My phone completely stopped working and will not turn back on

My iPhone 5S turned off (on its own) and will not turn back on.  It is fully charged.

Try this: What to do if your iPhone or iPad will not turn on

Similar Messages

  • My new iPhone randomly just stopped working and will not turn on what should i do?

    My new iPhone randomly just stopped working and will not turn on what should i do?

    thanks paul, i just had a similar problem, had to hold it for 30 seconds and the apple sign has come up, my phone was vibrating for over two hours completly unresponsive, now my lap top seems to be comunicating too, oh hello, its back on again...thank you!!!!

  • HT1222 I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing

    I started the lastest iPhone 5s software update then my phone just shut down and will not turn back on. I've tried the home button, the button plus the top right button together for 20 sec, plug it in and nothing

    Plug your device into the original charger & block in a wall outlet and leave it alone for a couple of hours. Then, while it is still plugged in, restart it by holding down the home button and the power button for 10-15 seconds until you see the Apple, then let go.

  • My phone just shut off and will not turn back on but I do not want to loose all my stuff...please help!!

    Please help - my phone shut down a few hours ago and will not turn back on....I am scared to reset (home and power button) because I do not want to loose any of my info, pictures, contacts, etc

    first thing to do is plug it in and let it sit for a little while.  if the battery was drained and you plug it in it will need to charge up a little bit before it will turn on.

  • My lock button on top of my iphone 4 is completely stuck down. Also, my iphone completely shut off and will not turn back on and is nonresponsive to a charger. Is there a way I can revive it? Is there a way I can get my pictures and videos off of it?

    Please help me!!! The lock button on top of my Iphone 4 is pushed down completely and is stuck! And then yesterday I looked down and my iphone was completely black. It would not turn on seeing as how I could not push the top button to reset it to turn back on and then also it would not respond to a charge. I was wondering if anyone could suggest anything at all in how to turn it back on and bring it back to life and if there was any way I could save my photos and such off there! Thank you!!

    SIDE NOTE!!!!!!!!!
    This phone does NOT have water damage and was working just fine until i had this problem

  • My Wi-Fi randomly stopped working and will not turn on.

    So one night, I closed all my applications and did the regular routine, "procedures" if you will. The next morning, I turned on my MacBook and the Wi-Fi said it was off, and so I turned it on, but it wouldn't turn on. The little icon would stay at the off position while the menu is stating it is on and it isn't! It also doesn't search or join other networks. I decided to take matters into my own hands and rebooted into Recovery mode, I disconnected the Ethernet (Which works perfectly fine EVEN THOUGH the Wi-Fi doesn't work) and turned my Wi-Fi on, and I was blown-away. The Wi-Fi was full strength and was working fine. I checked my Facebook and Twitter without a beep. What is the problem here? I have installed the 10.8.5 Supplemental Update and it still doesn't work.
    Please help!
    Computer description: MacBook (Late 2008 Aluminum)
    500GB HD
    OS X Mountain Lion (I think? LOL)

    Result. My wifi is back working again.
    After a number of evenings trawling through the support pages, I found a youtube clip from a chap taking his macbook apart and locating the airport adaptor and connecting cables.
    The cable in question is located in the black plastic bar below the display and is a pain to get to. Apprently the most common cause of this issue is the cable becoming dislodged through an impromptu knock. I can see how this happened to me by travelling on the London Underground everyday with my mac in my shoulder bag.
    Anyway, having seen the video, I bottled it and went to the genius bar obviously having seen the clip. I had a worst case scenario quote of £95.00, but a quote for a replacement cable and reseal being much less. I'm quite savvy but my mac is sacred and i'd rather the pros did it. Turned out to be £37.00 and my mac came back fixed and clean.... £37.00 for piece of mind is well worth it.
    Here's the youtube clip but please don't take unnecessary risks. http://www.youtube.com/watch?v=UsSIUs7jzQc
    Best of luck all.
    Al

  • My ipad mini just stopped working and will not turn on again.

    I tried holding the home and power buttons, but one of two things happen; either the white apple comes up (and shuts off) or the screen goes to the "iTunes" screen (and shuts off).  What gives?  It's charged to approximately 90% and I am right in the middle of an awesome

    Ok, it is charged enough and tries to reboot but gives up.  Try plugging it in with the wall charger and then try the reboot and see if it progresses past the logo.  If it still won't restart, take it to an Apple store genius bar for testing by the techs.

  • In Photoshop Elements 11, the editor workspace has stopped working and will not open.

    In Photoshop Elements 11, the editor workspace has stopped working and will not open.

    Operating system? and how are you opening it? From a shortcut, from the welcome screen, from the organizer, from the program/application file itself?

  • Since downloading iOS 8 on my iPad 2 it has stopped working and will not connect to iTunes

    Since downloading iOS 8 on my iPad 2 it has stopped working and will not connect to iTunes to do a restore.  I have tried to do a reset using the sleep button and home key and all I get is a white band across the screen and then it boots into the main system but it is just a series of white lines going across the screen, how can I do a restore on this?

    Hey dbwithers,
    Thanks for the question. I understand that you are experiencing issues with your iPad after attempting to update to iOS 8. To isolate these issues, let’s try placing your iPad in recovery mode and attempting a restore with iTunes:
    If you can't update or restore your iPhone, iPad, or iPod touch
    http://support.apple.com/kb/HT1808
    Thanks,
    Matt M.

  • Suddenly all of my Office-programs have stopped working and will not launch on my MacBook. Could anyone give an amateur from Norway a hint of what may cause the problem? And I can not find the installation-disc for Office...Super! :)

    Suddenly all of my Office-programs have stopped working and will not launch on my MacBook. They were all already installed when I bought the computer. Could anyone give an amateur from Norway a hint of what may cause the problem? (And I can not find the installation-disc for the Office Programs...Super!)

    Have you contacted Microsoft support - http://www.microsoft.com/mac/support ? 

  • Airplay stopped working and will not restart?

    A new airplay stopped working and will not restart - it is not recognized in the airport utility - yellow light flashing

    Thank you and yes it is an Airport Express.
    Reset router; could not locate the unit using the Airport Utility.....took back for an exchange under warranty as it was only a week old....no problems at store - exchanged for a new one

  • My one day old nano 6 has stopped working and will not restart can you help?

    my one day old nano 6 has stopped working and will not restart can you help?

    try this........ http://www.apple.com/support/ipodnano/assistant/itunes/

  • HT1438 ipod touch 3rd generation just stopped working.  will not turn on.  does come up with the apple logo, but just remains like that for 30 sec. and shuts off.  does not work whether attached to computer or not.

    My daughter's ipod touch just stopped working.  will not turn on other than showing the apple logo for 30 sec and then off.  this happens whether it's attached to the computer or not.

    Try resting it from the computer

  • My phone turned off over night and will not turn back on even when plugged in, is there anything that I can do?

    My phone turned off over night and will not turn back on even when plugged in. Is there anything that I can do?

    If you've left the phone plugged in for at least a half-hour with no results, then try holding power and home buttons simultaneously to do a soft reset (settings) only. If that doesn't work, try seeing if iTunes will recognize the device and let the computer charge the device.

  • HT1414 my phone shut off and will not turn back on whats with it?

    my phone shut off and will not turn back on

    Try resetting the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
    If that does not work, plug it into a wall outlet for about 20 minutes then try a reset.
    If it still will not turn on, take it to Apple.

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