My PC no longer recognizes both my ipods - and it wont let me re-authorize.
I keep getting a message asking me to authorize both my 2nd Gen touch, and my 5th Gen 30GB video, on my PC.
First off - they already have been authorized on the same PC since I bought them.
Second off - I've reinsatlled iTunes. This doesn't fix the issue.
Third - It's like the data for both devices just disappeared. I keep getting a message saying the backup data path on the C drive isn't there.
Fourth - When I sign into iTunes, and do try to authorize both devices, I get a message that "There was an error in authorizing this computer - use the repair tab under Control Panel...". That is where I get the error about the backup data being missing.
I haven't had a hard drive crash, or power loss.
What is going on? I can't sync either of my iPods...
Oh...
And it also won't let me do a reset back to factory settings.
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i no longer have a credit card and it wont let me update my apps how do i erase credit info from iphone
Hello there, NayNay32.
The following Knowledge Base article offers up some great infomation in regards to changing your payment information in iTunes:
iTunes Store: Changing your payment information
http://support.apple.com/kb/ht1918
There is also a link to see what to do if you do not have the None option or cant select it:
Why can’t I select None when I edit my payment information?
http://support.apple.com/kb/TS5366
If your issue still persists, then:
Get help
If you need help changing your payment information, contact iTunes Store support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro. -
I recently upgraded iTunes to 11.1.4.62 and then itunes would no longer recognize my iphone 4s and iPod although I can see the iphone but NOT the iPod on the computer (windows 8.1 Pro). I checked everything , cable, services, stop and start and automatice, etc.and went through all the steps on the apple support site, to include removing all apple software in the designated order and reinstalling it. iTunes still doesn't see the iphone.
The Apple iPhone shows up only under protable Devices in the Device Manager window and has a Yellow ! warning triangle, and there is no Apple USB controller in the devices menu.under Universal Serial Bus Controllers. When I look under the properties of the Apple iphone, it says in Device Status, to reinstall the drivers for this device (Code 18).
When I do this, I get the following: "Windows found driver softweare for you device but encountered an error when attempting to install it" Apple Mobile Device Driver One of the installers for th this device cannot perform the installation at this time. I tried both suggested locations on the C: drive.
Also I can't seem to find out how to install the Apple USB Contoller or is that related to the problem above?
The iphone and my ipod work fine with this version of itunes on Windows 7 on my laptop. is it possible that I am missing a critical update from Microsoft on the driver and USB controller? I have been leery of installing them since my computer had problems with some updates in January.
I 've tried every thing listed in this forum, I think, and the Apple support page on this subject. Please help!Version 11.1.5.5 of iTunes was just released today. If you update to that, does that help with the recognition troubles?
http://www.apple.com/itunes/download/ -
Both my iPod touch and iPad have been syncing properly with iTunes, until todat that is. I downloaded iTunes 11.1.5 and now iTunes isn't showing up/reading/detecting any of my devices. I can no longer sync both my iPod touch and iPad. Please HELP
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates -
Both my iPod and my MacBookPro connect with my home Wi-Fi but my iPad will not even after entering the passcode. I have tried Full shutdown and tried other Wi-Fi's for which I had the correct passcode. My iPad would not connect. Any suggestions?
Hi! I am having the same problem. What's odd is that a few days ago- the ipad was connecting to the network fine. No changes made. Other devices can connect to this network. I have also been able to connect my ipad to other networks.
I have reset all network settings, reset my ipad, reset the router, hard stop reboot, turn on/off wifi connection. what's interesting is that when i click the arrow next to the network i am trying to log onto- the ip address, router, and dns numbers come up automatically and the router number does not fill in (also- this process takes a long time- at least 5 minutes).
any thoughts? -
How do I use the same Itunes for both my IPOD and IPAD?
How do i use itunes for both my ipod and ipad? and have everything on both of them.
You can connect one of them to your computer's iTunes, select it on the left-hand side of iTunes, and then on the right-hand side select the Music tab and choose what to sync to that device - you can then connect, select and sync the same content to your other device.
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Hi, I HATE to ask for help with this, but I HAVE looked everywhere and Google searched different wordings and have not found anything similar nor a solution to my problem! My good old iPod 4th-gen charges just fine in any wall outlet, in any house, but when I connect it to my brand new ASUS laptop that has Windows-8 and 3.0 USB ports using the charging/data cable, the charging process just keeps "blinking" BOTH the iPod and the laptop and it will not connect to ITunes and I get "A Device is Detected" message that keeps popping up and going away over and over right above the Windows desktop toolbar. When I go to control panel and select "Devices" it does show the iPod, but for only a split second and than it disappears, but than it comes back again for a split second and than it disappears again and just keeps doing that over and over and over! I have tried resetting the iPod while it is plugged into the laptop by holding the power and menu buttons, that did no good. I also tried uninstalling iTunes and any other Apple stuff listed and reinstalling it all, that did NOT work! The iPod, the laptop and iTunes ARE all fully updated! I AM using a brand new charging/data cable that I just opened up an hour ago (I've learned to keep a few brand new ones around at all times since these piece of garbage rip-off cables hardly last a week, even when you baby them!). I also tried a few old cables, they all do the same thing! I would like to get this piece of junk to connect to my new laptop, even if only once, so that I can change/delete some songs and transfer a few dozen photos,since I haven't been able to do any of that stuff since my old laptop (that NEVER had any problems connecting) died way back in May! lol. I hope somebody knows a fix or solution! Thank You!
Try on another computer to help determine if iPod or computer problem.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar -
so i got the update on my ipod touch 5th gen and i got asked me for my old itunes acount and password so i can get the back up from icloud, except i no longer have that info for the back up and it wont let me by pass at all, i need a way to just restart it
You need to recovery and use it. Sounds like you are running into:
iCloud: Find My iPhone Activation Lock in iOS 7
Is there a way to find my Apple ID Name if I can't remember it?
Yes. Visit My Apple ID and click Find your Apple ID. See Finding your Apple ID if you'd like more information.
How do I change or recover a forgotten Apple ID Password?
If you've forgotten your Apple ID Password or want to change it, go to My Apple ID and follow the instructions. SeeChanging your Apple ID password if you'd like more information. -
Please tell me which Ipod dock adapter is compatible with the Ipod Classic 80GB? They no longer make this particular Ipod and I need the right dock adapter for my Panasonic SC-HC25 stereo system with universal dock for Ipod/Iphone I recently purchased.
You can also send my answer to [email protected]
Thanks in advance for all who will help.
slovebkrefer to this Apple support Article, on Universal Dock which retail at $59 at Apple store.
http://support.apple.com/kb/HT1380
Look through the compatible list chart and see which 80GB model are you using, either ID 9 or 10. you can order through Apple Online Store.
Have a nice day! -
Mac OS X Lion 10.7.5 briefly recognizes my nano iPod and then it disappears
My Mac OS X Lion 10.7.5 briefly recognizes my nano iPod and then it disappears from my desktop and devices list, subsequently iTunes doesn't not recognize or sync with my nano iPod, what should I do?
There were a few suggestions that you did not clarify (if you tried them or not). At this point (based on what you have stated), the problem could be on the iPod or it could be the USB connection to the Mac. It could also be the USB docking cable, but since it connects initially, it is probably OK. You should rule out a problem with the USB port on the Mac.
I suggested shutting down (powering off) the Mac. Did you do that, and then start it back up? If the Mac is a MacBook, you may need to do more because it has a battery.
I suggested disconnecting all other USB device (except for standard keyboard and mouse if used), and connecting the iPod to a direct USB port on the Mac (by itself). Did you do that?
You can also try connecting another device, preferably something similar like a USB flash drive, to the USB port you used with the iPod, to confirm the same thing does not happen and it works properly. Does it connect and stay connected?
Those steps will help confirm that problem is not the USB connection (on the Mac side).
To do a Restore, it needs to have a stable connection, so that the iPod appears in iTunes. When you select the iPod in iTunes, the screen that appears is the iPod's Summary screen. But if the iPod does not stay connected in Disk Mode, doing a Restore will not help. In Disk Mode, the iPod should act like it is a storage device.
Try this... Connect the iPod. Instead of running iTunes (quit iTunes if running), run Disk Utility. Does the iPod's disk appear in the Disk Utility sidebar? -
I have both an iPod and iPad 2. Latest I have sync. iPod and now I want to sync iPad, but iPad is not shown in iTunes when connected. I have the latest iTunes version.
If your computer starts image capture or some other camera software you should be able to quit that and then your iPad will show up in iTunes. Mine does this all the time.
The preference on what to start up when a "camera" is connected is found in Image Capture. So start Image Capture. It's in the applications > Utility folder. Then look for preferences. In my version it's in the lower left corner. Select None or Nothing and quit the program. From then on your iPad should show correctly in iTunes. But you will most likely have to start your smear software manually when you do connect a camera to your computer. -
HT1495 Can i have facetime and imessage activated on both my ipod and ipad on the same apple iD?
Can i have facetime and imessage activated on both my ipod and ipad on the same apple iD?
I have facetime and imessage activated on my ipod. When i try to activate it on my ipad it give me the message that "could not sign in. Please check network connection and try again. " everything else that requires internet works .. What do i need to do?
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Facetime isnt working on both my ipod and iphone, how in **** do i fix it??
I have been trying to facetime my boyfriend for the past hour and a half and facetime will NOT connect for anything. It says connecting but never goes through. Both of us have wifi. What the **** do i do to fix it????
Update both your iPod and iPhone to
IOS 6.1.6 for iPod touch 4th generation
IOS 7.1 for iPod touch 5th generation or iPhone 4 or later.
Your boyfriend needs to do the same. -
Both my iPod and computer (mac) say that iOS 6.1.5 is the latest software available. I have a 4th generation iPod touch, how do I get it to update to iOS 7?
. As Apple said in June, iOS 7 is not compatible with the 4G iPod.
All the iOS devices compatible (iPhone 4 and later, iPad 2 and later, and 5G iPod touch) with iOS 7 have at least 512 MB of memory (RAM). The 4G iPod only has 256 MB -
I'v been trying to put a video from my laptop to my iphone for soo long now but i just cant, it wont let me put my video onto itunes but it just wont let me, i'm going crazy please help
well, the video is probably in a format that iTunes doesn't recognize. Convert it using an application like Handbrake.
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