My pc says Firefox is running after I close the browser, and will not let me access the internet. This continues even after I shut down and restart my pc. It even continues to do it after I uninstal, then reinstal Firefox. What can I do?

We tried uninstalling , tyen reinstalling Firefox, but we still get the error message that Firefox is running, and the PC won't open the browser.
We went to the Task Manager on our PC, which said Firefox was running, and told TM to close it. But, when we try to then open Firefox, we get the same error message.

See:
*https://support.mozilla.org/kb/Firefox+is+already+running+but+is+not+responding
*http://kb.mozillazine.org/Profile_in_use
Create a new profile as a test to check if your current profile is causing the problems.
See "Basic Troubleshooting: Make a new profile":
*https://support.mozilla.org/kb/Basic+Troubleshooting#w_8-make-a-new-profile
If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
See:
*http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

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IPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!

iPad mini will not let me access mail after latest software update, 6.1.2, seems to want me to sign in, but whenever I type my Id ad password it just says that the mail account already exists.. Still can't open my mail!
Help would be appreciated.

PhotogYogi wrote:
I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it.

HT5624 my apple id account has been disabled for security reasons. I have re-set my password numerous times but the system still will NOT let me sign in. It continues to say your account has been disabled.

my apple id account has been disabled for security reasons. I have re-set my password numerous times but the system still will NOT let me sign in. It continues to say your account has been disabled.

CALL
1-800-MY-APPLE (1-800-692-7753) let them know and they will helo you enable the account. even if you change the password 50 times the account will stay disable till you call them
good luck

When loading gmail, firefox will not let me access my mail and redirects gmail to it's calendar

After upgrading to firefox 3.6, Firefox will not let me access my gmail. When I open gmail it redirects to the google calendar . this occurs all the time
== This happened ==
Every time Firefox opened
== after downloading to the latest version (3.6) of firefox

I have the exact same problem. When I go to Gmail the page initially loads, but then will be redirected to the calendar page. This is a repeatable error and only started after upgrading to the latest version of Firefox.

It will not let me access iTunes Store, it says unknown error

It will not let me access iTunes Store, it say unknown error

Try this.
Sign out of your account, restart the iPad and then sign in again.
Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Go back to Settings>iTunes & App Store>Sign in and then try again.

FCPX crashed and I reported it here. Tom Wolsky suggested I trash prefs, perform an fsck, reboot and redownload FCPX from the App store. The reboot was okay but Safari will not let me access the App Store to redownload FCP. I'm running 10.6.8 but the App

FCPX crashed and I reported it here. Tom Wolsky suggested I trash prefs, perform an fsck, reboot and redownload FCPX from the App store. The reboot was okay but Safari will not let me access the App Store to redownload FCP. I'm running 10.6.8 but the App Store icon is grayed out. I get a "Safari doesn't recognize addresses starting with macappstore."
How do I get to the App Store to get FCPX back? I'm using the Trial version now.

How are you linking to the App Store from Safari? From this page?
http://www.apple.com/finalcutpro/trial/

C:\Program Files\mozilla Firefox\xul.dll comes up and will not let me access the firefox internet ..

C:\Program Files\mozilla Firefox\xul.dll appears on my screen and will not let access the internet on firefox ,, and having trouble downloading updates ,,
== This happened ==
Every time Firefox opened
== June 27 2010 ==
== User Agent ==
Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.0; Trident/4.0; SIMBAR={317A38F3-6D77-11DC-88BB-001AA0239D01}; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; SLCC1; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729)

download a fresh Firefox copy from http://www.mozilla.com/firefox/all.html and save the file to the desktop.
Uninstall your current Firefox version and remove the Firefox program folder before installing that copy of the Firefox installer.
Don't remove personal data when uninstalling.
It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.
See http://kb.mozillazine.org/Standard_diagnostic_-_Firefox

Just got on to ipad and it says it has not been backed up in 4 weeks, it will not let me access any part of it. I can't turn it off, can't unlock it, and if I press OK nothing happens

Just got on my Ipad and it says it has not been backed up for 4 weeks. It will not let me turn it off, unlock it, and when I press OK it does nothing.

Have you tried a reset ? Press and hold both the sleep and home buttons for about 10 to 15 seconds (ignore the red slider if it appears), after which the Apple logo should appear - you won't lose any content, it's the iPad equivalent of a reboot.

Must re-enter password after sleeping; but then works okay; what can I do?r

I see a lot of stuff on the boards about the signal dropping. Ours doesn't do that but we find that we regualarly must re-enter the password, or sometimes just re-connect manually even though the password is there.
I've deleted some of the "preferences" files to start over. I've also deleted the keychain files to make sure there are no duplicates. Maybe I'm overlooking something. I've also changed channels on our time machine to give that a shot. No fix with any of these options.
This is a brand new macbook so I would hope everything is working as intended. I'm running out of options...and my wife is frustrated! Ha.
Any thoughts? Thanks.

Try opening Network preferences, click Airport in the pane on the left. Click the Advanced button. Highlight your network name if it isn't already by clicking it. Click the "pencil" button. Enter your password there and click Add.
See if that corrects your problem. Not having a search function right now on the forums is a little frustrating because you can almost always find answers that way. I've never had your specific problem before so I'm kinda flying by the seat of my pants here. If this doesn't help you might try posting the same question in the Airport or Time Capsule forums.

HT1349 My ipod touch 4th gen, will not let me access facebook or you tube it just takes ages to load then fails. I have reset the ipod but its still doing the same. Its only two months old, does anyone know how to fix it?

My sons ipod touch has stopped letting him access facebook or you tube. On entering the app or going in via safari it just states loading for ages then fails, I have reset it for him, but it hasn't helped. Is this a common problem? It is only 2 months old.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar
also
Not Charge
- See:
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

When i try to download itunes and other things it says my ios is out of date how do i update i have updated all updates but still will not let me dowload some application this is an old mac book and firt time i have used it please help

i have got an old mac book from a relative but i dont know how to upgrade to a later operating system.
i have installed the updates but it keeps coming up i need a more up to date operating sytem ios6??
pleasehelp

Your old MacBook series, built between 2006 and 2010, had several
different verions within those years and they do not all accept a later
upgrade to the most newest OS X versions...
These shipped with (early) intel-version Tiger OS X 10.4.x through
Leopard 10.5.x, and early models can use Snow Leopard 10.6.8,
& some can run as late as Lion 10.7.5; or maybe Mavericks 10.9.2.
Hardware limits and system configuration specs determine this.
A supported computer may also need hardware upgrade (RAM)
to run a later OS X system version along with newer software.
•How to identify MacBook models:
http://support.apple.com/kb/ht1635
•Apple MacBook Specs (ALL MacBook Technical Specs) - everymac.com:
http://www.everymac.com/systems/apple/macbook/index-macbook.html
The base system upgrade for earliest MacBook 1.1 & MB2.1 past
the original as-shipped Leopard 10.5.x, would be Snow Leopard
10.6 (w/ Combo update to 10.6.8 v.1.1) for Snow Leopard download.
So your MacBook likely has either Leopard or Snow Leopard. If it has
Snow Leopard 10.6.8 installed/updated to last step, then it may be
able to go to the online Mac App Store, App Store, iTunes Store, etc.
You can see if an applicable upgrade past the current OS X system
is available from the Mac App Store. If yours is MacBook1.1 (early)
then highest it may go is Snow Leopard 10.6.8. The later MB2.1
has limited upgrade, and could use Lion OS X 10.7.5 at most.
More recent builds of MacBook, toward the last model year 2010,
can take as new an upgrade as Mavericks OS X 10.9.2. This is
based on build version specs, hardware limitation, and so on.
•Mac OS X - Upgrade - Apple Support:
http://www.apple.com/support/osx/upgrade/
In order to know more about the possibilities, you'd have to supply
more information on your exact MacBook model build year etc.
The "About this Mac" as found under the Apple menu icon  is of
some help. Additional info from "More Info" in the next window can
help when System Profiler appears. The hardware specs are there.
Good luck
edited 3x

Firefox will not let me access my gmail accounts

I just downloaded firefox last night and this is what I get when I try to go to gmail or my university's email account (powered by gmail)
Firefox has detected that the server is redirecting the request for this address in a way that will never complete.
This problem can sometimes be caused by disabling or refusing to accept cookies.
Unless Firefox disables/refuses cookies automatically, that's not a problem and the same university email will load on chrome, but I shouldn't have to load two different browsers to do stuff on the internet.
What's going on?

Hello,
Many site issues can be caused by corrupt cookies or cache. In order to try to fix these problems, the first step is to clear both cookies and the cache.
Note: ''This will temporarily log you out of all sites you're logged in to.''
To clear cache and cookies do the following:
#Click the menu button [[Image:New Fx Menu]], choose History, and then "Clear Recent History...".
#Under "Time range to clear", select "Everything".
#Now, click the arrow next to Details to toggle the Details list active.
#From the details list, check ''Cache'' and ''Cookies'' and uncheck everything else.
#Now click the "Clear Now" button.
Further information can be found in the [[Delete browsing, search and download history on Firefox]] article.
Did this fix your problems? Please report back to us!
Thank you.

Firefox will not let my access one of my already open windows which has multiple tabs open

The window will not open when clicked on. I have restarted firefox and restored the window. It was working this morning but suddenly stopped opening a couple of hours ago. The program in the taskbar does not have a description, it only says 'mozilla firefox'. I have also restarted my computer a few times to see if that was the problem but it wasnt. Other/ new windows open, its just this one window which i cannot access. When i click to close it the closing tabs warning pops up but the window does not.
Thank you.

There are other applications that can set certain windows to be on top. I used to have one when I was using Windows.

When I try to run a FindChangeByList.jsx in InDesignCS4, it will not let me select a txt file

Hi all,
I have a 100 page document that uses two javascript FindChange queries to cleanup an imported XML file. I've been using the same cleanup files for years and they have worked just fine. (I still only open it in CS4 because I've had some issues when trying to use this XML/Find-Change combo in CS5 and 6.) The only difference is my computer has been upgraded, the apps reinstalled, and I am now running 10.9.5
I can import the XML just fine into my template, but when I double click on FindChangeByList.jsx, select Document, hit OK, nothing happens. I do not get a second dialog box asking me to choose my txt cleanup file.
I only run this job once a year, so it's possible I am doing something wrong. I've place copies of my txt files in as many scripts folders as I can find on my computer, but they are greyed out in the FIndChange Support folder within InDesign.
Please help, this is the only way to fix this XML!

Hi,
2 things:
1. Assuming your script is original - it is not asking for a TXT file till it is found in expected location. You can choose between 2 solutions:
to remove FindChangeList.txt from FindChangeSupport folder ==> script will ask for another file
to override this file by your query ==> script will not ask but execute your query
2. You can see greyed TXT files in Script Panel since this panel shows executable files (script's formats)
Jarek

My iPad is a 16 GB, it says I have 0 space left even after I erase all my pictures, music, games, and other unnecessary apps. It will not let me download anything. This doesnt make any sense??

I use my iPad for school and I only have a few apps on there. I have zero pictures/videos. 2 textbooks that dont take up the whole storage space so that isnt the problem. I have no music. When I go into usage in settings, it says 0 bytes available and says my photos and camera are taking up a considerably large amount of space. What gives?

How much space is Other using? You may be able to reduce.
How Do I Get Rid Of The “Other” Data Stored On My iPad Or iPhone?
http://tinyurl.com/85w6xwn
With an iOS device, the “Other” space in iTunes is used to store things like documents, settings, caches, and a few other important items. If you sync lots of documents to apps like GoodReader, DropCopy, or anything else that reads external files, your storage use can skyrocket. With iOS 5/6, you can see exactly which applications are taking up the most space. Just head to Settings > General > Usage, and tap the button labeled Show All Apps. The storage section will show you the app and how much storage space it is taking up. Tap on the app name to get a description of the additional storage space being used by the app’s documents and data. You can remove the storage-hogging application and all of its data directly from this screen, or manually remove the data by opening the app. Some applications, especially those designed by Apple, will allow you to remove stored data by swiping from left to right on the item to reveal a Delete button.
 Cheers, Tom

My pc says Firefox is running after I close the browser, and will not let me access the internet. This continues even after I shut down and restart my pc. It even continues to do it after I uninstal, then reinstal Firefox. What can I do?

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