My phone crashed yesterday...VZ Tech got my phone back on, but...

When my phone crashed it said that I was out of the country and did not have service. I couldn't even call Verizon from my phone: it sent me to a "global operator". Anyhow, verizon got my phone back and I was lucky to get back my contacts, but some of the apps I had downloaded are also gone and I can replace them because the shopping cart icon from Google play, or verizon says that it is no longer installed on my device. How do I get that back to restrore my phone to where it was? Even the widgets that connects my bluetooth (which isn't working either), wifi and two others that were displayed on top of the screen on my second page are no longer there either...Does anyone know what to do? Please help...I've been at this all day!

I removed the shopping icon and Play Store appeared. I had to create another google account because all memory was erased from my phone. Some of the features that originally came with my phone are no longer there, but at least it's working now!!!! Thanks you so much for replying...you were the only one!!!!

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My iphone 4 was stolen and the guy wiped all my data and restored it under his name. I got my phone back recently but when I connect it to my laptop, it recognizes it as his iphone. How do I put all my data back onto my phone?

I do not want to upgrade to ios6.

Click: Restoring your iTunes Library backup (from an external drive) here > iTunes: Back up your iTunes library by copying to an external hard drive
BTW, if you are a resident of the U.S, have iTunes 10.3 or later, and iOS 4.3.3, you can re download your iTunes purchases for free.
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of the

I recently had to get a new windows computer, old one crashed. My tech guy got all my itunes library over to the new one, and all my songs are there. However, some won't play and ask me for the password for the apple id they were purchased under. 2 of these ids are obsolete and I have no access to those accts. The songs all played on my old computer without prompting me for a password.
Any ideas how I can get around this hassle and get them all to play? We're talking about 800 songs that are being obstinate. The new computer is authorized under my "new" Apple id, which I have used for years.

Downloading past purchases from the App Store, iBookstore, and iTunes Store - http://support.apple.com/kb/ht2519 - enabled with iTunes 10.3 and newer; not available in all countries; apps, books (not audiobooks), music, t.v. shows, and movies (some - not all studios have permitted this). Movies currently available in the USA only. Downloading previously purchased movies and TV shows requires iTunes 10.6 or later. Discontinued items not available. For items not included in the iCloud list, or locations or computer systems where iCloud is not (yet?) available, you only get one download per fee paid. Apple notes it is your responsibility to back up your purchases.
Select the store on the left side of iTunes.
Click on Purchased on the right side under Quick Links.
You can re-download your available previous purchases.

HT6170 Since i got my iPhone 4S, Last year. it's the 8gb experminetal version. My phone's volume always appears. All the time. And since i got the iOS 8 yesterday. It got even worse, it won't get out anymore. I'm super mad. I need an answer real soon

Since i got my iPhone 4S, Last year. it's the 8gb experminetal version. My phone's volume always appears. All the time. And since i got the iOS 8 yesterday. It got even worse, it won't get out anymore. I'm super mad. I don't know what's going on. Is it my case? But, i don't use a case anymore. It doesn't even lessen. And when i take pictures for like 10 seconds, i get like 50 photos. Without even clicking the button. This is a real problem for me Apple, and i need you to do something about it. I need an answer real soon.

I got Troubles too with iphone 4s with the new iOS 8, its unstable, apple said its for that model to but its not totally true, well few troubles disappear if you do this:
First you need to Sync your iphone like regular you do it, but check you could made a Saffety and restore back up manually in your computer.
then when this it's already done, disconnect your iphone, then restore your iphone as factory settings, beware! don't do this if you don't have your Saffety copy first!
when you restore your iphone as factory settings iTunes will ask you if this is a new phone or a previous phone, well, select previous iphone and select the back up copy you made, and let iTunes restore all, that fix a few issues in my phone, but the real problem its iOS 8 its not good for 4s.

8330 crashed yesterday black screen but can hear emails, text coming in??? 3 friends same thing

my bb 8330 crashed yesterday with screen going black and key board not working. sometimes the screen will light up but for only a few seconds and the key board wont work??? what's going on with the Rim software issue I hear about? I have 2other people i know of that this happened to with their bb 8330? can anyone help... I am a business person and need my contacts and bb? thanks for your time.
email me please [email protected]
EDIT: Personal Information Removed - Information such as e-mail, phone number, IMEIs, and PINs are prohibited for security purposes.

Model: 8330m
Platform Version: 3.4.0.30
App version: 4.5.0.138
Mine started doing this on the 4th of July. I could receive calls but not answer them, I could get text messages, but not view them. The screen goes black when it goes into sleep mode and can not be woke up. When calls come in it wakes the screen up, but still can't answer the call.
If I take the battery out I can move the track ball around but can not select anything and once I stop moving the trackball the screen goes black. None of the keys on the keyboard work.
It's done this twice and was broke for about a couple of days. When it started working again the screen popped up and it was entering "252525252525252525" on the screen on it's own and then I got control of it again both times.
I was out of town and on vacation when it happened and I couldn't take it to my provider, I called them from my wife's phone and they said it was a software problem. So far it has not happened again, but I am still going to take it by my provider and see what they say.
Ntelos
Model: 8330m
Platform Version: 3.4.0.30
App version: 4.5.0.138

Have a problem with Lightroom 5.4. Since the program crashed yesterday it won't launch, it comes up with the message "Lightroom encountered an error when reading its preview cache and needs to quit". " Lightroom will attempt to fix this problem net ti

Have a problem with Lightroom 5.4. Since the program crashed yesterday it won't launch, it comes up with the message "Lightroom encountered an error when reading its preview cache and needs to quit". " Lightroom will attempt to fix this problem next time it launches". Except that it doesn't, I keep getting the same message and the program closes. Does anyone know what I can do to repair it? Can't back up, can't do anything.

There are dozens of threads in this forum that describe the fix

How can i restore my iphone which was erased by iCloud?? I got my phone back but it wont work when i connect to iTunes.

How can i restore my iphone which was erased by iCloud?? I got my phone back but it wont work when i connect to iTunes.

The following assumes you've been backing up to icloud all along.
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your device. Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.
Let us know if this method does not work.

Harddrive crashed, when i got my mac back i didn't have iPhoto so i reinstalled it but what do i do from here?

i need help!!!
harddrive crashed, when i got my mac back i didn't have iPhoto so i reinstalled it but what do i do from here?

Restore your library from the Time Machine backup to your Pictures folder as shown here:
Launch iPhoto and have it will open your library.
OT

How do I sync my iPhone to iTunes on a new computer without losing everything? My old laptop's hardrive crashed and I just got it back. Now I want to sync my iPhone but it keeps telling me that it'll replace all my audio, but then I'd have no songs.

I just lost EVERYTHING on my computer. All I have left now are my songs and photos on my iPhone. Once I got my laptop back with a brand new hardrive, I was anxious to sync my phone up to iTunes. I felt that once I had all my things on my computer, I wouldn't have to worry so much about my phone getting stolen or broken or something. (My family has a bad history with accidentally washing our phones in our laundry...) I downloaded iTunes and waited an hour for the sync to back up my phone. Once that was done, I looked in my library expecting an extremely long and comforting list of songs to appear on the screen. However, there was absolutely nothing. I looked under the music tab on my phone and checked the Sync Music box only to be greeted with a scary window threatening to replace the songs on my iPhone with the songs in my library. That would be all fine and dandy IF I actually HAD songs in my library... HELP ME. I live on my music, for my music, and because of my music. Plus, I've purchased every last song on there and I would be very, very, very, very, very angry if all those 99 cent songs (which add up) were to disappear. I'd be very, very angry indeed. Oh and my artwork is all messed up on my recent purchases for some reason. Technology doesn't like me.

1) ensure iTunes is authorized for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it.
above works for purchases from the iTunes store. for everything else, check out this post by Zevoneer.

I want to get my photos from icloud,,,, i had almost 3 gb of photos backed up on icloud,,, how can i transfer all those photos to my new phone,, i tried but i only got 90 photos. those are the recent one. i had almost 1000 photos in icloud back up?plz hlp

i replaced my old iphone to a new one.. i want to get my photos from icloud,,,, i had almost 3 gb of photos backed up on icloud,,, how can i transfer all those photos to my new phone,, i tried but i only got 90 photos. those are the recent one. i had almost 1000 photos in icloud back up?plz hlp

You should call Apple Support and give them your Apple ID so that they can verify how many photos you actually do have backed up in iCloud...
Also, are you able to do an iTunes backup at all? Because that would save all of the photos and allow you to get them onto the new device.
Apple Support number is
1-800-694-7466

My husband and I both have iphones and share the same apple id. Everything was working fine until I synced his phone which lost all his contacts and pictures and gave him my info. I then used verizon's contact retreival app and got his contacts back

My husband and I both have iphones and everything was ok until I synced his phone and lost all his contacts and pixs. I downloaded verizon's contact retreival app and got his contacts back but now his contacts keep overwriting mine. I can sync my phone and get my contacts back but within a few hours, his show up again. We use the same apple id for purchases. What can I do?

Are you sharing the same iCloud account (in Settings>iCloud)? And do you both have Contacts turned to On in Settings>iCloud?

2 iphones 1 computer. updated my wifes phone to ios 5 her phone got wiped of all apps and all my contacts are on her phone. we had been using the same apple id but different user accounts on our laptop. How do i get her phone back to normal?

2 iphone 4, 1 computer. i upgraded to ios 5 and just updated my wifes phone as well. her phone got wiped of all apps and all my contacts were put on her phone. we had been using the same apple id but different user acct on our laptop. How do i get her phone back to normal??

Have your wife log in to her user account on the laptop. Launch iTunes, then connect her phone to the computer with the USB cable. Sync. That should put back all apps and media. Since you already upgraded her to iOS 5 she'll have to manually enter all her settings and preferences, and organize her home screens.

This question is more about help, last l bought a version of Lightroom on line and had it downloaded the order no. is AD 002240760UK, what l would like to know is can l get a disc with my purchase on as my Pc is about to crash or have l got to pay out ano

Hi last year l paid and had Lightroom 5.4 downloaded to my PC can you tell me if l can get this as a disc cause my PC is liable to crash or have l got to but another version of the programme. My order no is AD002240760UK and it was purchased on 13/5/2014. Please answer me. Thanks.
G.Millard.

If you have a Hard Copy, hand written or a computer file and printed out, of the LR Serial number you got when you bought and downloaded LR that is all you need. LR can be downloaded from the Adobe Products Updates page and reinstalled. Then all you need to do is license it using that serial number you got when you originally purchased it.
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TS1398 Hi.. My internet and wifi are working on samsung phone and hp laptop but its not getting connected to iphone ipad, only skype is coming online rest all apps and safari show no internet connection. Got new linksys router WRT160NL , but situation sam

Hi.. My internet and wifi are working on samsung phone and hp laptop but its not getting connected to iphone ipad, only skype is coming online rest all apps and safari show no internet connection. Got new linksys router WRT160NL , but situation same. Tried reboot, renew lease, forget network, reset network setting. Pls advice

Have you tried a simple reset of your iPod to see if that helps? To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear.
Otherwise, have you tried any of the troubleshooting mentioned in this Apple support document?
iOS: Troubleshooting Wi-Fi networks and connections
B-rock

I've got a new Apple ID but can not change anything on my phone, my old Apple ID is connected to icloud but is not letting me delete it without a password! But I do not know this password what can I do?

I've got a new Apple ID but can not change anything on my phone, my old Apple ID is connected to icloud but is not letting me delete it without a password! But I do not know this password what can I do?

If the old ID is an earlier version of your new ID, you need to temporarily recreate your old ID by going to https://appleid.apple.com, click Manage my Apple ID and sign in with your new iCloud ID. Click edit next to the primary email account, change it back to your old email address and save the change. You can now use your new password to turn off Find My iDevice on your device, even though it prompts you for the password for your old account ID. Then save any photo stream photos that you wish to keep to your camera roll. When finished go to Settings>iCloud, tap Delete Account and choose Delete from My iDevice when prompted (your iCloud data will still be in iCloud). Next, go back to https://appleid.apple.com and change your primary email address back to the way it was. Now you can go to Settings>iCloud and sign in with your current iCloud ID and password.
Note: this will not work if your new ID is an entirely new ID that was never previously associated with the old email address.

My phone crashed yesterday...VZ Tech got my phone back on, but...

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