My pc locks up when I try to upgrade itunes software

I can't remember what itunes version I was on (I think it was 6 something) and it asked me if I wanted to upgrade to the newest version. I agreed to upgrade and it started downloading the upgrade, but it locked up my pc when it was copying the install file to my pc. I tried this twice but it locked up my pc each time. So I uninstalled itunes and tried up download itunes again and again it locked up my pc during the copy. Any suggestions on how to get this installed without my pc locking up? I have Windows XP professional 2002 service pack 3 on my pc
Thanks!
Message was edited by: smallwoodd

The most complete solution to the iTunes issues is found in the user tip: https://discussions.apple.com/docs/DOC-6562

Similar Messages

When I try to upgrade iTunes, on the page

When I try to upgrade iTunes, on the page with the "Meant to be together iPod + iTunes," I press the button, and it just freezes and uses 100% of my CPU. Help would be appreciated. Thanks in advance.
Dell Inspiron 2200 Windows XP Pentium M

Were you getting that doing the update via Apple Software Update?
If so, try instead updating using an iTunesSetup.exe (or iTunes64Setup.exe) installer file downloaded from the Apple website:
http://www.apple.com/itunes/download/

Running xp, when i try to upgrade itunes from 11.0,0,163 to 11.0.4 it says itumes has invalid signature, will not be installed

i'm running xp - when i try to upgrade itumes, my computer says itunes has an invalid signature - try manual - so i do and get the same message - i know i've upgraded itunes before successfully - what does this mean?

Hi curliejo,
Welcome to the Apple Support Communities!
In your situation I would recommend the steps in the following article for troubleshooting iTunes. It may be necessary to completely remove and reinstall iTunes in this situation. Be sure to remove all of the components with iTunes in the correct order as outlined in the article before installing fresh.
Issues installing iTunes or QuickTime for Windows
Have a great day,
Joe

Screen locks up when I try to download trial software from internet

Hi,
Everytime I try to download trial software from a manufacturer's site (several different ones, including through the Apple main site.), I get as far as the download start page, click on download now, and the screen goes grey, the cog wheel keeps spinning and I get nowhere. I have tried using different wifi access points and have also tried using firefox... Each time I get the same result. The only difference is that I get a message on a white page when using firefox, which says..: this is a message from my plugin , http/: html>? Does anyone have ay suggestions.....? Chris.

Since this is happening on both Firefox and Safari, my guess it's the router. Check the routers' manufacture website for support.
This article may help...
http://compnetworking.about.com/cs/wirelessproducts/qt/locate_aprouter.htm

Explorer shuts down when I try to upgrade iTunes 7.4.2

I check for updates, get a message inviting me to upgrade to 7.4.2 and click to go, then a pop up window says that explorer needs to close and it all shuts down. It starts back up and opens a window to my home page.
How do I upgrade?
I am using Windows Vista Home Premium

Try disabling Protected Mode in Adobe Reader [Edit | Preferences | Security (Enhanced)].

TS1814 When I try to upgrade my pc to iTunes it will go through the process of downloading and installing then I get this message,

When I try to upgrade iTunes on my pc it will go through the process of downloading and installing then I get this message
The feature you are trying to use is on a network resource that is unavailable.
Click OK to try again or enter an alternate path containing the installation package iTunes.msi
What should I do to correct this problem?

Try to restart your computer and see if you and reupdate again.

HT1349 I am getting an error message when I try to open itunes on my desktop computer: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...any ideas?

I am getting an error message on my desktop when I try to open itunes: "the folder "itunes" is on a locked disk or you do not have write permissions for this folder"...Any idea what I need to do to correct?

Hi lvdmerwe!
I have two articles here for you that should be able to help you troubleshoot this issue further:
Trouble adding music to iTunes library or importing audio CD
http://support.apple.com/kb/ts1387
iTunes: Missing folder or incorrect permissions may prevent authorization
http://support.apple.com/kb/ts1277
Take care, and thanks for visiting the Apple Support Communities.
-Braden

Hi, just started on photoshop 13. When i import a photo and open layers, next to the imported photo is an icon indicating the layer is partially locked. When i try to unlock the image, the editing part of the screen disappears and is replaced by a tran

Hi, just started on photoshop 13. When i import a photo and open layers, next to the imported photo is an icon indicating the layer is partially locked. When i try to unlock the image, the editing part of the screen disappears and is replaced by a transparency. What am i doing wrong

Good day!
Just to make sure: You are talking about Photoshop 13 aka Photoshop CS6?
Regards,
Pfaffenbichler

I had a new hard drive fitted to my imac and restored it from my time machine back when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"

I had a new hard drive fitted to my imac and restored it from my time machine back up on an external hard drive when I try to open itunes I get this message "the itunes library extras.itdb file is locked, on a locked disk, or you do not have write permission for this file"

To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!

When i try to open itunes ,this written appears :"The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file. "What does it mean?

when i try to open itunes ,this written appears :"The iTunes Library file is locked, on a locked disk, or you do not have write permission for this file. "What does it mean?

To solve this issue all I did was check to ensure that the file permissions were set as described by the earlier posts, followed by simply deleting the iTunes Library Genius.itdb file. Once the file was deleted I was able to open iTunes without difficulty. Note that I am running Windows 8. Hope this helps!

TS1717 when i try to open itunes get an error saying the folder itunes is on a locked disk

when i try to open itunes i get an error message saying the folder itunes is on a lock and is not able to write

Firefox 3 requires at least OS X 10.5, you can get Firefox 3.6 from http://www.mozilla.com/en-US/firefox/all-older.html

HT201303 When I try to open iTunes on my pc it says it is locked or on a locked disc I don't have permission

When I try to open iTunes on my PC it it's locked or on a locked disc and don't have permission to open

Hey Itunesilliterate1,
Thanks for the question. I understand you are experiencing issues launching iTunes for Windows. The following resources may provide a solution:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866
Thanks,
Matt M.

HT1495 When I try to open iTunes on my PC it it's locked and won't open?

When I try to open iTunes on my PC it it's locked and won't open?

Hey itunesilliterate1,
Thanks for the question. I understand you are experiencing issues launching iTunes on your Windows computer. The following resource may provide a solution:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/TS1717
If you are on a Windows XP system, and receive a “Disk is locked” error when opening iTunes, see this article:
iTunes for Windows XP: "Disk is locked" or "iTunes folder cannot be found" when installing or opening iTunes
http://support.apple.com/kb/HT1866
Thanks,
Matt M.

My Iphone Is Locked, When I Try Sync With Itunes ,The App Ask Me For The Owner Account which Is Erased Somebody Can Help Me?

My Iphone Is Locked, When I Try Sync With Itunes ,The App Ask Me For The Owner Account which Is Erased Somebody Can Help Me?
I Want To Sync My Music But I Cant, Can Somebody Help Me ? Thanks

Look, Idk If Is Blocked Or Something But When I Restored The Phone I Mean Factory, First Says That The phone Need A Sim Card,then An Icloud Account And Then This " This Phone Was Registered With An Apple Account,So I Know The Email and The Password, when i Try To Log In Its Says Password or EMail Incorrect so I Asked My Friend,Because I Didn't Buy it From An Apple Store Or Somethin Like That, So MY Friend Told Me That He Erased The Account or He desactivated I Need Help Seriously :s

When I try to open iTunes in Mountain Lion a dialogue box tells me it is on a locked disk or I do not have permission. Any idea what's going on? Thanks, had

When I try to open iTunes in Mountain Lion a dialogue box tells me it is on a locked disk or I do not have permission. Any idea what's going on? Thanks, had

Repost your question in the iPhoto forum, where you'll get really expert help:
https://discussions.apple.com/community/ilife/iphoto
Be sure to include in your post the version number of iPhoto you're using.

My pc locks up when I try to upgrade itunes software

Similar Messages

Maybe you are looking for