My PC is still under warranty

I'm sick of this bull crap. My PC is still under warranty. You have all my info so send me a box and you'll get this hunk of **bleep** back! I'll never buy another HP. Your support sucks. Even if you get someone you can't understand a frigging word they say.. It's a pain in the ass when the damp thing locks or freezes or crashes 15 times in an hour.

Hi crapPC,
Sorry to hear you are having trouble with your PC. If it's still under warranty and having hardware issues, you should be able to return it. If you are having software issues, you could run a System Recovery to put the software back to how it was when it was first turned on. This should remove any software issues that may have come up since it first was used. Before running a recovery, make sure to back up all your personal files.
Here is an HP Support document on how to run a system recovery in Windows 8:
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c03489643
...an HP employee just trying to help where I can, but not speaking on behalf of HP.

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