My phone blacked out, re-set it and now says my sim card is not installed! Help!
What do I do if my phone blacked out, then re-set it, but now says my sim card is not installed!
Honestly it sounds like you purchased a no-contract phone and not an unlocked phone.
Without the receipt it is impossible to say what was really purchased. Contact Apple to get a copy of the receipt. If you did infact purchase an unlocked iPhone, then they will resolve it.
What model iPhone do you actually have? Paying $700 for and iPhone 4 would have meant it was purchased approximately 2yrs ago. Also, there is no 35gb model.
If it is the iPhone 5, the unlocked version was not available at launch but rather released (online only) on November 30th. Later it was available in store.
Similar Messages
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My iPhone just said "SIM failure" and now says Invalid SIM in the upper corner. What's this all about? Any ideas on how to resolve this.
Looks like the Sim card had a catastrophic failure. Burnout, short somethng like that.
You can try to take out the tray and reseat the sim card inside and see if that gets it back.
Also try resetting the phone at least once by holding down the home and power buttons until the Apple Logo shows up.
If none of this works you'll have to contact your cell carrier to get a new sim card, as it probably fried and is no longer functional. -
I am sure apple must be working on a patch or an io7 update. I keep on getting this msg while calling and phone does not receive any incoming calls when it displays a msg saying "SIM card is not installed". I would appreciate if apple try to resolve this software problem asap. Thanks
Hi apple954!
I have an article for you that can help you troubleshoot SIM issues with your iPhone:
iPhone: Troubleshooting No SIM
http://support.apple.com/kb/ts4148
Take care, and thanks for visiting the Apple Support Communities.
Cheers,
Braden -
I have restored the settings on my iphone and now after entering the pin on my sim card it wants me to connect it to iTunes but when i try it just says my sim card is not supported... what can i do now? It worked fine before...
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
I cannot configure my phone after just updating to ios 5, it says 'your iphone could not be activated because the activation server cannot be reached' i also cannot connect to itunes on my computer,it says 'your sim card is not supported' what can i do?
natalieduffy wrote:
it says 'your iphone could not be activated because the activation server cannot be reached'
Typically this indicates a device that has been hacked to be unlocked or jailbroken.
If that is the case, no support can be provided here. -
I have a factory unlock iphone 5 with the lasted version. Since yesterday my sim card stopped working and now says `No Sim`, was working fine and stopped working now, other sim works but just not mine. ¿What can be happening?
I thought that, but I put the sim card in another device that is not Apple and works. Definitely the sim card work, but no longer in my iPhone 5 or maybe in any other Apple device, i dont know why!! But i gonna get a replacement to see what happen
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I tunes is saying my sim card is not supported what can i do to sort it out
i tunes is saying my sim card is not supported what can i do to sort it out
Where exactly did you get the phone? That message indicates that the phone is carrier locked to a carrier other than the one you are trying to use. Note that if the phone is locked to (for example) Orange in the UK, then you can NOT use it on Orange in France. They are not the same carrier, even though they have the same parent.
It's possible that the SIM you have is defective, but I would normally expect to see a different message if that were the case. -
My phone started up this AM with a message my SIM card is not being detected. I took it out and put it back and still have this message. The phone has gone into a cycle of rebooting looking for the card that is there.....so there is an issue. What next? Phone is only 7 months old. Do I go back to the SAMS Club where I got it and see if they can address it or do I go the VW store locally? Help?
Try pulling the battery for 30 seconds then reboot the phone. If that doesn't work go to the verizion store and see if a new sim card will work. Then there is always the factory reset, which the store might have you do if the new sim card doesn't work.
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My iphone was recently restored and Im trying to switch from my old phone to the iphone 3GS, but when I put my sims card in the iphone and it connects with itunes. It says there isnt a sims card in the phone and it says for me to unplug the iphone and put a sims card in it. HELP!
No. There is no way around this. Without the credentials used to lock it, you can't use it at all. Return it to the person you got it from and get your money back. Failing that, turn it over to the police. There is a high likelyhood that it's stolen.
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I just received my Iphone 4S back from Apple. Sent in for repair due to unable to connect to WIF box was shadded gray. They sent me a replacement phone and when I turned it on it says to insert the SIM card? Very confused as I thought Iphones did not need a SIM card.
Hi
Don't understand your confusion as all mobile phones require a SIM. You would have installed it yourself the first time you got the phone from your carrier or they may have helpfully put it in for you and you did not pay attention at the time. A trip to your carrier may help as they may issue you with another SIM card?
Did you leave the SIM card in the phone when you took it in for repair? If so then the store that did the repair should have transferred it for you? Get back to them and ask them the question.
Have you used the SIM slot tool (looks like a paper clip and is in the box the phone originally came in) to check if the SIM is still there? Maybe it just needs re-inserting?
Just a few things you could try?
HTH? -
i update my iphone 4 to the new version now i can set it up becos my sim does not support is there a way to go about it i need help and advise
The Gevey SIM is illegal in every country on the planet.
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I plugged my phone in my computer to download my pictures once it finished downloading I unpluged my phone and it went black and now won't turn back on. Please help me!!
Reset, hold both home and power buttons for about 10 seconds until the iPhone begins to start.
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In new iPad 4g, when sim card is not inserted, I can not find the enable 4g tap in the setting-cellular data tap, can some one please tell me if this is normal and if so, then when it appears, thanks
If the SIM is out of your phone, find my phone needs a data connection, so could use wifi - IF in range of a wifi and one that it can join (ie. a known network or one that is wholly open so no login required). Your phone could also simple be turned off, so not findable, or it may have been restored (plugged into iTunes and restored as new) again, making it permanently unfindable. Honestly, for someone stealing an iPhone, this is likely the first thing they do - restore as new and it is theirs forever.
Find my iPhone is tied to the users iCloud account - the find function is part of the iCloud account's services and it communicates with the iCloud servers over a data connection - either wifi or 3G.
Have you set up your iCloud account on your replacement phone, and is it working properly on that phone? -
started the newest update for my phone but when it started installing it to the phone, a error message showed up and now my phone is stuck in recovery mode and itunes wont recognize it. what do i do?
Any numbers or other details on the mesages given?
Did you try to connect in recovery mode again? iOS: Unable to update or restore
In case your network connection timed out, check your security software settings: iTunes for Windows: Troubleshooting security software issues -
Hi
I dropped my phone, now it doesn't work says no sim card. Nothing fell out, but how do I pull the sim card out, and put it back in?See Here for Sim Card
http://support.apple.com/kb/HT2309
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