files) then ask over at iLounge what third party solution currently works. (can't recommond it here)
I have some HUGE instructions here how to get your music off the old comptuer too:
Recovery options:
A: If Windows isn't booting:
You need to boot the computer from a "recovery disk or USB" that has a operating system on it and a graphical user interface to transfer files from your boot drive to a external drive.
I suggest using the Easy USB Installer to install Ubuntu 10.10 onto a 2-4 GB USB key.
http://www.pendrivelinux.com/universal-usb-installer-easy-as-1-2-3/
or
burn a ISO of Ubuntu 10.10 or PartedMagic to a cd-r with ImgBurn or Win 7 right click and burn
You can use Disk Utility in OS X to select the ISO and burn to cd/dvd as well.
Once you have it installed, consult this page for your BIOS boot key to hold to get into the BIOS.
http://pcsupport.about.com/od/fixtheproblem/a/biosaccess_pc.htm
Plug the USB into the back (if possible) of the computer, connect the external drive and enter the BIOS, set the USB (or CD) as first boot and SAVE.
Boot off the USB/CD and "Try Ubuntu/Run from disk" DON'T INSTALL. (Parted Magic loads into RAM and ejects CD)
Once in, go under the menu Places > Computer and transfer your files to the external drive just like you would in Windows, drag and drop.
(If using Parted Magic double click on the Mount Drive left icon twice, use the two GUI windows to transfer files to external drive, unmount drives, log out/quit in the lower left corner menu option)
B: If the computer hardware isn't working, but the drive might still work:
You'll have to remove the power cord and manually extract the hard drive. This might result in some damage.
There is a powered IDE/SATA to USB adapter for sale online for $20 that you can take that internal hard drive and use it like a external drive to access your files from another Windows machine.
C: If your iTunes content is deleted...
It might be recoverable if it hasn't been overwritten yet by fresh data. Undelete software works by reading the 1's and 0's of the files themselves, not what the OS says.
You need to use undelete software pre-installed before the iTunes content was deleted, or while on a bootable cd/USB and a external drive to transfer the recovered files.
You can also install undelete type software on a new machine and USE STEP B above to "undelete" the files and recover them directly to the new computer.
You can't install undelete software or recover files to the same drive your attempting to recover from or it overwrites the deleted data.
D: If the hard drive doesn't work and...
The data isn't worth spending $2000-$3000 in a ATTEMPT at platter dissection recovery, then your finished
If the data on the drive was encrypted, data recovery efforts may be futile, unless it's a encypted file and you transfer it successfuly and have the password to de-crypt it.
E: If you have a "iDevice" with any content
It can be synced back into iTunes, check at iLounge what third party software works reliably now and for your version.
(Once you log into your iTunes account, you can sync ONLY iTunes purchased content back from a iDevice)
Third party software can recover just about all the items on a iDevice, regardless of it's origin. (can't recommend such software here)
F: If any of the above is too hard, or the data is of "critical importance"
Then seek professional computer or forensic level recovery services.
Get help from someone who has done this sort of thing repeatly and can almost guaranty 100% results.
There is Linux software that can "rip" all data off a iOS device if that level of attention is needed, seek a professional service.
Hope this helps in your data recovery efforts.
Please, backup your data, it's the only thing us IT professionals can't recover.

Foxfire downloaded an up-date last night (10 20/2010) at 5:30 PM EDST and it crashed the compter on re-start with an error message... Missing or Corrupt File ... WINNT\system32\config\SYSTEM

Foxfire downloaded an up-date last night (10/20/2010) at 5:30 PM EDST when I started Firefox, and it crashed the compter on re-start with an error message... Missing or Corrupt File ... WINNT\system32\config\SYSTEM. This machine is Windows 2000 Professional on Dell computer and Foxfire 3.6 or 4 not sure computer is stuck at the error message.

Hi there,
You're running an old version of Safari. Before troubleshooting, try updating it to the latest version: 6.0. You can do this by clicking the Apple logo in the top left, then clicking Software update.
You can also update to the latest version of OS X, 10.8 Mountain Lion, from the Mac App Store for $19.99, which will automatically install Safari 6 as well, but this isn't essential, only reccomended.
Thanks, let me know if the update helps,
Nathan

My PC is a Windows xp professional.It don't install and execute the download of iTunes 10,it send a message that the program is in a file without support to the down load

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