My PC won't connect to the internet through the Time Capsule

I hope someone can help. I have a 4th Gen, 2TB Time Capsule with the following connected via WiFi: MacBook Pro, iPad, iPod, (2) iPhone 5, Apple TV, Playstation 3, HP all-in-one PC, and a printer.
Up until a couple days ago all of them worked perfectly. I'm not sure what happened (I didn't adjust any settings) but suddenly ALL non-Apple products will connect to the Time Capsule but won't access the internet. It is very frustrating and I can't find anything that has helped yet. They will work proper if I connect using an ethernet cable but not via WiFi like they used to.
I have unplugged and replugged the modem and Time Capsule, done a full system restore on my PC, gone through the settings on my Time Capsule (not sure what I'm looking for).
Hope someone has heard of this and can give me some advice. Thank You.

Did you happen to upgrade to 7.6.3 on the TC?
That would be pretty funny if the new firmware causes all non-apple wireless products to drop out.
I think we could get a very big fight going over such a thing.
Although I don't know the reason.. apart from that dreadful firmware.
Apple names are a problem.. why it should hit now after working fine I am not sure.
But you need to do a full factory reset to the TC.
Then give it all SMB compatible names.. (ie comply with windows networking).
That means short, no spaces, pure alphanumeric.
That will include TC network name, wireless names (different name for 5ghz) and hard disk share name.
You should use WPA2 Personal security. With a pure alphanumeric passkey of 10-20 characters.
Use fixed wireless (radio in Apple Speak) channels. For 2.4ghz there are only 3 non-overlapping. 11, 6, 1 and test them in that order. 5ghz doesn't usually matter so much but test down low.. say channel 40 and up high 157.. or ones near that in your country.
Tell me if you still have issues..
And go back to 7.6.1 firmware. Hold down the option key and select previous firmware if you are on 7.6.3

Similar Messages

My macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

my macbook pro is connected to internet via my time capsule but my iPad and iPhone won't. it shows wifi connection to the time capsule but when i go on to the internet on the iPad or iPhone, it comes up with network error. can anyone help?

This can be caused by a number of issues.
Was everything working and then suddenly stopped??
Or is this a new clean setup and has never worked.
Do you have a cable modem which is not a router and the TC setup in bridge? That will cause it. The TC must be in router mode, ie dhcp and nat.
Check the IP the MBP gets including dns and gateway..
Then check the ipad/iphone.. post what IP dns and gateway (router in applespeak) they get.

Time capsule first said the back up was delayed no it won't connect to my home network. my internet is working fine and so is everything else but when i try to connect to the time capsule it says to check my server and ip address help!

time capsule first said the back up was delayed, now it won't connect to my home network. my internet is working fine and so is everything else but when i try to connect to the time capsule it says to check my server and ip address and if it continues to contact system administrator.. i didnt change anything, please help!

Lion networking.. just need to reboot everything.. modem TC and the clients.. then it will work.. Sometimes just the TC is enough.. sometimes just the computer. .. Vista golden networking award.. did you turn it off and on again??

HT1178 What the difference is between WPA and WPA2 and how are these settings affecting the access of other computers to the internet through my Time Capsule

I have a Time Capsule of the 4th generation and I am pretty impressed since I just had a fried harddrive on my 3 month old Imac and Time Capsule restored it fully including all programs etc. without having me to put in all serial numbers etc. for that I give it an A+. However what I find very frustrating is the very short and incomplete user manual and setup instructions. I give those a D-. It does not explain the consequences of certain choices to a normel non computer gig user like me:
I do not understand what the consequences and difference is between the security setting WPA/WPA2 and WPA2 when setting it up. It would be helpful if the manual would explain something like: If you set it onto WPA2 then computers older than XXX years will not able to hook up to the internet through your router...or the likes, since I slowly supect this may be the reason for some of my troubles.
I also have a 5 year old PC with vista connected to the Time Capsule. It can wireless connect to the Time Capsule and access the printer (I have managed that after some painful hours...) but it cannot access the internet with that PC through the timecapsule wireless, only if I hook it up with a cable. Why? Does that have to do with the fact that I have set the TIme Capsule to WPA2?
Our PS3 can connect wireless, no problem. However, I friend of mine tried it with a quite new Toshiba Notebook and he could see the Time Capsule but again it shows the line from the Time Capsule to the internet blocked. All other computers linked with data cable to the Time Capsule are connected to the internet no problem. What have we done wrong? Should I change the security setting to WPA/WPA2?
I tried the latter, but then another problem does come up, which was there from beginning on: When I change the settings for my Time Capsule my Imac suddenly cannot find the Timne Capsule anymore, even so I am only 3feet away from it. When I set it up for the first time 3 month ago it drove me crazy. The very first time it found the Time Capsule right away. But when I discuverd a mistake in my initial setup and I went through the settings again to change stuff it suddenly could not find the Time Capsule anymore. Only after frustrating 20 times or so with turning wi-fi on and off several times inbetween did it suddenly find the Time Capsule in the set up menu. However, when I tried changing my security setting to WPA/WPA2 today to see whether this solves my other problems again it could not find the Time Capsule when I was finished with the settings and I had to give up/cancel. Why is that???
I would really appreciate some help here. But please I am not a computer gig and normally always had assistance with these things. On the other hand I am not all stupid either (even so these manuals assuming we all grew up sleeping on a computer make me feel stupid).....
Thank you all in advance

Hello Schimi. The Time Capsule is a kind of product that offer you two possibility:
- To use the TC as a router or as an external HD.
The difference between WPA and WPA 2 are:
- They are two kinds of internet connection.
WPA uses dynamic key encryption , which means that the key is constantly changing and makes the invasion of a wireless network more difficult than WEP . WPA is considered one of the highest levels of wireless security for your network and is recommended if your devices support this kind of encryption . Newer routers offer WPA2 security . WPA2 is compatible with WPA , but offers higher security level . In fact, it meets the high standards of many government agencies . If the router and computer support WPA2 , this should be your choice.
If you need any help or if you find some difficult setting up it you can contact Apple Support.
I am sure that they can help you with that.
I am sory for the delay. I holpe that you solve your issue.

I can't connect with the Time Capsule.

Hello everyone,
Some years ago, I bought a Time Capsule. Until now, I didn't want to use it as an extern HD.
So I tried today.
I am using it for a year now, as main router. Several computers and iDevices are using it.
Because I had forgotten some things - and I hadn't wrote it down - I decided to reset it and configure it again.
Since then, the internet has become slower - and I my Macbook pro can't connect to the Time Capsule's disk.
In Finder's everything fine. Left, under 'Shared', I can see the Time Capsule as a HD.
When I click on it, I see: "No Connection". Then I select "Connect As", and I fill in the Time Capsule password.
It tries to connect a few minutes, but then I get the message:
"The backup disk could not be found. Make sure the backup disk is connected or open Time Machine preferences to select a different backup disk."
In the Airport Utility, there's a green light.
*My firmware has the newest updates
*I am using Snow Leopard
*I am using newest update of the Airport Utility
*Since reset, internet's fine but a bit slower.
Other Questions:
*Can I use my Time Capsule for other things than only Time Machine (backup)?
*Can I divide it in parts? (Backup, User)
*Can I backup multiple devices on it? (Macbook Pro, iMac, Macbook Air etc.)
Hope you can help me!
iFallrise

What actual model is the TC.. the A1xxx number from the rubber base mat???
As they age they become unreliable. Some earlier and some at 3year mark.
It greatly depends on the setup of the existing network.
I would recommend a downgrade in the TC firmware.. as with Snow Leopard there is no advantage to you in the later firmware.
Go to the airport utility and select firmware update.. hold down the option key when you make the selection and all the previous versions available for your model will come up. I recommend using 7.5.2
Do another reset of the device. This time a full factory reset.. and start the configuration again.
Ignore update to firmware requests.. turn off the reminder.
Set all names to SMB standard. short, no spaces, pure alphanumeric. TC name, wireless names, hard disk name.
For wireless I recommend you use wpa2 security with 8-12 character passkey.. pure alphanumeric.
Set to manual for radio channels and test 1, 6, 11 in turn for the best.
Depending on the broadband you use, the TC must be in router or bridge mode.. tell us more if you need help for this.
If you think the TC is slowing you down, do a test with direct connection to the broadband modem and give us the speed comparison.. direct and via the TC ethernet or wireless.. tell us which though.. wireless will always be slower than ethernet.
If you have issues still with the hard disk it might need some work.. older models the disk might need to be erased .. please open any time machine backup and run a verify.
A5
http://pondini.org/TM/Troubleshooting.html
Other Questions:
*Can I use my Time Capsule for other things than only Time Machine (backup)?
Yes, but the TC is designed primarily for Time Machine.. if you store files, there is no method in the TC to back up those files.. do not make them the only store.
*Can I divide it in parts? (Backup, User)
You cannot partition a TC .. not without removing the disk. You can create a disk image.
Q3 http://pondini.org/TM/Time_Capsule.html
*Can I backup multiple devices on it? (Macbook Pro, iMac, Macbook Air etc.)
You can use multiple devices with TM. Be aware you need lots of free space for this to be successful. So you need to add up the total you want to backup on each computer.. and at least double it.

Can anyone recommend an external storage device to supplement my mac book air? I already have a time capsule but want the new device to replicate the data on that so ideally would like a device that i can connect to the time capsule through a cable.

Can anyone recommend an external storage device to supplement my mac book air? I already have a time capsule but want the new device to replicate the data on that so ideally would like a device that i can connect to the time capsule through a cable.

Hi CJR
I'm not sure how Time Capsule can be replicated onto your external drive but there is a USB port on the back of TC that can be hooked up to any recent external drive.
Another thing to think about , besides a Time Capsule failure, is the theft of your Time Capsule, so it might be a good idea to consider separating any redundant back-up from your Time Capsule or both my be stolen.
TC will back up until full and then begin deleting the oldest back-ups. Mine is a 2TB Time capsule.
My back-up plan is as follows:
1. Macbook Air back-up on Time Capsule though Time Machine backs up everything - I think it's about every 30 min or so.
2. Contacts, reminders, appointments, notes, email are backed up through iCloud.
3. iTunes and non-itunes purchased music is on iMatch (and no need to back-up) and any non-iTunes music is backed up on an HP external drive (in case Time Capsule dies)
4. Photos are on my MacBook Air and are backed up on my HP external drive.
5. Office documents (Excel, Powerpoint, Access etc) are stored in a Skydrive app (like iCloud) and Skydrive syncs these docuemnts with the MS cloud and my old PC and does not alter their native format like storing in iCloud would do.
Cheers

Hi. My air port is connected and wifi is working but i cannot connect to the time capsule to access any files stored there

Hi. My air port is connected and wifi is working but i cannot connect to the time capsule to access any files stored there

Hi. My air port is connected and wifi is working but i cannot connect to the time capsule to access any files stored there

How do I monitor clients connections on the time capsule?

How do I monitor Wifi connections to the Time Capsule (client mac address, IP, time, etc.)?

There is very little information displayed about clients in Mountain Lion.
Open Macintosh HD > Applications > Utilities > AirPort Utility
Click on the Time Caspule icon
Look for Wireless Clients
Click on the ID number or Name to see more information

I want to connect an Airport Express via WiFi to my internet connection and then connect its LAN port to the WAN port of a Time Capsule. Will then any device connected to the time capsule wirelessly be also connected to the internet?

Background is I can't hook up my time capsule directly to my internet connection via network cable. I tried to extend the network via Wifi, but that did not work. At the moment I have two wireless networks, one with internet connection and another one with my time capsule. So to use time machine I have to change my network all the time.
Can I buy an Airport Express, use is as a client to my internet connection wifi and provide that connection via network cable to my time capsule and all it's wifi clients?

The AirPort Express will connect to your existing wireless network if the network is using WPA2 Personal or WPA/WPA2 Personal wireless security settings.
So, it can join the network as a client and then provide an Ethernet signal to your Time Capsule.
Be sure to configure the Time Capsule to operate in Bridge Mode so that it will be operating on the same network.

As a Verizon FIOS client, can we just use Ethernet cable to connect to time capsule, or do we need their router to connect to the time capsule?

As a Verizon FIOS client, can we just use Ethernet cable to connect to time capsule or do we need the Verizon router to connect to time capsule?

The Time Capsule is indeed a wireless router with simultaneous dual band capability...and a hard drive for backup purposes. You can use that to your advantage if you configure the Time Capsule as I suggested in Bridge Mode.
The Time Capsule will provide a 802.11n 5 GHz band and a 802.11n/g/b compatible 2.4 GHz band to allow virtually any device to connect to the network.
I suppose that you could also use the "g" wireless network provided by the Verizon router as a "guest" network or something similar if you really do need another wireless network.
It might be possible to configure the Time Capsule as the main router on the network....that's a question for Verizon. But even if you might be able to do this, I'm sure it is not supported by Verizon, so you would be on your own in the event of any Internet connection difficulties on your service.
And, since the Time Capsule does not have a built in modem....you would still need to add a separate modem to the installation anyway.
That's why my suggestion is to use the Verizon device as the "modem" and let the Time Capsule provide the dual band wireless network and of course, handle the Time Machine backups.

Can I perform a Time Machine backup to a USB drive connected to the Time Capsule 3TB

I would like to perform Time Machine backups to a portable USB drive, to use as an off-site backup copy. However, when I plug the drive into the Time Capsule (3TB) it isn't seen by Time Machine from any of the computers on my network. What do I need to do to make this work?

I'm not sure about whether Time Machine can include a drive that is a month out of date in a normal rotation.
This won't be a "normal" rotation. Assuming that you have already configured Time Machine on each Mac to back up to the USB drive, when you connect the drive to the Time Capsule, you will need to manually click Backup Now on a Mac to get the backup started. Then, do the same with other Macs that you want to back up.
You could wait and see if Time Machine will start to back up on its own, but the wait would be unpredictable as far as time was concerned.
Time Machine will also spend a good deal more time in the "Preparing" stage since it will have to look a month of history on the Mac since the last backup.
It is set up and recognized in the Airport utility, and mounts normally. I can see the files using finder, but I can't get Time Machine to recognize that it is there and available for backups.
So, if you open System Preferences on a Mac,
Then, open Time Machine
Click Add or Remove Disk
The USB drive doe not appear as a potential destination?
Have you restarted both the Mac and the Time Capsule?
Any recent changes to the Mac.....like installing a new operating system?

Time Machine keeps asking for password to connect to the Time Capsule server

I just got my MPB back from having the logic board replaced.
Nothing was changed on my Mac OS 10.6.8, except that when my MPB went kaput I used a Windows OS PC and loaded the Air port Utility and did do a firmware upgrade to 7.6.1 for the Time Capsule(TC)
Now that I am trying to do a backup of my MPB I keep getting a message asking me to enter the password for the (TC) server so that Time Machine(TM) can connect to it. I typed in the disk password and the weird thing is that the disk icon flashed quickly showing the TM clock icon and the immediately went to the 3 people holding hands icon. When I waited or forced the backup it would come up with an error stating that my user name and password are incorrect. The other weird thing is when I put in a wrong password it starts "connecting..." but then hangs causing Sys Prefs to stop responding. I either have to cancel the connection or force quit Sys Prefs.
Steps already taken:
- Deleted all the Keychain passwords for the TC
- Reset the TC both by using the menu option and push button power cycle
- I have tried using the "Time Capsule password" option for file sharing
It does the same thing with other external drives connected via the USB on the TC. However, that same external drive connected directly to the computer USB port works just fine and the icon stayed as the TM clock icon.
It just does not want to the connect to the TC drives!
I have read about the firmware being the problem, but how do I revert to the previous FW version for the TC?
This is going to be stupid not being able to use the TC drive to do the backups, but for the meantime I am using the external drive connected via USB 2.slow!
Thanks in advance!

Ok. I got it to work, sort of....
As I mentioned before I tried the "disk password" and the "Time capsule Password" options to see if I can start the back up again or start a new backup. Neither worked. So I tried the firmware down grade, but like you said that did not work. I then decided to try the "Account password" option and I have never used this option before becasue it states that if there is data on the drive it would not be acessable after creating an account. Since I wiped out the disk that was nno problem. When I created the new account and choose the drive it asked for the user name and password. I entered the info for the new account I just created(FYI this has nothing to do with your login username and password), bingo! It worked!
Now I have two partitions on the TC disk. The old one and now the new account. I am guessing this is to be used if I have multiple computers, which I don't.
I any case, I am going to wipe out everything again and try again to do a backup the way I had it before.

Can my Mac connect to the Time Capsule automatically?

Hi
I would like to know if my Mac is able to connect to the Airport Time Capsule automatically when I do a back up or set a timed backup.
Thanks

As long as the TC is correctly setup as part of the network the connection should not be required as a special event.. it should be connected all the time.

My Mac can access internet through my time capsule but can't find TC so I can set up time machine

I have an iMac and a MacBook.
I can access the internet with both Macs using my time capsule.
I can access the Time Capsule with my iMac and use it with Time Machine for backups.
I can't use my Time Capsule for Time Machine backup since my MacBook can't identify Time Capsule as a drive for this purpose.
Any suggestions on what I should do to have my MacBook recognize my Time Capsule for Time Machine use?
thanks

So the TC does not show up as an available drive at all in the MBP.. what weird things happen??
Use finder, go, go to server, and use AFP://ipoftimecapsule. (that being the IP address of the Time Capsule)
In router mode and at default it is 10.0.1.1 but check.
If it doesn't work tell us the IP of the TC .. and how it is setup, router or bridge.
IP of the mac that works, and IP of the MBP that doesn't work.
I am assuming you have done the more basic stuff.
Pondini might help you.
http://pondini.org/TM/Time_Capsule.html

My internet is only connecting when the time capsule is performing a backup how can I fix this? I use the wireless for my computer and not connecting is frustrating.

The airport time capsule 2TB is only connecting to the web when performing a backup, it just started doing this how do I fix it?

That is a weird one.. never heard of it drop out except doing backups.
Reset the TC to factory settings.
The Factory Reset universal
Unplug your TC/AE. Hold in reset. and power the TC/AE back on.. all without releasing reset and keep holding in for about 10sec. The time is not important.. it is the front LED rapid flashing that indicates you are in factory mode.
Release reset.
If it doesn’t flash rapidly you have released reset at some point and try again.
Be Gentle! Feel the switch click on. It has a positive feel.. add no more pressure after that.
TC/AE will reboot after a couple of minutes with default factory settings and will wipe out previous configurations.
No files are deleted on the hard disk.. No reset of the TC deletes files.. to do that you use erase from the airport utility.
Redo the setup with all short names no spaces and pure alphanumeric.
It should then work fine.. but I need more info if you still have problems.
What modem? Is it a router?
How is the TC connected?
Is the computer running Mavericks?

Why does my Windows PC always say Incorrect Password when I Try to Connect to the Time Capsule storage by Airport for Windows?

I just installed AirPort on My Windows PC.
Now I wont to Connect to the hard drive of Time Capsule to share Data with my MacBook.
Air Port always says "wrong password".
I even tryed to change the password, restart the PC, restart Time Capsule ...
Nothing happans.
The Ethernet connection, Internet connection and printer connection works great, but not the Hard drive!!!
Can anyone help me???

Sorry I went off to dream land and Apple decided to glitch their server so the edit failed. I am answering different posts with different problems and went off about networking. Blame it on age.
You can ignore most of the post above.
But I do still want you to connect direct to the TC without any other connections.
Reset it to factory by holding in the reset and then powering on.. keep holding in reset until the led flashes rapidly. This is a total wipe of settings.
I do want you to use airport utility to access the TC.. to erase the disk, and restart as a fresh new TC.
Do not password it.. do not change anything from defaults except to turn on Guest network give it read and write permissions.. And to set the correct workgroup.. update the TC. .
Then try to access the TC . if it asks for a password it is public. username can be anything but either current username on the pc or admin.
BTW make sure you are logging into windows.. just booting straight to desktop ruins the security permissions and loads of things do not work. You must log into windows.. and then log into the TC.
If it doesn't work as I said try linux os or reinstall windows.. that is necessary every couple of years anyway.. it will work.. you have a permissions issue or networking issue.. these can be cleared.

My PC won't connect to the internet through the Time Capsule

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