My phone appears to be stuck during the software update

the message in iTunes says to allow access please respond on your iphone.  On the phone there is the apple logo and the bar underneath it that is almost complete.  Is my phone stuck or still updating??

It is most likely still updating.
Give it some time.

Similar Messages

  • HT202157 what do i do if apple tv is frozen during the software update?

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      connect to a computer by usb and require the firmware of the appletv

  • HT4972 how to save the app during the software update..??

    i would like to update my iphone, i just wanna to know how to save the apps during the sowtware updates.

    i would like to update my iphone, i just wanna to know how to save the apps during the sowtware updates.

  • How to restore my phone when it gets stuck during the restoring process?

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    I have got my Iphone 3gs for just over one year. It was completely fine until yesteray. Out of nowhere it just crashed yesterday and has gone into recovery mode ( kept asking me to plug into Itune) . When I tried to restore it using Itube, it got stuck at the stage where it says 'restoring firmware'. I don't know what else I can do? Please help.

  • Stuck with the software update process (to the 8.1.3) and didn't find any help on the Support section, what can I do?

    Dear Community
    For the second time I tried upgrading my iPhone 5S to the latest software, the iOS 8.1.3, but as I expected, it failed. The process stops and my phone gets stuck on the same "software upgrade screen" without proceeding. The first time this happened I had to contact the iDoctor/Apple Support to get some help. However I was told there was nothing they could do, so, as my phone was still in warranty, they gave me a new one. I tried reseting,'backuping', restoring and syncing, but none of that helped. I look forward to hearing from you and I hope you can help, because I am still with a non-working cellphone. Thank you,
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    If this is the second iPhone that does that, visit an Authorized Apple Service Provider or Apple Store instead of contacting Apple Support over the phone. They can update the phone for you, just to make sure that your backup data or iTunes on your computer has nothing to do with that.
    You can find Authorized Apple Service Providers or the next Apple Store by using this link:
    iPhone - Contact Support - Apple Support

  • I powered off my iphone during the software update, and now it keeps turning on and off, what to do?

    I was in the middle of updating my Iphone 4 to the new IOS 6 software. It was about 3/4 done but I needed to use my phone to make a phonecall. To stop it from loading the software, I powered it off. Now it won't turn all the way on. It will show the apple loading then it will blank off, and keep repeating.
    I dont know what to do, help!

    Same thing happened here ~ tech guy at a local authorized Apple repair store said it had something to do with improper backup from which the restore would be made. Still have a phone that asks to be connected to Itunes but won't do anything else . . . frustrated.

  • During the software update the system has stop since 14 hours ???

    I recently bought a Mac Pro with 16GB and 512Gb Flash Memory ,as i retutn home and try to up date the software the system has stop since 14 hours.
    I'm new to the Mac word and i would like to Know if it is normal that any Software update takes so Long time.
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    It's something wrong, you'd better stop software update and restart update again.

  • IOS 5.1 update bricked my wife's iPhone 4S.  Updated my iPhone 4 first without incident, but when I went to update her phone, the update wiped her phone clean and is stuck in the restore/update mode. Her phone is now useless.  Updated to latest itunes.

    iOS 5.1 also bricked her iPod Touch, despite my having no problem updating mine.

    I thought that I had bricked my phone as well when I upgraded my iPhone 4s to iOS 5.1 but I just fixed it last night after 3 hours of trying everything. My phone was stuck in recovery mode and had the icon telling me to plug it into iTunes, but iTunes didn't recognize my phone at all. I tried everything from uninstalling and reinstalling iTunes, but still nothing worked. I tried changing the USB port that I plugged my iPhone into and THAT is what worked. I have no idea why, but my computer finally recognized my phone, but had to be restored. Luckily I had a very recent backup so restoring it wasn't so painful.
    Try changing the USB port where you plug in your phone on your computer; hopefully that works for you!

  • My appleTV restore does not work. When I connect it to i-Tunes and start the restore process, it always errors out during the software update/install/verification process.

    Has anyone else experienced this?

    Ok. Have you tried a different micro usb cable? If possible try another computer. Or take the unit to Apple. It could be a hardware issue and you can see about a replacement.

  • Itunes has frozen during the ios update

    my phone and itunes has frozen during the ios update.  how do i resolve this?

    Hello LAUANS01,
    After reviewing your post, I have located an article that can help in this situation. It contains a number of troubleshooting steps and helpful advice concerning device issues:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Thank you for contributing to Apple Support Communities.
    Cheers,
    BobbyD

  • I have a dumb phone I am trying to update my operating system but don't have the software update under general setting. I've tried to do this on line but nothing! Help

    I have a dumb phone not a smart phone. It doesn't have the software update under general setting. I tried to upgrade online but nothing! Currently, I cannot get many apps because I need the upgrade. Help

    That's because you don't have iOS 5 or higher. See the following:
    Connect the phone to your computer. Open iTunes. Select your phone from the sidebar under Devices. Click on the Summary tab in the main window. Click on the Update button.

  • HT201413 i tryed to restore my phone but it turns of during the process and an error happens so what should i do

    i tryed to restore my phone but it turn off during the process and an error happens so should i do ?

    Hello there, VladlsSwag.
    The following Knowledge Base article provides some steps for troubleshooting your issue:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/ts2802
    Particularly:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 30 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    My issue is still not resolved. What do I do next?
    Contact Apple Support.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • HT4623 My Iphone 4s just stopped during the latest update and now the screen show the Apple icon and an white bar beneath.  I can no longer get anything to work on the phone!!  Where to from here??

    My Iphone 4s just stopped during the latest update and now the screen show the Apple icon and an white bar beneath.  I can no longer get anything to work on the phone!!  Where to from here??

    You can not merge accounts.
    Apps are tied to the Apple ID used to download them, you can not transfer them.

  • In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement.  Any suggestions?

    In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement.  Any suggestions?

    In trying to update my iPhone 3Gs from v. 3.13, it apparently downloaded the upgrade, but got stuck during the backup. It backed up for over an hour, and now the green bar in the Backup window is now colorless and is showing no movement.  Any suggestions?

  • My phone lagged while trying to download the new update. It is now stuck on the loading screen that is black with the white apple. How do I fix this?

    My phone lagged while trying to download the new update. It is now stuck on the loading screen that is black with the white apple. How do I fix this?

    Reset the device by pressing and holding the home and power buttons for about 15-20 seconds.

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