My PC (Vista) crashes when I run iTunes (geius related)

Hi,
last few weeks I have iTunes 9 and whenever I start it it crashes while updating genius. Right in the middle of genius update my PC (notebook) just turns off and I have to restart it.
I would like to run iTunes 9 so I can use genius mixes so I would be thankfull for any solution which would enable me to run iTunes 9 on my machine.
Thank you in advance
M

Bump...
please - any help at all?

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    name":"astrogold","bug_type":"109","os_version":"iPhone OS 7.1.2 (11D257)","bundleID":"com.esotech.astrogold","version":"4.2.4 (4.2)","app_name":"astrogold"}
    Incident Identifier: 257B47E8-3A4D-4C64-8E9F-71D33C905548
    CrashReporter Key:   cfa389285f4559a21d797bfeec6a78c584e798d6
    Hardware Model:      iPhone5,4
    Process:             astrogold [18906]
    Path:                /var/mobile/Applications/D8301675-652C-4472-A168-CF3F141C5F58/astrogold.app/ast rogold
    Identifier:          com.esotech.astrogold
    Version:             4.2.4 (4.2)
    Code Type:           ARM (Native)
    Parent Process:      launchd [1]
    Date/Time:           2014-08-31 13:15:13.616 +0800
    OS Version:          iOS 7.1.2 (11D257)
    Report Version:      104
    Exception Type:  EXC_CRASH (SIGABRT)
    Exception Codes: 0x0000000000000000, 0x0000000000000000
    Triggered by Thread:  0
    Thread 0 Crashed:
    0   libsystem_kernel.dylib         0x399a51f0 0x39992000 + 78320
    1   libsystem_pthread.dylib        0x39a0d7b2 0x39a0a000 + 14258
    2   libsystem_c.dylib              0x39955ff4 0x3990c000 + 303092
    3   libsystem_malloc.dylib         0x399ccd20 0x399ca000 + 11552
    4   libobjc.A.dylib                0x393f73a4 0x393ed000 + 41892
    5   libobjc.A.dylib                0x393ffb66 0x393ed000 + 76646
    6   astrogold                      0x001be574 0xe2000 + 902516
    7   astrogold                      0x001be774 0xe2000 + 903028
    8   astrogold                      0x001a2910 0xe2000 + 788752
    9   astrogold                      0x001a40fa 0xe2000 + 794874
    10  UIKit                          0x315ba174 0x3147c000 + 1302900
    11  UIKit                          0x315613d6 0x3147c000 + 938966
    12  UIKit                          0x31560c2c 0x3147c000 + 937004
    13  UIKit                          0x314872e0 0x3147c000 + 45792
    14  QuartzCore                     0x31103316 0x310f7000 + 49942
    15  QuartzCore                     0x310feb3a 0x310f7000 + 31546
    16  QuartzCore                     0x310fe9cc 0x310f7000 + 31180
    17  QuartzCore                     0x310fe3e0 0x310f7000 + 29664
    18  QuartzCore                     0x310fe1f2 0x310f7000 + 29170
    19  QuartzCore                     0x310f7f18 0x310f7000 + 3864
    20  CoreFoundation                 0x2ec20ff6 0x2eb81000 + 655350
    21  CoreFoundation                 0x2ec1e982 0x2eb81000 + 645506
    22  CoreFoundation                 0x2ec1ecce 0x2eb81000 + 646350
    23  CoreFoundation                 0x2eb89724 0x2eb81000 + 34596
    24  CoreFoundation                 0x2eb89506 0x2eb81000 + 34054
    25  GraphicsServices               0x33af86ce 0x33aef000 + 38606
    26  UIKit                          0x314ea86c 0x3147c000 + 452716
    27  astrogold                      0x000e9136 0xe2000 + 28982
    28  libdyld.dylib                  0x398eeab4 0x398ed000 + 6836
    Thread 1:
    0   libsystem_kernel.dylib         0x39992804 0x39992000 + 2052
    1   libdispatch.dylib              0x398e1050 0x398d9000 + 32848
    2   libdispatch.dylib              0x398db2de 0x398d9000 + 8926
    Thread 2:
    0   libsystem_kernel.dylib         0x39992a50 0x39992000 + 2640
    1   libsystem_kernel.dylib         0x39992848 0x39992000 + 2120
    2   CoreFoundation                 0x2ec205e4 0x2eb81000 + 652772
    3   CoreFoundation                 0x2ec1ed04 0x2eb81000 + 646404
    4   CoreFoundation                 0x2eb89724 0x2eb81000 + 34596
    5   CoreFoundation                 0x2eb89506 0x2eb81000 + 34054
    6   Foundation                     0x2f57d492 0x2f572000 + 46226
    7   Foundation                     0x2f5ce254 0x2f572000 + 377428
    8   astrogold                      0x00408f30 0xe2000 + 3305264
    9   Foundation                     0x2f63fa0a 0x2f572000 + 842250
    10  libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
    11  libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
    12  libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
    Thread 3 name:  com.apple.NSURLConnectionLoader
    Thread 3:
    0   libsystem_kernel.dylib         0x39992a50 0x39992000 + 2640
    1   libsystem_kernel.dylib         0x39992848 0x39992000 + 2120
    2   CoreFoundation                 0x2ec205e4 0x2eb81000 + 652772
    3   CoreFoundation                 0x2ec1ed04 0x2eb81000 + 646404
    4   CoreFoundation                 0x2eb89724 0x2eb81000 + 34596
    5   CoreFoundation                 0x2eb89506 0x2eb81000 + 34054
    6   Foundation                     0x2f5ca23c 0x2f572000 + 361020
    7   Foundation                     0x2f63fa0a 0x2f572000 + 842250
    8   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
    9   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
    10  libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
    Thread 4 name:  com.apple.CFSocket.private
    Thread 4:
    0   libsystem_kernel.dylib         0x399a5434 0x39992000 + 78900
    1   CoreFoundation                 0x2ec244de 0x2eb81000 + 668894
    2   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
    3   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
    4   libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
    Thread 5:
    0   libsystem_kernel.dylib         0x399a5c70 0x39992000 + 81008
    1   libsystem_pthread.dylib        0x39a0ac1e 0x39a0a000 + 3102
    2   libsystem_pthread.dylib        0x39a0aad8 0x39a0a000 + 2776
    Thread 6:
    0   libsystem_platform.dylib       0x39a069a6 0x39a05000 + 6566
    1   libobjc.A.dylib                0x393ffad6 0x393ed000 + 76502
    2   CoreFoundation                 0x2eb86140 0x2eb81000 + 20800
    3   CoreFoundation                 0x2eb8c0dc 0x2eb81000 + 45276
    4   CoreFoundation                 0x2eb9f6e4 0x2eb81000 + 124644
    5   astrogold                      0x0019ed06 0xe2000 + 773382
    6   Foundation                     0x2f59a64c 0x2f572000 + 165452
    7   Foundation                     0x2f58a870 0x2f572000 + 100464
    8   Foundation                     0x2f62e740 0x2f572000 + 771904
    9   libdispatch.dylib              0x398de25a 0x398d9000 + 21082
    10  libdispatch.dylib              0x398df684 0x398d9000 + 26244
    11  libdispatch.dylib              0x398df8d8 0x398d9000 + 26840
    12  libsystem_pthread.dylib        0x39a0ac14 0x39a0a000 + 3092
    13  libsystem_pthread.dylib        0x39a0aad8 0x39a0a000 + 2776
    Thread 7:
    0   libsystem_kernel.dylib         0x399a5c70 0x39992000 + 81008
    1   libsystem_pthread.dylib        0x39a0ac1e 0x39a0a000 + 3102
    2   libsystem_pthread.dylib        0x39a0aad8 0x39a0a000 + 2776
    Thread 8:
    0   libsystem_kernel.dylib         0x39992a50 0x39992000 + 2640
    1   libsystem_kernel.dylib         0x39992848 0x39992000 + 2120
    2   CoreFoundation                 0x2ec205e4 0x2eb81000 + 652772
    3   CoreFoundation                 0x2ec1ed04 0x2eb81000 + 646404
    4   CoreFoundation                 0x2eb89724 0x2eb81000 + 34596
    5   CoreFoundation                 0x2ebcd346 0x2eb81000 + 312134
    6   CoreMotion                     0x2f2484fc 0x2f20f000 + 234748
    7   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
    8   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
    9   libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
    Thread 9 name:  WebThread
    Thread 9:
    0   libsystem_kernel.dylib         0x39992a50 0x39992000 + 2640
    1   libsystem_kernel.dylib         0x39992848 0x39992000 + 2120
    2   CoreFoundation                 0x2ec205e4 0x2eb81000 + 652772
    3   CoreFoundation                 0x2ec1ed04 0x2eb81000 + 646404
    4   CoreFoundation                 0x2eb89724 0x2eb81000 + 34596
    5   CoreFoundation                 0x2eb89506 0x2eb81000 + 34054
    6   WebCore                        0x36ebfc70 0x36e01000 + 781424
    7   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
    8   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
    9   libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
    Thread 10 name:  JavaScriptCore::BlockFree
    Thread 10:
    0   libsystem_kernel.dylib         0x399a4f2c 0x39992000 + 77612
    1   libsystem_pthread.dylib        0x39a0bf62 0x39a0a000 + 8034
    2   libsystem_pthread.dylib        0x39a0cd9c 0x39a0a000 + 11676
    3   JavaScriptCore                 0x2fbb8308 0x2fba6000 + 74504
    4   JavaScriptCore                 0x2fbb5970 0x2fba6000 + 63856
    5   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
    6   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
    7   libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
    Thread 11 name:  JavaScriptCore::Marking
    Thread 11:
    0   libsystem_kernel.dylib         0x399a4f2c 0x39992000 + 77612
    1   libsystem_pthread.dylib        0x39a0bf62 0x39a0a000 + 8034
    2   libsystem_pthread.dylib        0x39a0cd9c 0x39a0a000 + 11676
    3   JavaScriptCore                 0x2fd56cb2 0x2fba6000 + 1772722
    4   JavaScriptCore                 0x2fd56d0c 0x2fba6000 + 1772812
    5   JavaScriptCore                 0x2fbb5970 0x2fba6000 + 63856
    6   libsystem_pthread.dylib        0x39a0c956 0x39a0a000 + 10582
    7   libsystem_pthread.dylib        0x39a0c8c6 0x39a0a000 + 10438
    8   libsystem_pthread.dylib        0x39a0aae4 0x39a0a000 + 2788
    Thread 0 crashed with ARM Thread State (32-bit):
        r0: 0x00000000    r1: 0x00000000      r2: 0x00000000      r3: 0x27d1f553
        r4: 0x00000006    r5: 0x3b90118c      r6: 0x0000000b      r7: 0x27d1f5bc
        r8: 0x0000000b    r9: 0x00000001     r10: 0x00626000     r11: 0x00000000
        ip: 0x00000148    sp: 0x27d1f5b0      lr: 0x39a0d7b7      pc: 0x399a51f0
      cpsr: 0x00000010
    Zane B Stein
    ("os_version":"iPhone OS 7.1.2 (11D257)","version":"104","bug_type":"198"}
    Incident Identifier: 3526E805-4C03-4956-83B6-2A4AB95B9EE4
    CrashReporter Key:   cfa389285f4559a21d797bfeec6a78c584e798d6
    Hardware Model:      iPhone5,4
    OS Version:          iPhone OS 7.1.2 (11D257)
    Kernel Version:      Darwin Kernel Version 14.0.0: Thu May 15 23:10:37 PDT 2014; root:xnu-2423.10.71~1/RELEASE_ARM_S5L8950X
    Date:                2014-09-02 14:24:12 +0800
    Time since snapshot: 220 ms
    Free pages:                              1448
    Active pages:                            17896
    Inactive pages:                          9268
    Speculative pages:                       11
    Throttled pages:                         209561
    Purgeable pages:                         261
    Wired pages:                             21682
    File-backed pages:                       26187
    Anonymous pages:                         988
    Compressions:                            456385
    Decompressions:                          85356
    Compressor Size:                         44
    Uncompressed Pages in Compressor:        59
    Largest process:   astrogold
    Processes
         Name                    <UUID>                       rpages       recent_max   fds      [reason]          (state)
    CloudKeychainPro <b9fbb8e4989732709cb18c481dfa61a9>          108              108  200                      (daemon) (idle)
        mediaremoted <051ef8b6e7c93fa49a0a2e15ea6e1f52>          193              193  200                      (daemon) (idle)
    MobileGestaltHel <c3c9c32948fe364f8103dd528164b610>          123              123  200                      (daemon) (idle)
             DuetLST <89027d811bd73931a4d45f71c9bbebc7>          472              472  200                      (daemon) (idle)
        itunesstored <00f47fa85c623cee9d55c9b004ba561d>         1426             1426  200                      (daemon) (idle)
                 lsd <8d2569b7b89033328609c73d07410b55>          149              149  200                      (daemon) (idle)
            sandboxd <712c543459bf3d81b0ec88bba199d802>           96               96  200                      (daemon) (idle)
                geod <6e5e9ae33f8638b7be848eac2c1ef70b>          166              166  200                      (daemon) (idle)
             assetsd <6f28405c4c1b35e9aff946c1c4799c0f>          868              868  200                      (daemon) (idle)
            installd <185a1eaa735b3aa38d98092ba8493ba0>          201              201  200                      (daemon) (idle)
           securityd <47657a3a48573d6a8e52ef4cc868248c>          617              617  200                      (daemon) (idle)
    networkd_privile <234d3717143e3bbba12acc5de334deaf>           81               81  200                      (daemon) (idle)
           accountsd <5a5640b47fe637bebb6254deff26eaee>          438              438  200                      (daemon) (idle)
            routined <d5590a1879153ed284886271907ea8fa>          344              344  200                      (daemon) (idle)
    EscrowSecurityAl <d0a689490be631efac2c764fe93300dc>          166              166  200                      (daemon)
            mstreamd <a2bb6401f1d63c7aa320a817d8839522>          406              406  200                      (daemon)
                tccd <ad9819a843e93a1680335febb52c7cc3>          227              227  200                      (daemon)
                 kbd <eba296f6bd4938688fa16a5e39fa477c>         2319             2319  200                      (daemon)
           CVMServer <c95a902a5ae331c2a5239b6cf98a0617>           89               89  200                      (daemon)
           astrogold <58c53f7c8e8931ec823713195426f59c>       166401           166401  200  [per-process-limit] (frontmost) (resume)
    identityservices <d1b907f8a41e3ebd9f270aa846040b07>          581              581  100                      (daemon)
               wifid <2b4c0ddf1a8439838868bf2be61d8bf1>         1286             1286   25                      (daemon)
             syslogd <5c06b8eec36032b49cc9421348ba47ea>          132              132   50                      (daemon)
           locationd <b813efaa4a6a314cafdbbd9b88c30796>         1732             1732  100                      (daemon)
              powerd <bd077d109d773bcd9041153b30ea034a>          128              129  100                      (daemon)
             imagent <79bd0fedda583ae3822051093f7681b5>          571              571  100                      (daemon)
                 vmd <f44f0a6a37293606865eb8862c10b653>          188              188  100                      (daemon)
       iaptransportd <818588012ed93eb7a10ccb22d8acadfe>          223              223   50                      (daemon)
        mediaserverd <e40c7476d9fe3d759bfd28b8d68dc7ba>         2233             2233  200                      (daemon)
       mDNSResponder <60e905f9582a3090ab6e7a257454389e>          226              226  100                      (daemon)
                apsd <b7e19d27180e34aba845e475eae7d3db>          510              510  100                      (daemon)
         dataaccessd <fdf81960fb903bd68616117fd29ce277>         2563             2563  200                      (daemon)
            sharingd <2c731a1c182637a39b004694b2a5e23d>          508              508   50                      (daemon)
        mobileassetd <08440fa17b3537afb347cf78aa039a67>          565              565  200                      (daemon)
         SpringBoard <f73e83ffc898302394baa2042ca232fd>         9211             9211  100                    
          backboardd <b5d33ca6da9c33d48e2c8ccb9930c3dc>         8716             8716   50                      (daemon)
          aggregated <3e381378eb7f3dd2846920cb5db91265>          523              523   50                      (daemon)
           lockdownd <d998e2bac7663966bd0285c07ed89111>          276              276  100                      (daemon)
             configd <20b29bb0286e347ebe7c42aa8ee421c9>          462              462  100                      (daemon)
           fseventsd <8876b6f5a0c13024a12cb3e148ddab61>          303              303  100                      (daemon)
        fairplayd.H2 <243ccf92ad4d34cbb4fdf7e078d55141>          130              130  100                      (daemon)
       wirelessproxd <47699be4861c30abbb375e1d3b9e15dc>          153              153  100                      (daemon)
            BTServer <51d0d4421dc73abf9d4844e2b155c340>          536              536  100                      (daemon)
           distnoted <7895f761ec323e31a356860060f8713d>          155              155  100                      (daemon)
      UserEventAgent <9aedc371d1c037e7b5d7b5577f0424a8>          756              756  100                      (daemon)
    WirelessCoexMana <f5dcce7805a9308bbbcf2d52751385ef>          132              132  100                      (daemon)
            networkd <148d4512d2c43efc95bafd487fd97f4a>          577              577  100                      (daemon)
    filecoordination <7b1b1b1b4fe0364c8e0adfd90f78b4a9>          207              207  200                      (daemon)
       medialibraryd <fdf252b3fb1a3646a836c0c3b5840464>          634              634  200                      (daemon)
         touchsetupd <0a4f35337aa13e55a3d7e56296499e14>          154              154  200                      (daemon)
                 ubd <30a03e11a5c43c7cbd6ecd1aaef27841>          470              470  200                      (daemon)
          CommCenter <463e099ed64e30ad9433b8ea3f4a4e94>         2039             2039  100                      (daemon)
             notifyd <5b4c0731afd533179b295e4f39e589d6>          335              335  100                      (daemon)
    **End**
    <Post Edited By Host>

    Thank you for your reply.
    >You can double-click the home button and then swipe upwards on the thumbnail of the app to force it closed.
    Did that
    >After that, power the phone off and back on again, test.
    Did that
    >If still a problem, force close the app again and then reset the phone, holding the sleep/wake and home buttons together until you see the Apple logo and then release. The phone will reboot, test.
    Did that
    >If still a problem, then connect the device to iTunes and restore from backup.
    Did that
    >If that does not work, it is possible there is something corrupt in the backup. The final step is restore as new, not from a backup.
    This is the only thing I had not done before I posted my initial request for help.  I will work on that....it's a last resort I was hoping not to do, but it sounds like I've already done everything else.
    Thank you.

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