My PC is Pavilion dv7. When I insert Blue Ray Disc, Blue Screen occures. I install PowereDVD 11.

No error occurs when using DVD and CD-ROM. I could use Blue Ray Disc (any format of Blue Ray Disc including commercial movie disc) three months before (May). I also asking cyberlink in case software problem. Should I attach system error log ?

Thank you for your info. I tryed to update driver to the latest one on device manager, but it says "this is the latest
version". So I delete the DVD/CD-ROM entry from Device Manager, and execute H/W cahnge auto-scan.
Then driver is automatically installed, but the version is still the same (v1.00).
Mnufacturer: standard CD-ROM drive, dated 2006/9/1，version 1.00
Provider: Microsoft
Friendly Name: hp BD MLT UJ240
It seems I can't find correct driver. I can't find URL of manufacturer.
I also installed "sp50287" OS enhancement patch for HP pavilion dv7, which was suggested by HP support
engineer in Japan, but still blue screen occurs, after answering "Yes" at "Do you confirm the update info" menu
at HP Media Smart. I wonder it seems CODEC problem.????

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HP Pavilion dv7-3165dx has stopped recognizing the DVD-Blu/CDROM

Help,
My HP Pavilion dv7-3165dx has stopped recognizing the DVD-Blu/CDROM player issues.
Literally in last 24 hours. all was working fine. then Stopped.
Device not working is : hp DVDWBD TS-LB23L ATA Device
Whirrrs like reading disc...even gets the disc icon on windows.
Have scoured these boards and tried everal of the solutions.....
1. tried uninstalling and reinstalling Driver as described on these boards... didnt work
2. tried MATS on microsoft website....didnt work
http://support.microsoft.com/mats/cd_dvd_drive_problems/
3. Tried the Revo uninstaller attempt .... didnt work
4. tried the CC Cleaner attempt ... didnt work
5. Tried the ATA channel delete ... didnt work
6. tried the BIOS update here : HP Mediasmart DVD failure - HP Support Forum
as additional clarification..... no physical damage to computer....Discs being used are all functional Blu or CD or DVD.
HP Mediasmart DVD is still not working.
NO installation of new programs prior to this going on.
My same fire wall program, anti-,malware has been on this computer since I purchased it 7 months ago.
No software changes in system.
I do not use the Comodo firewall system either.
Thank you

Have you tried installing a trial Blu-ray player. Don't use one from Cyberlink as it's too close to Media Smart DVD.
Use Arc Soft
http://www.arcsoft.com/estore/software_title.asp?ProductCode=TMT5P&gclid=COXEpJ6CqqcCFQEKbAodpQdSCw
----Will give that a whirl when I return home.
Have you tried the obvious and picked a Windows restore point to where it was working ? -------Windows 7, in that particular machine isn't letting me dial back for an earlier restore point..... it isn't even letting me see dates....Believe me I would have been happy to dial back a week or two. Not sure why, Havent been able to dig in that direction....was trying to be careful about not digging a deeper hole before moving all important work files and stuff to a different machine before toying with windows deeper.
Maybe the drive itself has failed, do you you have another HP laptop that you can try it in ?-----have several HPs...might try that soon.
Check "Autoplay" in the control panel.----have done the autoplay fixes that have been proposed in other chains of similar problems....no avail.
I will keep throwing ideas at you no matter how simplistic they may seem. I find that it starts people thinking in another direction.     --------Believe me, I appreciate it, just as long as it doesn't devolve into .....Is the machine plugged in?
Have you tried burning a DVD with it ?   Not yet, that is a good idea.
Try installing Image Burn and see if the drive will create ISO files with a Blu-ray disk. You will get a warning that Image Burn can't do this, but continue and let it dead the whole disc. Let me know if that works and I will give you the software to play the movie from the ISO files.
http://www.imgburn.com/index.php?act=download
Use mirror 8 provided by Image Burn.
What version of Media Smart DVD are you running ? Was using the most recent release......then uninstalled it and went back a few versions... to one that was linked to in another similar thread.
Thanks.

HT203176 when i insert a software disc into my mac it will not run, how do i get it to run? thanks

Please help - when I insert a software disc into my mac it will not run, how do I get it to.
Thanks

Then as Kenichi Watanabe has already advised...
The software disc should appear on the Desktop (or in the sidebar of a Finder window).
Double-click the disc icon (or select it in the sidebar).
On the disc, there should is often an Installer, or the application itself.

My Mac does nothing when I insert the Photoshop disc. It can be opened but does nothing to install i

My Mac does nothing when I insert the Photoshop disc. It can be opened but does nothing to install it.
What can i do??

After loading the disc I open it, click install.app and nothing happens. Could my MacBook Pro, which has 106GB available, be too old?

What to pick when inserting Blu ray disc

hi
what should I pick after inserting blu ray disc into drive to write video by compressor?
Ta

Hi
Sorry forgot screen shot.

I keep getting "media not present" when tring to burn blu ray disc using PE 10. This used to work fine. Nothing changed as far as I know

Has any one had this problem?

Karl
Thanks for the reply.
Part 1.
1. Task Manager/Process. If you are seeing the following processes with Premiere Elements 10 closed, then Task Manager/Processes and End Task for each of these processes
that you are seeing there
a. Adobe QT32 Server.exe
and
b. Elements Auto Analyser.exe
Part 2.
a. Open Premiere Elements 10 to the Timeline workspace, go to Help Menu/Deactivate and click on Deactivate. Close out of there.
b. Then, uninstall Premiere Elements 10 via the usual Control Panel route.
c. Do a run through with the free ccleaner (regular cleaner and registry cleaner parts).
CCleaner - Download
d. Reinstall Premiere Elements 10 with antivirus and firewall(s) disabled.
Part 3. ccleaner details.
Cleaner part. This is straight forward. Click on the Cleaner Tab in the left column of the ccleaner dialog and then click on Run Cleaner in the section of the dialog to the right.
Registry part. Click on the Registry Tab in the left column of the ccleaner dialog. Then click on Scan for Issues in the section of the dialog to the right.
After the "Scan for Issues" is completed, you will then see an active "Fix Selected Issues" to the right of "Scan for Issues".
Click on "Fix Selected Issues".
At this point, you will see a pop up dialog
Click Yes to that message and continue to Save the registry backup file to your computer hard drive location of your choice.
Follow the on screen instructions after the save of the registry back up file.
Part 3.
The critical part is that you obtain the Premiere Elements 10 installation files. You already have the purchased serial number. So you should be OK on the serial number side of things.
Download and install the Premiere Elements 10 tryout files appropriate to your computer from the following web site. It is critical that you read and care out word for word the web page's write up for "Note: Very Important Instructions" and use its click "here" as instructed. Otherwise you will get an excess denied message.
Photoshop Elements 10 Direct Download Links: Free Trials, Premiere | ProDesignTools
During the installation of these files to your computer, when asked for, insert your purchased serial number into them.
Make sure that antivirus and firewall(s) are disabled for the download and install.
Comments. There are no guarantees that this will resolve the "No Media Present" for Premiere Elements 10 burn to AVCHD on DVD and Blu-ray disc format on Blu-ray disc. In the end, you may have to look at external burners until you find one that works for you for these burn to choices.
Did any of your computer pre-loaded software come with backup installation files? I suspect not.
Please review the above and then let us know if you need clarification on any of the above. You might want to give more consideration to exploring the external burner possible solution.
Thanks.
ATR

Runtime error when burning blu ray disc

I am attempting to burn a 1080i/29.97 blu ray disc and when it gets to something like 99% finished, i get a runtime error, and then
encore crashes. Could it be there there is not enough space on the disc? The video and audio combine to somthing like 23.5 GB.
Any help would be greatly appreciated.Also, running encore 4.0.

This Adobe KB Article might be able to give you some tips.
Good luck,
Hunt

Encore CS4 (version 4.0.0.258) will not finish burning to blu-ray disc when using a menu template. DVD burning works fine. Anyone know the problem with blu-ray? HELP!

Encore CS4 (version 4.0.0.258) will not finish burning to blu-ray disc when using a menu template. DVD burning works fine with menu template. Anyone know the problem with blu-ray? HELP!

For CS4 you must update the Roxio component, especially with Win8
http://forums.adobe.com/thread/1309029 http://docs.roxio.com/patches/pxengine4_18_16a.zip
http://corel.force.com/roxio/articles/en_US/Master_Article/000012592-PX-Engine-Description -and-Download

Enocore CS5 error when trying to burn to blue ray disc

My project consists of 4 AVCHD clips imported separately into Encore as timelines and then I deleted the timelines to keep just these assets. I built a new timeline and added these three clips to this timeline. Three of the AVCHD clips are on the timeline with a total time of about 3:30. The fourth is a 30 second clip used for the motion menu background. The file size is 22.95 GB. There are 39 chapters in the project, the top page (page 0) has three buttons linking to chapters 1, 21, and 30 (the start of each of the clips). The other pages of the menu have 6 video buttons per page linked to chapters. All of the clips when highlighted will lead to the project setting "Do Not Transcode" (which is what I want) and I am buring this to a 25GB blu ray disc. When I checked the project everything seemed okay- no error messages. I then went to build the disc and after about 20 minutes I got the following error message:
"Blu-Ray Object: "<Menu>NTSC_FISH top menu",Error:"device error",Code: "2",
Note: "Too many primary video streams in clip (Spec Table 9-3,Annex B)"
The menu name is NTSC_FISH topmenu. Any ideas what the problem is and how I can fix this?

Enocore CS5 error when trying to burn to blue ray disc
My project consists of 4 AVCHD clips imported separately into Encore as timelines and then I deleted the timelines to keep just these assets. I built a new timeline and added these three clips to this timeline. Three of the AVCHD clips are on the timeline with a total time of about 3:30. The fourth is a 30 second clip used for the motion menu background. The file size is 22.95 GB. There are 39 chapters in the project, the top page (page 0) has three buttons linking to chapters 1, 21, and 30 (the start of each of the clips). The other pages of the menu have 6 video buttons per page linked to chapters. All of the clips when highlighted will lead to the project setting "Do Not Transcode" (which is what I want) and I am buring this to a 25GB blu ray disc. When I checked the project everything seemed okay- no error messages. I then went to build the disc and after about 20 minutes I got the following error message:
"Blu-Ray Object: "<Menu>NTSC_FISH top menu",Error:"device error",Code: "2",
Note: "Too many primary video streams in clip (Spec Table 9-3,Annex B)"
The menu name is NTSC_FISH topmenu. Any ideas what the problem is and how I can fix this?
I went to the original motion menu source and saved it as Microsoft AVI (file name: Premiere pro avi for menu.avi) instead of AVCHD hoping that might help and then brought that file into Encore and linked that as the motion video for the top menu (the other menus don't have a motion background). I tried to animate the buttons for all the menu pages. When I click on the Premiere Pro avi for menu.avi asset the options show for DVD Transcode automatic and for Blu Ray Automatic (for transcoding). The file shows as 720X576 and it is 34 seconds long. The top menu is checked to animate buttons and I can uncheck it if I want, the submenus-start at page 1- have the animate buttons grayed out but checked and I can't uncheck these even if I wanted to. When I tried to burn this to disc, it got further along- burning 13.15 gb to disc and then I got the following error message:
Blu-ray error:File already exists",Code:"6", Note:Video buffer underflows. Total bitrate is too high near time = 1321.253267 seconds-
I am running Windows 7 64 bit, 2.4 ghz processor Quad core, 6 gb of memory and 69.1 gb free on my external hard drive and 29.7 gb free on my c drive. I have an NVIDIA GE force 8500T card. Any ideas?

Chapter markers won't work when Blu-ray Disc burned

I just burned a Blu-ray Disc directly in FCP7 (using Sharing). My 5 chapter markers are nowhere to be found when I play the disc back in my player.
What happened? I don't want the chapter markers as subtitles -- simply want them to work as chapter markers.
I'm sure I've burned Blu-ray before and the chapter markers exported just fine. Don't know what's wrong, this time.

Larry, in Compressor, open the preview window and be sure the markers are there before encoding. If not, create a chapter list in DVDSP format and import it. I'm not sure why they don't show sometime, but I believe that if they appear in the Compressor preview window, they will be there on the final disc.
You can export a marker list from FCP and manipulate the text file (I use TextEdit's replace function) to turn it into this format:
00:23:24:15 Chapter one
00:35:12:19 Chapter two etc.
This can be imported in the Compressor preview window.

Has a stop marker any function when burning blu-ray discs with Premiere Elements 12?

Stop marker when burning blu-ray discs with Pre 12. Does it works?

Amiral
No.
This applies to Premiere Elements any version.
Stop markers placed on the Premiere Elements Timeline destined for burn to Blu-ray disc format on Blu-ray disc are not recognized at playback of that disc using the Blu-ray player.
If you need Blu-ray disc with stop markers, you can export your Premiere Elements Timeline content to an appropriate file type that will be compatible with a 3rd party software which will get the job done. I have heard that a software such as DVD Architect can do that, but I have not been there and done that.
Stop markers function at playback of DVD-VIDEO on DVD disc only. And, never place a stop marker at the end of the last item on that Timeline.
http://help.adobe.com/en_US/premiereelements/using/WS09e4b3c48f3a79fc19b622510385d4355c-7e 19.html
Please do not hesitate to ask if you need clarification on anything written.
Thank you.
ATR
Add On...I have found that the situation is the same for stop markers and AVCHD on DVD and Blu-ray disc format on Blu-ray disc.

How do you get Chapter Markers to work when burning a Blu-ray Disc in FCP7?

I created my first-ever Blu-ray disc yesterday, using FCP7. My edited video was 95 minutes long -- it took 10 hours to encode and burn the disc, using an external Blu-ray burner.
The Blu-ray disc looks and sounds great -- but my 21 chapter markers are nowhere to be found. When I play back the disc in my standalone Blu-ray player, clicking "next" on the remote simply advances the video in 30-second increments (instead of taking me to the chapter markers I'd carefully created in FCP -- because this was a music concert performance, the markers are important and I need them to work.)
Somebody please help ...

Hi Larry,
just to clarify in the 'edit markers' dialogue box you have clicked 'Add Chapter Marker' button and this has added the text '<CHAPTER>' to the 'comment' box.
as in the 5th picture on this tutorial
http://www.kenstone.net/fcphomepage/compression_chapter_markersstone.html

No option to select Blu-Ray folder as source when trying to burn to Blu-ray disc

Hello,
I've created a project at home that I want to put on Blu-Ray. At home I don't have a Blu-Ray burner so I created a Blu-Ray Folder in Encore and brought over to a friends house to burn using Encore. But in Encore it doesn't have the option to select Blu-Ray Folder as a Source, only current project or disc image. I know when doing this with a DVD it gives the option for current project, disc image AND DVD folder. Why not for Blu-Ray? Anything I can do with out having to redo as a Blu-Ray disc image? Thank you

Can't speak for Blu-ray, but with DVD, it is very important that the disc be burned as "DVD Video". For instance in Windows, if you simply drag the VIDEO_TS folder to a blank disc and burn as "Data", it is not going to play in most DVD players.
A computer will usually recognize the content of the disc as being DVD material and will likely play it. But DVD players are expecting a disc formatted a certain way, which a data disc is NOT, and therefore will not play the "data" disc.
A lot of the newer DVD players will play more types of media, such as MP3 and stuff, so possibly more of them would now recognize a VIDEO_TS folder on a data disc, but to do it right, you must burn as a DVD Video.
Most disc burning software will offer options of "DATA" or "DVD VIDEO" because there IS a difference in track layout, and there is special info written to disc that identifies it as a "DVD" also.
In the case of creating a Disc Image, or .iso file, from Encore, then that is a "snapshot" of the DVD with all the right stuff in place, so any software that can use an .iso will make a proper DVD. But again, you cannot just burn the .iso file straight to a disc as data, the software must be capable of creating a disc from an Image.
Hope this makes sense
Thanks
Jeff Pulera
Safe Harbor Computers

Pavilion dv7-1245dx loads apps slowly, freezes w white screen, hangs with rotating icon

I have dv7-1245dx, less than 1 year, running Windows 7, Norton, Microsoft Office apps, esp Outlook, use several real estate apps that are web-based. I'm trying to run my business with this machine, but am having constant performance problems: loads apps very slowly (1-2 minutes), freezes at random times (no pattern I can detect) and the screen turns white, or system just hangs and displays the rotating icon endlessly. Usually, my only resort is a hard shutdown (ctr-alt-del doesn't work as it won't take any input). Have run optimization/maintenance tools, had repair person and geek squad look at it, but either it seems fixed then starts these behaviors again in a week or so, or they say they can't diagnose any problems with the maintenance tools. Can anyone help me? Thx!

I have the same issue with a Pavilion DV7 19xx running vista home premium, it freezes every 20 seconds for a minute, so that it appears that the programs are not responding, however after a minute or so it starts to run normally., only to freeze 20 seconds later again, something impossible to fix,I tried to run a chcdisk, with no positive result, and the restore point seems to have been lost or deemed invalid...
This even happens in all fail safe modes
So I downloaded the service manual, as the warranty has expired on this particular model that was a replacement model for another model that went bust and was given to us instead of very severely mal-designed laptop, that either was a Monday model, or was bad from the design out...
I opened it(the new model), and the cooling ribs was full of dust, and this on a model that is less than a year old(however without warranty due to specific circumstances). A PC requires service, just like a car, but not in less than a year...
in regard to heat problems..
This model as the former, got so hot that it was to hot to sit on my wifes lap, I would even state that it is a fire hazard, and that HP should look into this NOW before it ignites a fire somewhere and a law suit drops in and they would have to recall PCs like auto mobiles sometimes get recalled..
there is an open space, just behind the cooling ribs where a fan draws in air (and dust), however the ribs spacing is so small that any dust will get caught there, after a while there is so much dust that the heat sinking performance is lost and the PC starts to shut down, due to overheat.. however, it can stall, and just keep on heating, until it reaches some critical point.
I am generally getting very tired of these issues with HP laptops, and will most certainly not buy one, the next time my wife needs an Upgrade due to my experiences with not 1 but 2 different laptops, that is not up to the job, they claim to be...
In fact, I'm speculating in submitting a complaint, to my countries "ombudsman", that takes care of these issues and can invoke certain penalties on companies who are breaking certain marketing laws such as supplying products that continuously keeps breaking down... due to mal design.. a mal design is for example when a speeder in a car jams.
I would still be great-full for any advice on how to fix the freezing problem..
I cannot recommend though to open your laptops without you being a skilled technician, and you will need the service manual to do it..
Any advice/recommendation is welcomed, although I'm not optimistic..
I'm 36 years old and have been working with computers since I was 12, so I'm not some kid that is just mad, in fact I do understand that sometimes in order to earn money in these days, things are getting rushed, and when they do, errors happen as we are all humans..

HP Pavilion dv7-6b21sm Entertainment Notebook PC Motherboard - disc info

Hello guys
I have pavilion dv7 series laptop like it's stated up in the subject
I bought cable with conector for 2nd disk.
Now the question is what speed is possible through this cable or what my motherboard supports?
I want to install SSD disk inside but if there is only sata support there's no meaning for me to buy an SSD disc.
I tried msinfo32, dxdiag, info in support but can't find the product number or motherboard number to check what it supports
I'm attaching a picture of cable just in case somebody doesn't know how it looks
my product number is A6J05EA#BED
thank you
This question was solved.
View Solution.

Page 51 here should give you the info:
http://h10032.www1.hp.com/ctg/Manual/c03043778
Wish you luck,
Karthik
--Say "Thanks" by clicking the Kudos (purple thumbs up icon in the lower right corner of a post)
--Please mark the post that solves your problem as "Accepted Solution"

My PC is Pavilion dv7. When I insert Blue Ray Disc, Blue Screen occures. I install PowereDVD 11.

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