My PC (Windows) can't see my Time Capsule wireless Network

I just installed a wireless network with a Time Capsule and it's working fine for the three Macs and the printer in the household.  However, I still need to have access to the wireless network for one PC running Windows.  Problem is the PC doesn't "see" the Time Capsule Network.  What am I missing and how can I set up the PC on the wireless network?

Try downloading AirPort Utility for Windows here:
http://support.apple.com/kb/DL1391

Similar Messages

  • My MBP doesn't remember my Time Capsule wireless network when waking from sleep

    My MBP (OS 10.5.8) doesn't remember my Time Capsule wireless network when waking from sleep.  Thus, every time my MBP wakes from sleep, I need to select the Airport icon in the upper menu bar, select "Join other network", enter SSID and password.  This is very cumbersome.  And, I never had this problem when I was using the ISP's provided wireless router/gateway/DSL modem. Adding the Time Capsule and using it to generate the wireless network has introduced this problem. 
    It appears that this problem has to do with the hidden SSID.  I don't need the lecture on how hidden SSID provides no serious security benefit.  That's why I have the WPA2 encryption.  I'm interested in a solution that will allow the Time Capsule to generate the wireless network, maintain a hidden SSID, continue to use WPA2 encryption, but have my MBP recognzie and autoconnect to this network.
    Solutions I've alread tried:
    1. Open Network Preferences
    2. Select Airport from left hand column (and ensure Airport is at top of that list)
    3.  Select Advanced
    4.  Delete all Preferred Networks.
    5.  Apply settings.
    6.  Restart computer
    7.  Return to Network Preferences and from Advanced page, manually add my network with hidden SSID and WPA2 password
    This solution works fine as long as I don't take my computer elsewhere and connect to another network.  As soon as my preferred networks list gets another network, my MBP stops finding my TC network.  Since I take my laptop to a lot of places (it's a laptop, after all...) this is a problem.
    As I say, prior to adding the TC on my network (and using it to generate the wireless network), my MBP had no problem keeping 50+ preferred network names/passwords in the Preferred Network list, but always automatically finding/connecting to my home network without the need to "Join other network."  Thus, I assume the problem lies with the Time Capsule.
    Any ideas?

    LaPastenague, thanks for weighing in.  Didn't know that the hidden SSID capability was not IEEE standardized, and thus different devices will handle hidden SSID differently.  With my admittedly limited knowledge of how SSID/hidden SSID works, I'm still a little confused as to why my MBP would remember the generic router/gateway's hidden network, but struggle with the TC's hidden network.
    To my knowledge, when an SSID is broadcast by a base station (Airport, wireless gateway, etc.), a connecting device (like a laptop, iPad, etc.) detects this broadcast--this would be a passive reception of this SSID signal.
    When an SSID is hidden, the base station does not broadcast its identification.  Rather, a connecting device must transmit the name, and when the base station recognizes the broadcast, the connection is made. That's what you do when you select "Join another network" and manually enter the SSID.
    The idea with OS X's Network Preferences is that these steps, whether for hidden networks or broadcast SSIDs, become automated.
    Where is the potential for a different chipset between the TC and the previously used wireless router/gateway to alter this functionality?  Shouldn't the selection of an SSID by the MBP to broadcast to seek for a base station be a function solely on the MBP?  And once broadcast by the MBP, the TC should detect and reply? 
    Basically, the MBP can connect to the hidden TC manually just fine.  The MBP can connect to the old setup automatically just fine.  The MBP cannot connect to the TC automatically.  Aren't these automatic connection functions solely on the MBP?
    I'll try un-hiding the network and re-verifying that the problem is exclusively with the hidden network.
    Z

  • Intermittently can't see the time capsule

    Greetings! For the past little while, my Macbook Air is intermittently losing the Time Capsule under "shared" in my computer. We have another Macbook Air, and a couple PC's in the house and they never drop the Time Capsule. We have named the Time Capsule, and so when you look under "shared" in the working Macbook, you'll see the Time Capsule as we have named it, then when you click on it, you'll see the Time Capsule which you can click on the see the files. On my Macbook, the named Time Capsule is usually there, but now and then, it just won't show. A restart doesn't seem to be a reliable fix. It's a strange problem. Does anyone have any ideas why this could be happening? Thanks very much! 

    First of all the TC has to be connected in bridge usually or at least so the computers are behind it's NAT if in router mode.. does the PC get the same IP range as the TC?
    Then ping the TC to make sure it is not blocked by firewalls.. if the PC is set to homegroup for instance then you may have issues. And networking is set on the PC to home.
    I presume you have access to the TC setup via a Mac..
    1. The default TC name is usually not compliant with SMB network names.. nor is wireless name.. so reduce all names to short, no spaces no special characters.. passwords can be longer but still no spaces no special characters.
    2. You haven't said if access is wireless or wired but guessing wired and you want disk access, go to the disk page sharing in the TC and set WORKGROUP.. to same name as PC. Also it is usually easier to turn on the guest account to have read write access. In your work situation maybe.. maybe not.. anyway that depends on how it will be used. You can also change the security to user passwords but that will stop all existing access to files.

  • My new MBP can't see my Time capsule

    Hi
    Thanks for any help with this :
    I use my capsule about once every 2 weeks to back up the MBP.
    Have a new MBP and wanted to back it up for the first time. The MBP is running 10.7.2.
    It could see the Time Capsule originally but said it needed a firmware update as its an original 1TB capsiule:
    I don't have the capsule connected to the internet directly because I just don't like the idea of that.
    When you'd disconnect the MBP from the internet WiFi, to connect to the Capsule, the capsule would say it needed an update - HOWEVER when you'd connect back to the WiFi network then airport utility didn't see a capsule to see a need for the firmware update:
    My questions are:
    1) can you download the firmware manually.
    2) can the USB slot be used for connecting to the computer ??? It seem not to be possible as nothing comes up on the computer when the two are connected
    I tried other strategies like setting up the Capsule on the house WiFi - now the MBP can't see the Capsule at all at all, ----green light on, soft resets done, USB in the back.
    The only thing I havn't tried yet is to get an Ethernet cable - years since I had one and lost. Guess I'll have to go out and get one
    Thanks
    Tom

    partial solution - hold the reset button down for longer than one sec, held it down for 5-6 sec and this reset the connection info to default so the computer could see it again.
    Getting the firmware onto it remained a larger problem.

  • Solution for Windows 7 can not connect to Time Capsule Guest network

    Problem: Sony Vaio running Windows 7 (64bit) will not connect to my Time Capsule Guest network
    For added security, I set up a guest network at home. My friend brought over a Vaio and was unable to get an internet connection via my Guest network. The Vaio connected to the Time Capsule with no problem, with full bars, but was not able to get on the internet.
    After way too many hours going through useless online suggestions and even calling Apple tech support to see if there might be a known compatibility issue (where I was told they had no idea and I should call Mr Softy) I discovered that the Vaio had somehow set itself to use the DNS Server address of the Time Capsule, main network, not the guest network. (ie Main network uses 10.1...., Guest uses 172.1....) so once I set the Vaio to Obtain DNS server address automatically it fixed the problem and connected to the internet via the Guest network.
    Detailed solution:
    Configure Time Capsule Guest as follows:
    Network Name: fill in the blank
    Allow Guest Network to communicate: left unchecked
    Guest Network Security: WPA/WPA2 Personal
    Password: fill in the blank
    Configure Vaio:
    Set up new connection from the Network and Sharing center using the name given to Guest network
    (for password chose WPA2-Personal>AES>then your Guest Password)
    Select Manage wireless networks from left column in main Network and Sharing center window
    Select Adapter Properties
    Click on Internet Protocol Version 4 (TCP/IPv4) to highlight it, and Select Properties
    Make sure both Obtain an IP address automatically and Obtain DNS server address automatically are selected then OK & go back to Network and Sharing center
    Connection is active.
    Hope this helps those condemned to playing system admin for their windows brethren

    Great post!
    Here are a couple of more methods to add to your bag of tricks:
    Method #1: Use Win7's built-in diagnostics to remedy network maladies
    • Start > Start Search > type in: ncpa.cpl <Enter>
    • Select current active connection.
    • Click Diagnose this connection
    • Select Reset the network adapter
    Method #2: Use the ipconfig tool to renew the DHCP-provided IP address information
    • Start, then click Run, and then, type: cmd, and then, press <enter>
    • At the prompt, enter the following commands; press <enter> after entering each one:
    ipconfig /release
    ipconfig /renew

  • Problem with Time Capsule Wireless Network...

    I have Time Capsule over a year and it worked fine with Xfinity Modem. Recently, Xfinity had upgraded modems to Wireless router and I have ARRIS TG862 from them. I was able to set up wireless network using bridge mode on my Time Capsule and it all worked fine for a while.
    My set up is: Arris Router is conected to Time Capsule thru ethernet connection. I have two more Airport Express in different areas of the house (one in Theater room and one in upstair office). I have conncted one port of Time Capsule to linksys switch which is supplying connection for all wired devices on network.
    Last week, our wirless network stopped working and I rebooted router and TC. Still no resolution. I went ahead and set up the TC to factory settings but forgot to plug out all the network connections from it. I reconfiugred Apple TC with same wireless network name and same network settings. Most of the wired devices are connecting fine and two of the iphones and Macbook Pro won't connect. iphones, seems to be getting IP address but won't connect to interent. My windows laptop says connected to "EAGLE" my wireless network but "EAGLE 2" provides internet connection. I have reset my TC to factory defaults and reset same way so many times but still same results. I called Comcast and asked them to turn off wireless in their router thinking that router is creating a second wireless network but I still have the same issue.
    Any suggestions on how should I set up my TC? I think, it went insane..............:(
    Should I set up TC with a brand New wireless network Name to resolve this issue?
    I have 7.6.4 version on TC.
    I thought I knew, but what's the right procedure to set up TC? Plugged in the router and unplug from everything else and connected thru an ethernet connection to my laptop?
    I have wasted so much time on this with the same results every time.
    I did unplug all the network connections from TC and reset to factory defualts and set up my wireless again but same results.
    Can someone please help me with this? Thanks in advance.

    What is the model of the TC? The actual number.. A1xxx from the base of the TC is important.
    When you have a modem router.. then the TC must be in bridge mode.. and create a wireless network.
    Your names are not yet windows compatible.. please use all names that are short, no spaces and pure alphanumeric.
    Fixing names is important part of this.
    But the latest firmware 7.6.4 is also troublesome. I would downgrade it to 7.6.1 and factory reset before you start that process.
    Any TC older than 3years may have hardware issues.. a Gen3, A1355 may need a replacement and certainly anything older does.
    Drivers in windows for wireless are problematic as well..
    Certainly start there and see how it goes.

  • Help with Time Capsule/wireless network setup

    Just purchased Time Capsule, hooked it up, and followed the instructions to create a new wireless network. The problem is that my MacBook Pro can't find the internet via the new Time Capsule network. It can "see" the Time Capsule, and I can log on with the new password, but there is no internet connectivity. If I unhook the ethernet cable from the Time Capsule and hook it directly into the computer, the computer is able to rapidly access the internet. Plug the ethernet back into the Time Capsule, and even though the Time Capsule light is green, there is no internet connectivity for that computer or other computers. Also, the Time Capsule signal strength is exceedingly low. Help!

    Please try the steps again. However, this time, I would like for you to perform a modem reset between powering all the equipment down and starting to power them back up again.
    You should find a reset button on the back of your Motorola modem.
    So, the steps should now be:
    o Power-down all of the equipment, except the modem.
    o Perform the modem reset. Note, the reset may take anywhere from 5 to 30 minutes to complete. Check your User's Guide that came with the modem. If you don't have a copy of the guide, you can get it here: SB5101 User Guide
    o Once the reset is complete, power-up the TC by following the sequence I provided earlier.

  • How to integrate AT&T U-Verse with existing Time Capsule wireless network

    I would like to switch from Comcast HDTV+Earthlink internet service to AT&T U-Verse, but it’s not clear to me how to integrate the AT&T system with our existing Time Capsule/wireless set-up. The TV (with cabled DVR) is in our family room; the Time Capsule, printer & iMac are in the study. Do I need to move the Time Capsule - so it is directly connected to the AT&T ‘gateway’ box via ethernet cable - or - can I just attach an Airport Express module to the modem/router box and leave the Time Capsule where it is? (I plan to turn off the wireless function on the AT&T device.)

    No, we have a mix of 802.11g & 802.11n devises, so it looks like I will need to use the WDS option
    Yes, this is your only option here.
    can I 'create' a (Apple) WDS network rather than 'participate' in a (2Wire) network?
    Maybe I am mistaken, but I sense that you may be thinking that you can somehow combine the 2 Wire and Apple networks together in a WDS setup. This is not possible since they are not compatible for this purpose.
    You will configure the main Apple router to "participate in a WDS network". There is no other way to set it up if you want to use WDS. It will be configured as the "main base station" in the setup.
    You could leave the 2Wire network "as is" and use it for guests or some other purpose. There is some concern though about having different networks in close proximity due to likely interference effects between the devices.
    (2) Can I use an Airport Express device in 'relay' mode and also use it to stream AirTunes to the stereo?
    Yes
    I'm also wondering if the 2Wire device & the TC should have the same password and security (WPA2), so the NetQuakes seismograph in the garage can 'see' the internet through both devices. But perhaps a question for another day...
    OK to use the same WPA2 Security, but having the same password for two distinct networks may cause some confusion.

  • Extending Gen 1 Time Capsule Wireless network with Airport Express N

    I am having difficulty setting up my new Airport Express w/ 802.11N (SKU# MB321LL/A) to extend the wireless network from my Time Capsule (SKU# MB276LL/A).
    My setup is as follows:
    Time Capsule is connected to Cable modem with the following wireless settings:
    Wireless mode -> Create a Wireless Network
    Allow this network to be extended -> Checked
    Radio Mode ->802.11n (5Ghz N only)
    Wireless Security -> WPA2 Personal
    The issue is the when I attempt to setup the AE to extend the network. I match the settings to the Time Capsule:
    Wireless Mode -> Extend a Network
    Select the Time Capsule Network
    Allow wireless clients -> Checked
    Wireless Security -> WPA2 Personal
    However after I reset the AE the LED glows Amber and the following problem is reported:
    +Wireless Network+
    +This AirPort wireless device is set up to join a specific wireless network that can't be found. If you don't see the network that you want to join in the Network Name Pop-up menu, enter the network name and network password if necessary to try again.+
    When I check the Airport->Wireless tab the settings were as before.
    Any thoughts on this? Thanks.

    Welcome to the discussions!
    Have you tried to position the AirPort Express close, say 10-15 feet, as a test to see if it will connect that way?
    If so, then move it back another 10-15 feet, etc.
    5 GHz signals do not travel well or penetrate surfaces very well, so my first thought was that the signal was not strong enough for the Express to pick it up where you had it located.
    Message was edited by: Bob Timmons

  • Can not see the Time Capsule disc in Time Machine what can I do??????

    I just set up my new TC with my MacBook Air. The Wireless network is working fine but I can not find (see) the TC hard drive on my MacBook air so I can not set up Time Machine to back up my stuff. :=(
    Can someone help me with this... ?

    As it was in the beginning, is now and ever shall be, world without end.. amen!!
    Welcome to ML excellent standard networking.. I am awarding it the golden vista OS of the year.
    Did you turn it off and on again??
    Will no longer be the first phrase of all windows servicing.. it now extends to Macs as well.
    Maybe an auto electrical clock where you setup a timed daily reboot.. !!
    A mechanical one of course.. cannot trust those electronical versions.. they might use OS as reliable as Vista!!

  • I can't see my time capsule hard drive anymore

    I have a macbook pro connected to time capsule (1tb) and a printer. I can access the internet and can print but my machine has stopped backing up and cannot find the time capsule hardrive anymore. I have tried resetting everything (several times) to no avail. Help!

    Open a Finder window and look for your TC in the sidebar, then click on it. It will then display one of the following messages: "Connected as <your user name>" or "Connection failed." If it's the latter, click on the "Connect..." button and enter the TC password. Make sure the checkbox for "Remember this password" is selected before you hit OK.
    Once this is done, your backups should work. Your TC should be connected whether or not it's mounted on the Desktop, even after you logout/login or restart or even wake up from sleep.
    Hope this helps.

  • Updated to Airport Utility 5.3.2 - now can't see my time capsule disk!

    I updated to 5.3.2 of the Airport Utility through software update but, after rebooting both my Mac and Time Capsule, I can now no longer access my Time Capsule's disk. Airport Utility says 'no disks found'
    A similar thing happened after the update to 5.3.1 but I could still see the disk in Disk Utility, and once I'd verified it, it all worked OK again.

    Okay guys. I called apple support, and the guy there fixed it for me. Reset the TC, and go through AirPort Utility again. The disk is there! Very happy that it was that easy, but bummed that they let the firmware go out like that. Seems like they'd catch that sort of thing.
    The support guy was great, though. Very quick.
    Good luck, hope this works for everybody!
    -B

  • I can't see my time capsule in the finder menu

    I just bowgth a new airport extreme time capsule 2T and it´s working fine with the wireles network but I can select it in the finder menu to use it as a back up disk. ¿why?

    That's not the way of setting up your Time Capsule as a backup disk.
    Instead, you need to set up Time Machine. Open System Preferences > Time Machine > Select Disk, choose your Time Capsule and your Mac will start making backups to your Time Capsule.
    Also, are you sure you have bought an AirPort Time Capsule? Maybe you have bought an AirPort Extreme, and this one does not come with a hard drive, so you cannot see it in the Finder sidebar to copy files to it

  • HT201514 i can't see the time capsule from airport utilities. i did follow "From the Apple menu, choose System Preferences. Choose View Time Machine. Set Time Machine to On if it is off. .....but i couldn't find the time capsule from airport utility.....

    i did follow "From the Apple menu, choose System Preferences. Choose View > Time Machine. Set Time Machine to On if it is off "
    . .....but i couldn't find the time capsule from airport utility..... why?

    Are you using a new 802.11ac Time Capsule - the "tall" one - and are you still using Mac OS X 10.6.8?
    You need OS X 10.7.5 "Lion" or later, or an iOS device, to configure an 802.11ac Time Capsule:
    http://manuals.info.apple.com/MANUALS/1000/MA1645/en_US/airport_time_capsule_802 11ac_setup.pdf
    See page 12.

  • Can not see my time capsule in airport utility

    I was trying to add a password so my time capsule could access ATT for internet and during the process it disappeared from the airport utility on my MAC?
    I've tried resetting both devices, but it won't come back to the utility so I can configure it.  Rescanned several times.

    Remove any other connection to the TC except one computer by ethernet. Press the reset again, and hold it for 10sec and wait for the TC to restart.
    Restart the airport utility. If it fails to find the TC try plugging it into a different computer.
    If the issue follows the TC take it to Apple Genius to be checked.

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