My phone as working fine until suddenly 90% of my music, most purchased, skipped over in shuffle. i then looked again and it had a little red circle next to the song and it wont play. It works fine on my iTunes on my laptop but not on my iPhone 4

My phone as working fine until suddenly 90% of my music, most purchased, skipped over in shuffle. i then looked again and it had a little red circle next to the song and it wont play. It works fine on my iTunes on my laptop but not on my iPhone 4

Reset the PRAM
Reinstall the operating system from the dvd (you will not loose your data)

Similar Messages

  • The music on my iPhone 4 with the new ios7 is not working. There are red  dots next to the selections and I can  not here any music when I touch the  spots. I just downloaded the iOS 7. What went wrong?  Everything else seems to be fine

    The music on my iPhone 4 is not working. There are red dots next to the selections and no sound occurs when they are touched.

    Can you play those songs in iTunes on your computer?
    Make sure they are all part of your iTunes library before you sync and that they were bought with the same AppleID you use on your phone.

  • HT1386 I synced (updated) my iphone to itunes and some songs were deleted from my iphone playlist on my phone.  On the computer, a circle is next to the song and the title faded out.  What the heck is that all about and how do I get my songs back onto my

    I synced (updated) my iphone to itunes and some songs were deleted from my iphone playlist on my phone.  On the computer, a circle is next to the song and the title faded out.  What the heck is that all about and how do I get my songs back onto my phone playlist?  Never happened before.  My software is up to date?

    http://support.apple.com/kb/HT2519

  • Got an (unlocked) iphone 4s from US and tried activating in India but it throws an error saying 'unable to activate bcos the activation server cannot be reached' ..I tried connecting to itunes through my laptop but it does not detect my iphone..pls help

    Got an (unlocked) iphone 4s from US and tried activating in India but it throws an error saying 'unable to activate bcos the activation server cannot be reached' ..I tried connecting to itunes through my laptop but it does not detect my iphone..pls help

    mithaani wrote:
    Got an (unlocked) iphone 4s from US
    As kb1951 states, unless this phone was purchased directly from Apple, it is not officially unlocked. In the US, only Apple sells officially unlocked iPhones. The message you got generally means your phone was hacked to unlock it...jailbroken...Apple's servers have detected such & are preventing your phone from activating...there's nothing wrong with the activation servers.
    You'll need a sim card from the carrier your phone is locked to in order to activate it. If you don't know what carrier, you'll have to call AppleCare in the US to determine this info. Be aware, US carriers will not authorize official unlocking unless you are a customer that used the phone on their network. Thus, there is most likely no way for you to get this phone officially unlocked.
    Good luck.

  • I recently bought an Airport extreme, while I was living in Japan, and had a fiber optic modem. The Airport connected fine and I had wi-fi I moved back to the US, and when I got my docsis(?) modem from COX, it  wont work with my airport extreme help!

    Basically had APxtreme working with fiber optic in Japan, got to the states with Docsis(cisco) modem and my APxtreme doesnt work now. Tried forever, and it just didnt work, I had a yellow light for internet on airport utility with a green light for the APxtreme? Still nothing workey....

    Anytime you change networking hardware, it is always a good idea to perform a complete power recycle of your networking components.
    I would recommend that you do the following as a minimum:
    Power-down the modem, AirPort base station, and computer(s).
    Disconnect the AirPort base station from the Internet broadband modem.
    While all of the devices are powered-down, perform a "factory default" reset on the base station. This will get it back to its "out-of-the-box" configuration and make setting it up much easier, especially if you use the "Assist me" process within the AirPort Utility. (ref: Resetting an AirPort Base Station or Time Capsule)
    After the base station resets, go ahead and power it back down.
    Reconnect the AirPort base station to the Internet broadband modem. For the Extreme and Time Capsule, be sure to connect the cable to the base station's WAN (circle-of-dots) port.
    Power-up the modem; wait at least 10-15 minutes to allow it adequate time to initialize.
    Power-up the AirPort base station; wait at least 5-10 minutes. Note: The AirPort's status light may continue to flash amber after it has intialized. That is because, there may be some additional configuration items necessary, like setting up wireless security, before the overall setup is completed to get a green status.
    Power-up your computer(s).
    In this basic configuration, the AirPort base station will broadcast an unsecured wireless network with a Network Name (SSID) of Apple Network NNNNNN. Network clients, connected to the base station either by wire or wireless, should now be able to access the Internet through the ISP's modem. Once Internet connectivity has been verified, you can use the AirPort Utility to configure the base station for wireless security and any other desired options. Please post back your results.

  • TS1646 My credit card works on iTunes on my PC but not on my iPhone 5 iTunes/App Store account. Any ideas why?

    I am using the same credit card, and when I download an app on my PC in iTunes it loads fine, but using the same card on my iPhone 5 it declines any purchases. I have checked the card, re-entered it and checked the billing zip code. Any ideas why this is happening?

    Hi nezniezken!
    First of all, Explicit tags will only appear if your music or song is downloaded via itunes on ur idevice or itunes app.
    For example, your friend downloaded a song from itunes with an explicit content and you get or copied it to transfer to your idevice also... itunes application (pc or mac) will read it as an explicit one, but in your idevice it will not, unless you log in the apple id email account your friend used to download or buy the song to your idevice and download the purchased song. in that case u'll get the explicit tag
    Using metadata, mp3tags, or any softwares that adds "explicit tag" will only be read by Itunes app. but not on your idevice.
    Ways to check if you have a purchased music or song from itunes.
    1. All music from Itunes are M4a or AAC file.
    2. There should be a "Purchased By" and "Purchased Date" including the "Email (apple id account) and name" used for downloading the said song or music.
    (Right click the song from your library, Click Get Info and you should see it.)
    *If you have a friend telling he/she has a song bought from itunes and it is an explicit one, you will know the truth. If it has Explicit tag on his/her idevice then its bought from itunes, but if not.... he/she is lying.
    *If your friend bought a song from itunes and you tried to copied it (an explicit song for example) you will also see the "PURCHASED BY" PURCHASED DATE" "EMAIL AND NAME" etc. but u will not see the Explicit tag once you put it in your idevice, but itunes app will read it as an explicit one,
    There are many sites that are doing piracy, meaning... they are buying the song/album from itunes then upload it over the internet so other people may download it.
    I hope i helped you nezniezken!
    -EveShanelle

  • Wi-fi at home: it works with my laptop, but not with my iphone

    Hey guys. I just got an iphone and i cannot connect to my wi-fi network, but i can with my laptop (it's an hp). Does anyone know anything that i can do to connect? It is password protected, but i entered the password with iphone. Also, when I turn the iphone on after sleep mode, it picks up the network signal, but when i try to go onto the internet or itunes it does not work. Thanks a lot guys!

    I had the exact same problem, your wireless router has a firewall set up not allowing you to access the wi-fi. You need to go to your firewall security setup and you will see your firewall encryption, that's the password your iPhone wants. If the letters are seperated by comma's, do not enter them. For example, I have 128bit encryption, which has 13 sets of letters/numbers seperated by commas, without commas I have a total of 26. Enter that as shown and you should be able to use your wifi at home.

  • HT201269 I just rebooted my computer. I put itunes back on my computer.  some of the music has a ! next to the song and it won't play. how do I get the music back?

    I just rebooted my computer.  I put itunes back on my computer
    Now some of the songs have a ! next to them and they won't play
    I would appreciate any suggestions.

    First try:
    iTunes: Finding lost media and downloads
    Next
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    For other music y will have to get them like you did before

  • I had a little side panel that has the controls and stuff but when i updated a game it went away and i dont remember how to get it please help!

    i had a side panel but when i updated a game it disappered and i want it back but dont remember how i got it the first time

    it was dream zoo and it wasnt in the app i set it from the settings menu and then i went to the app it asked if i wanted to update and my panel disappeared i set it from an option that had a turtle on one end and a bunny on he other with the bar thing like in the volume menu for settings

  • HT203167 Hi I just bought some songs on itunes and for some reason they did comee over to recently purcased  but the have  a ! next to the song and its faded out and I cant bring it in to my groups i have

    I just bought songs on itunes and they came over but some with a ! and fadeed out .I was not able to put them in to my differt tabs i have. What is it doing and will the come over soon or do I have to do something?

    No, something is wrong.
    Login (in iTunes) to your account, in the pref's is a button to "report problem"
    Use it and tell them.
    They'll let you download again.
    Scott

  • I have a iPhone 4S and a Cannon Printer with AirPrint. I have the printer and the iPhone both on the same network, however I still can't locate the printer on the phone. Works just fine with the laptop on the same network. Any suggestions?

    I have a iPhone 4S and a Cannon Printer with AirPrint. I have the printer and the iPhone both on the same network, however I still can't locate the printer on the phone. Works just fine with the laptop on the same network. Any suggestions?

    ok no problem! all i did was 1) set up the mobile hotspot on my phone. 2)  turn it and wifi on on the phone. 3)  connect the laptop/desktop to the hotspot network. 4) insert setup disk for the printer and begin setup. 5) complete the setup "using a usb cord to temporarilly connect the computer and printer" 6) unplug usb cable and finish set up on the laptop/desktop. 7) give it a few minutes to show up on the AirPrint menu on the phone. 8) that should be it. I unplugged the printer and plugged it back in, made sure the laptop was totally turned off AND disconnected from the network, and did everything I could to try and make it not work. The printer I have is a Canon MG3122, it doesn't have a fancy screen or even a way to input a password or anything like that, so it just strores a default network that it will connect to. in order to change networks i would have to complete setup multiple times. Since I only plan to use it with AirPrint for my mobile business....the one network is just fine! Hope this helps!

  • I have MAC OSX 10.5.8 and need to install adobe illustrator. I checked the compatibility and found that CS5 will work.Can any one help where i can find it. The trail version is fine with me.

    I have MAC OSX 10.5.8 and need to install adobe illustrator. I checked the compatibility and found that CS5 will work.Can any one help where i can find it. The trail version is fine with me as i just have to use it for couple of days till i get my mac book back from service. Can any one help me on this.

    You are welcome, ameronweb.
    To elaborate a bit, you may come across offers of a new/unopened/unregistered version, which is the simplest case (you would need a guarantee). Other cases require much detailed information (and a guarantee).
    If upgrading to 10.6.8 or higher is an option, you could use CS6.

  • What is wrong with the MLB and NHL applications?  ( I have a Roku2 in the house and they work fine there so it is not the providers.)

    Yesterday, both the MLB and NHL apps stopped working.  The NHL app loads and then does nothing.  The MLB app tells me "Error loading xml."  Both had been working fine until 4-8-15.

    Hi Bob_001,
    Thanks for using Apple Support Communities. Based on what you stated, it sounds like a few apps on the Apple TV are not responding. I would recommend that you read these articles, they may be helpful in troubleshooting your issue.
    Restore your Apple TV (2nd and 3rd generation) - Apple Support
    How to restart your Apple TV - Apple Support
    Cheers,
    Mario

  • HT4528 I recently got the iPhone 5s and I transferred all of my music, pictures, etc. over from my iPhone 5. My music was playing fine the day I got it (2 days ago) and now my music skips, stops in the middle of the songs, or just stops playing and exits.

    I recently got the iPhone 5s and I transferred all of my music, pictures, etc. over from my iPhone 5. My music was playing fine the day I got it (2 days ago) and now my music skips, stops in the middle of the songs, or just stops playing and exits. It was just working and now it wont. What is wrong? What can I do?

    Not sure if this will help but a reset is the first thing to try. To reset your device. Press and hold the Home and Sleep buttons simultaneously until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

  • 3rd gen iPod Nano will not sync with latest version of iTunes. It passes the connectivity test but not the sync test under diagnostics.  Worked fine on old Windows 7 laptop but not new one.  From Control Panel it shows up as an Apple iPod USB Device...

    3rd gen iPod Nano will not sync with latest version of iTunes on new laptop. It passes the connectivity test but not the sync test under diagnostics.  Worked fine on old Windows 7 laptop but not new one.  From Control Panel it shows up as an Apple iPod USB Device...

    Never mind, I think. I think I figured it out. There was 1 song (out of > 900!) that somehow had been purchased with the other ID - I have no idea how. Once I deleted that song, it stopped asking.
    There may be something with the newest iTunes version too. I didn't think in older versions that the "On this iPod" list of songs was greyed out. But at least it syncs ok.

Maybe you are looking for