My pc was reformatted and i lost my original files in the itunes. i downloaded a new itunes into my pc but i couldnt sync or upload anymore my iphone files to the library. my question is how i can sync my phone to the newly reformatted pc?
Hi, anybody who can help me in sync my iphone to a newly reformatted pc? Whenever I tried to sync and upload my iphone files to the library a message comes out that the iphone is connected to another pc. In other words, I couldnt back up my iphone to the newly reformatted pc. I lost all the previous library contents after the pc was reformatted. My problem now is how to set up my iphone with the new reformatted pc.
Hi, thanks for your reply. Unfortunately, my itunes library wasn't backed up before the reformatting. hence, I lost the itunes library. I downloaded a new itunes to the newly reformatted pc and did follow your suggestion to transfer purchases from the phone. However, when i made some imported content from cd into the itunes library, it couldn't be sync to the iphone. How do you transfer new content from itunes library to the iphone? I wasn't successful in moving the content from the playlist to the iphone anymore.
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if they were being synced from an email adress and they were deleted from there, i dont think its possible...
you could try a recent backup, but i doubt it will bring them back because they were being synced from an email -
When I got my new iPhone and was trying to switch everything over I accidentally set up a new icloud account with one email and had one on my old iphone with another account. Does anyone know how I can merge the two accounts?
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I recently had to completely restore my laptop, so I lost the music on my itunes. It's still on my iphone, but how can I keep the music I already have and continue to add more music from the newly set up itunes again? Is there actually a way to do this? I can't help but wonder what the stupid icloud is for if my music is still somewhere in the 'cloud' but it's zero help for restoring music when it's lost on a computer....any help even a site that get's around apple would be great!
It has always been very basic to always maintain a backup copy of your computer.
Have you failed to do this?
If so, not good, you can transfer itunes purchases from the iphone to your computer. File>Devices>Transfer Purchases
You can also redownload some itunes purchases in some countries:
Download past purchases - Apple Support -
i took my phone off the charger and wifi while it was updating and now it wont let me on the phone nor my computer and it just has the apple icon on the screen. how do i get it to finish updating or turn on?
Why would you do that when your phone is updating?
Your phone is in recovery mode If you can't update or restore your iOS device -
i have american account but i just now have 0.61$ and i have another gift card from uk.i want to use it but itunes said i have to change my country and its not possible before i spend all my money.my question is how i can spend a 0.61$ ?
If you are now in the UK then you can try contacting iTunes support and see if they can remove the balance from your account : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page
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I just got a new phone today the iphone 5c and i plugged it into itunes. i wanted to get all of my data from my iphone 4s but when i synced my phone all of my iphone 3 data was on my new phone how do i get my iphone 4 data on my new phone?
Did you choose the wrong back up? There should be a drop box when you go to "Restore from Back up" in iTunes and your iPhone is plugged in, on the Summary page. Choose the correct back up. If you can't find one, and you still have your device, back up your iPhone 4 again and then choose that back up. Or check for an old iCloud back up if you have one.
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I was in the middle of the iOS 8 update and tried to turn my phone off (yes, I realize this was dumb) But what happened was it tried to reset. Now, my iphone 4s has the connect to itunes screen. I have tried to reset, recover, etc but I keep getting and error -51 message. Any ideas how I can get my phone working again? I am not worried about saving any info just having a phone to use!
Try a Hard Reset.....
Press and hold the Wake / Sleep button AND the Home button at the same time, keep them both pressed until the Apple Logo appears on the screen, it can take 10 or more seconds. Ignore the swipe to turn off message. -
Help! My iPhone 4 was stolen, and it is in iOS 7, will the phone still be used? Or if they reformat it, my files would be deleted? I hope all my files will be deleted. Thanks for your help.
Hey ChrisJ4203, thanks for answering buddy , I still have a question.
I have a passcode for my iPhone, but I don't have the application Find my iPhone. Can I retrieve my photos, notes, reminders and all other data in my iPhone, I mean, if I bought another one, and connect it to my computer and go to iTunes then restore backup, cause I backup my iPhone last Oct 10, 2013, will I recover all the details in my iPhone that was stolen? It's like I'm still using my old iPhone's apps but with a new iPhone. Thanks.
-Alfonso Santos -
HT201303 I forgot the answers to my security question, so how i can reset the answers?
I Forgot the answers to my security question, so how i can reset the answers??
Hello Yousef. You need to contact support You can only change your questions/answers if you know the previous ones.
Here's how I contatced them and got my issue reslved:
https://expresslane.apple.com/
Follow these steps:
All Products and Services > iTunes > iTunes Store > Account Management > iTunes Store account security
Answer the questions and if required sign in with your Apple ID and password - same one you used to log in on this support forum.
You will find an option to send an email to Apple on that page. Indicate that you forgot the answers to your security questions and wait for iTunes support to reply. -
I have a 4S and just tried updating to the latest iOS version and my phone went into recovery mode and iTunes says I need to restore to factory settings. Anyone know how I can fix my phone without losing all my content?
You would only be able to restore to a backup to iCloud or iTunes:
Restore from Backup
Cheers,
GB -
i updated my iphone4 when i updated it require the previous owner of iclouds email and password but i didn't know him because i purchased it as second hand plz help me how i can rid from it :((((((((((((((((((((
Welcome to the Apple community Fazypk.
Unfortunately, you cannot do very much with your phone unless you get assistance from the previous owner, they should either provide you with the password to unlock it or remove their account from the phone entirely remotely through iCloud.com > Find My Phone. -
I have purchased songs from itunes on my ipad but now they are not there anymore. How can they get them back? Dont come up in songs not on this ipad and in itunes it asks to buy again
If you are now in the US then you can only use the US store, so you should update the address on your account
Changing country : Change the country of your iTunes Store, App Store, iBooks Store, and Mac App Store account.
Had you copied the songs over to your computer's iTunes library, do they show in the Music section on it ? You can copy purchases that you still have on your iPad over to your computer's iTunes library via the File > Devices > Transfer Purchases menu option -
I have forgot my security answers but when I've done my apple ID I didn't choose one recuperation email, so how I can change my answers to buy in the apple store?
You need to contact Apple to get the questions reset. Click here, phone them, and ask for the Account Security team, or fill out and submit this form.
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