My PC restarts when I plug mi iPod in!
When I plug my Ipod 2gb to my PC, most of the times it restarts, but not always... it's pretty strange!
But this only happens in my own computer, I have tried with different ones, but it would only happen in mine.
Could any one help me?
thanks!
well... my computer is no laptop, and I have no idea what it is! Is the one in my house, pentium 4, win XP, 7200rpm hard disc... I don´t know what could help and what couldn´t.
I couldn`t try with other USB ports, due to the fact that I'm downloading music from the internet, and the risk of restarting my computer is too high
But within a few days I try and tell you what happened...
thank you all!
Similar Messages
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Blue Screen when I plug my Ipod Touch 8GB(Late 2009)
My problem is when I plug my Ipod touch 8gb to my laptop(Acer Aspire 5632wlmi,intel core 2 duo processor T5200-1,60 GHz-533MHz L2 cache,1GBDDR 2,Up to 384MB NVIDIAGeForce GO7300 TurboCache,System: Microsoft XP Professional Version 2002 Service Pack 3,all required updates are done),the windows system detects problem and windows shuts down to prevent damage to my computer,this error message appears in blue screen with the technical information of :
*Stop : 0x00000007E(0x0000005,0X00000000,0xF78FD7C8,0XF78FD4C4) .
When the system goes down,I have to shut pc down from the power button and when I switch my laptop on I receive an error stating that "system has recovered from a serious error " which has signature of:
BCCode : 1000007E BCP1:C000005 BCP2:00000000 BCP3:78FD7C8 BCP4:F78FD4C4 OSVer: 512600 Product:256_1
And error report content is:
C:\DOCUME~1FATIHF~1\LOCALS~1\Temp\WERffa3.dir00\Mini031610-02.dmp
C:\DOCUME~1FATIHF~1\LOCALS~1\Temp\WERffa3.dir00\sysdata.xml
What I have done regarding to try to solve the problem ,but not worked at all:
1-I have uninstalled Itunes ultimate version(iTunes 9.0.3 for Windows XP,Vista or Windows 7) and other Apple related components on my Laptop(apple application support,Apple mobile device support,Apple Software Support,Quicktime etc.)
2- a-I re-installed all components mentioned on step 1 and plugged my Ipod: It works when I plug for first time,then I sync with my audio,art-work folders.Then I unplug my Ipod to listen music and see my Art-work,when I plug my Ipod for 2nd time to my Laptop,it crashes and that same blue screen error occurs.
b- I uninstalled all Apple components and plugged my Ipod to my Laptop,it charges the battery but no blue screen occurs.
3- I reset my Ipod and meanwhile uninstall all Apple components again(exactly like in 1st step) in my laptop,then I re-install all components to my laptop, and follow the same steps as exactly in 2nd step.I plug my Ipod and it works for first time,than I do sync through Itunes again,than I unplug and use my Ipod,when I plug for 2nd time than the same blue screen error appears and laptop crashes.
4- a- I reset my Ipod and Meanwhile uninstalled all Apple components,I re-installed iTunes 8.2.1 for Windows XP,Vista or Windows 7) but the same blue screen occurs.
b- I uninstall iTunes and plugged my Ipod to my laptop,no blue screen occurs.
5- I asked my colleague who has MacBook and plug my Ipod to her MacBook, than open Itunes,but Itunes(iTunes 9.0.3 for Mac OS x) can not see my Ipod as device and I am not able to do anything.
6- I've searched in Apple official websites and Google and many Blogger sites,Fan sites and all other possible technical sites but could not find any solution.
7- I've contacted(phone call) to the Local(Portugal) Support Apple Support Centre and explained all history of the problem clearly.But they could not help me,they advised the same possible solutions which I've already done and they said that they can not do more.And than they gave me a support mail address to contact.([email protected])
8- I've sent an email to [email protected], 2 days later they've answered me with the information that they are phone based support therefore they not provide me support.
Basically I am not able to import or export anything to/from my ipod,anyway all windows is going down.
It is first time I buy Apple product.My friends who have Apple products were generally positive about them,and I was thinking to by a MacBook as well,but after this problem I got doubts and I am not satisfied and happy at all. Since days I am trying to find solutions and find the exact support contacts to get helped with this problem.But could not reach any information. Now I don't have any positive Idea about Apple products or support service.I went to the Techno-Market which I bought the Ipod to change with an Iphone or at least try to have my money back if not possible to swap it with Iphone,but they've told me that it has been more than 15 days and they can not swap it or refund it,even if it was possible they would not refund it because the very sensitive backside of Ipod has some small but visible scratches.
Anyway I can see the difficulty of having Apple product,having support of product and finding the right contacts to communicate is not easy and I would really be very happy if anyone could change this idea of mine with helping me out to use my Ipod with peace and without any other problem.
As you can see,I spent a lot of money to buy it and spent days to find solution to my problem and spent a lot of energy to find right Apple Support contacts to help me with my problem.And I am not able to use my product as I wish.
Please advise me regarding to solve my problem. I hate to deal with courts and other legal ways to take action in those kind of cases. But if not of course it will be my last option to do it so.
I am waiting an answer,please try to answer me as soon as you have an answer for me.
Thanks In advance
Best Regards
PS:If you provide me an email address which I can send all print screens and full blue screen error message .txt I'll contact you soon after receiving your contact.
Fatih
[email protected]Have you tried the following document, kohida?
[What to do when Windows displays a blue screen error message or restarts when syncing the iPhone or iPod touch|http://support.apple.com/kb/TS1502] -
When i plug my ipod into the computer it turns it off and an error message comes up
when i plug my ipod touch into the computer it turns my computer off, and a blue screen appears with this error message on
STOP: OX0000007E(OXC0000005, OX00000000, OXF795F7BC, OXF795F48B8)
can anyone help me please i dont know what to doMy only suggestion is to take a look at this Apple support document.
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device
B-rock -
When I plug my iPod touch ino the computer it says "this ipod cannot be used because the Apple mobile device service has not been started. The screen shows to plug it into itunes and will not do anything.
Have a look here:
iPhone and iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
When I plug the ipod into my computer it
When I plug the ipod into my computer it showes the normal "Do not disconnect" thing in the ipod... In windows it apears that I have connected a usb-device. But explorer, iTunes or iPod updater can find the device. Then I disconnect the iPod, but the ipod keep saying "do not disconnect". When I'm restart the ipod (select + menu) it works fine until I connect it to the computer
If u have an idea of how to solve this problem plz reply...ops, posted this at wrong place... sorry
-
When I plug my ipod 4th gen to computer for update or sync it gives a message apple mobile device service is not started what do i do?
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows
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When I plug my iPod in my computer, "This iPod cannot be used because the Apple Mobile Device is not started" message pops up. What does this mean and how can I fix it?
Hello di_gitrdone,
Start with this article describing how to restart this service.
http://support.apple.com/kb/ts1567
B-rock -
when i plug my ipod in it says ipod cant be read cuz the apple mobile device is not started.And i went to services and apple mobile device properties and start stops in the middle.and its on automatic.and there isnt a stop button.when i click start it says the apple mobile device services stopped in the middle then stopped.it said some services stop in the middle if not used by other services.and i just updated itunes before all a this and ever since ive had errors.
Have you looked at this article:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
When i plug my ipod into the computer itunes says my ipod canot connect to itunes because apple moble service is turned of
See:
How to restart the Apple Mobile Device Service (AMDS) on Windows -
When i plugged my ipod into the computer it started to make buzzing and screeching noises. It became hot so i removed it and then the screen froze while it continued to make these noises. I have never had anything like this happen. (never gotten it wet or had it exposed to extreme temperatures) It is also unresponsive to any buttons on the ipod and it didn't show up when i plugged it into my computer. What do I do? Also if it is unfixable could i get a free one from apple?
Hey briannagrace96,
Welcome to Apple Support Communities! I'd check out the following article, it looks like it applies to your situation:
iPod: Appears in Windows but not in iTunes
http://support.apple.com/kb/ts1363
You'll want to go through the following troubleshooting steps, and for more detail on each step follow the link to the article above:
Try the iPod troubleshooting assistant:
If you have not already done so, try the steps in the iPod Troubleshooting Assistant (choose your iPod model from the list).
If the issue remains after following your iPod's troubleshooting assistant, follow the steps below to continue troubleshooting your issue.
Restart the iPod Service
Restart the Apple Mobile Device Service
Empty your Temp directory and restart
Verify that the Apple Mobile Device USB Driver is installed
Change your iPod's drive letter
Remove and reinstall iTunes
Disable conflicting System Services and Startup Items
Update, Reconfigure, Disable, or Remove Security Software
Deleting damaged or incorrect registry keys
Take care,
David -
I got the message "the ipod cannot be used because the mobile device service is not started"...when i plugged my ipod in with itunes running
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
My computer shuts down due to an error when i plug my ipod in.
When i plug my ipod touch into my computer, it is first recognized as a still digital camera, followed by an error. the error is only shown for about 1/2 a second before the computer restarts. (obviously i can't read what the problem is.)
Hello, Welcome to discussions. The article below will offer further assistance.
What to do when Windows XP or Vista computer displays a blue screen error message when syncing the iPhone or iPod touch
http://support.apple.com/kb/TS1942?viewlocale=en_US -
when I plug my ipod into my pc it says the latest iOS is 4.2.1. I've tried restarting the ipod, updating itunes etc. but nothing is working.
Did you check your model here?
Identifying iPod models
Or by entering your serial number here?
Klantenservice: Serienummers -
My 120GB IPod classic is not recognized by my Windows 7 PC. When I plug the ipod into my computer I receive a message saying that the USD device is not recognized. The Device Manager lists it as an Unknown Device. I've tried uninstalling iTunes and reinstalling it, but it had no affect. The odd thing is that our other iPod (160 GB Classic) is recognized on the same computer using the same USB cable. When I plug the ipod in question into another PC, the PC seems to recognize the iPod and lists it in Windows Explorer (iTunes is not installed on this machine). There seems to be something out of wack with this PC/iPod combo. Any thoughts on what I can do to try to resolve this issue? I tried all of the steps listed here, but they didn't help me. http://support.apple.com/kb/TS1538
Any help would be greatly appreciated.Are you plugging the iPod into a high powered USB 2.0 port on the back of your PC? Have you tried a different USB cable?
What happens if you try to reset the device with it still connected to the PC?
How to reset iPod
Has this iPod ever worked on this PC or is this the first time you have time you have tried connecting it?
Have you carefully worked through each and every single suggestion in this Apple support document?
iPod not recognized in 'My Computer' and in iTunes for Windows
B-rock -
Some of my songs are listed twice on my iPod itself. However, when I plug the iPod into my computer, the songs don't show up twice in iTunes when I click on device/music. How do I get rid of the duplicate songs on my iPod?
that is odd! that should not be happening.
Are you syncing your songs right off of itunes itself? because it should be syncing over to the ipod however it is listed in itunes.
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