My phone (5C) is stuck in the restore mode which is preventing a backup which is preventing installation of IOS 8.1. Need help.
My phone (5C) is stuck in the restore mode which is preventing a backup which is preventing installation of IOS 8.1. Need help.
Hi Petesmith643,
Welcome to the Apple Support Communities!
It sounds like your device is in recovery mode. I understand you would like to back it up before updating to iOS 8.1 but cannot because you are in recovery mode. I would first suggest restarting your device to exit recovery mode.
If you can't update or restore your iPhone, iPad, or iPod touch
If you put your device into recovery mode by mistake, restart it. Or you can wait 15 minutes and your device will exit recovery mode by itself.
Cheers,
Joe
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