My phone does not appear in itunes

Help!!!  My phone does not appear in itunes.  The screen is frozen connect to itunes.  What do I do?

Try reinstalling iTunes. Make sure you are downloading the correct 32 bit or 64 bit version depending on your operating system.
If this doesnt work, try using a different USB slot, perhaps the one your using is faulty? Or perhaps a different cord.

Similar Messages

  • HT201269 my phone does not appear in itunes when i connect it. i had done a back up and since then it does not show up on itunes

    my phone does not appear in itunes when i connect it

    Hi shandarfromdu,
    Thanks for visiting Apple Support Communities.
    If your iPhone does not appear in iTunes, the troubleshooting steps in these articles can help:
    iOS: Device not recognized in iTunes for Windows
    http://support.apple.com/kb/TS1538
    iOS: Device not recognized in iTunes for Mac OS X
    http://support.apple.com/kb/ts1591
    Best,
    Jeremy

  • HT1386 my phone does not appear in iTunes when i plug it into the pc?

    How can I get my pnoe to appear in Itunes whenI plug it into my pc, It doesnt appear anywhere?

    Please follow these steps:
    http://support.apple.com/kb/ts1538
    Hope I helped.
    Cheers

  • Phone does not appear in itunes....

    I have tried to restore my phone twice and each time I had to visit a local AT&T store to have it re-activated. I finally realized my computer longer recognizes my phone in itunes. Several weeks ago I replaced a wireless router, could this be part of the problem. Is this something I can correct?

    Unlikely it's your router. Check this tip from Apple: http://support.apple.com/kb/TS1495

  • I have music on my iTunes library that I want to put on my iPhone 4S, but when I plug in my phone to my computer, my device does not appear in iTunes. It is connected to my computer, but iTunes won't recognize it...

    I have music on my iTunes library that I want to put on my iPhone 4S, but when I plug in my phone to my computer, my device does not appear in iTunes. It is connected to my computer, but iTunes won't recognize it... I have restarted my phone and computer, uninstalled itunes and reinstalled it, and punched a wall. idk what to do..

    Unplug your Iphone out of your computer and replug it back in. It took me several times before I could do this

  • Although my phone appears in my computer it  does not appear in itunes, why?

    although my phone appears in my computer it  does not appear in itunes, why?

    Here is the troubleshooter:
    http://support.apple.com/kb/TS1538

  • Phone does not appear in my iTunes window

    When I connect my iPhone to my Mac via USB, nothing happens. It does not appear in iTunes and I cannot sync. It also does not charge the battery. This is a new problem, since upgrading the software on the phone to 3. My cable and USB port are fine -- I can use the USB ports fine for other devices, and the cable works if I charge the phone via an AC adaptor. What is causing this problem, and what can I do? I have restarted the computer as well as the iPhone. Can't think of other tricks to fix this.

    If you haven't already done so, I would try downloading the current iTunes version and re-install it over the existing - no need to delete iTunes first.
    http://www.apple.com/itunes/download/

  • My iphone5 no longer shows up as a device on my computer when I plug it in to a USB port on my laptop.  It does not appear in iTunes as connected, either.

    My iphone5 no longer shows up as a device on my computer when I plug it in to a USB port on my laptop.  It does not appear in iTunes as connected, either.  It does show that it is connected and charging on the phone itself.  This is a new problem.  It used to work just fine.

    Hi Why do you need to use a PC since iOS 7 you can download updates Apps everything Over wifi I have iPhone 5 s & 2 ipads in over a year I have never connected them to My Apple pc Try a wifi update If you have problems Try a Reboot press & hold power button & menu button hold both Down until You see Apple Logo you will not last any data. Cheers Brian

  • Iphone does not appear in itunes. _ALL_ recommended steps were taken to no avail

    I'm using windows 7 pro 64-bit, itunes 10.3.1.  I have an iphone 3gs running ios v. 4.3.3.  All software and drivers are up-to-date on my computer.
    When I open itunes and plug in my iphone, itunes hangs for roughly two solid minutes.  After which, my iphone does not appear in itunes.  The same thing happens if I reverse the order and plug in my iphone before opening itunes.
    I have read and followed all and I mean all the instructions in multiple articles on the apple support site to try and resolve the issue, and nothing has fixed the problem.  My impression is that this is a bug in the latest itunes release since the problem started after updating to the latest version of itunes and did not occur previously.  Nothing else changed with either my computer or my iphone since then.  In all other ways, my computer, all USB devices connected to it, and all other software installed on it function perfectly.
    Here are the things I have done that DO NOT RESOLVE MY PROBLEM:
    - restart apple mobile device service and verify it is configured correctly
    - restart ipod service and verify it is configured correctly
    - restart my computer
    - reset my iphone
    - verify that my USB drivers are up-to-date and all USB ports are functioning correctly
    - verify that my iphone DOES correctly appear in windows explorer and the device manager
    - verify that my security software (norton 360) is updated to the latest version
    For the record I am not running any third-party phone software.
    Here is the only thing I have found that works, however, it works ONLY for the first time I open itunes afterwards.  After syncing ONE TIME, the next time I open itunes, the problem comes back exactly like before.
    - completely uninstall, and then reinstall all apple software in precise accordance with instructions given on the support page http://support.apple.com/kb/HT1923
    I honestly don't expect anyone to have a solution to this issue, but I will be thrilled if there is one.  I am posting primarily to see if anyone else is experiencing the same problem, and hopefully to gain the attention of a developer who can hopefully institute a fix.

    Sounds like a ruined iTunes install iTunes require a number of services running if an overzealosch firewall or rights settings or "optimisme" program stopped any of those what you exp happens

  • I upgraded to iTunes 11.1.4 and at first iTunes didn't work so i came on here and found a way to fix it. Now that I have fixed it my iPod does not appear on iTunes or on my computer.

    I upgraded to iTunes 11.1.4 and at first iTunes didn't work so i came on here and found a way to fix it. Now that I have fixed it my iPod does not appear on iTunes or on my computer.

    Removed. Re-synced. Still not working. Factory reset the phone, re-installed music... made a GIANT "Other" file instead of actually adding any songs.
    Factory resetting again. Any other solutions?
    EDIT: If It helps, I'm doing this all over USB connection, not trying to sync music through wifi or anything.

  • The device manager does not appear in iTunes

    Hello, Everyone:
    Neither the Device Manager nor my iPhone 3G appears in iTunes. Has someone else experienced this problem?
    Be well,
    Bob

    If you mean that your phone does not appear under Devices in iTunes, follow the troubleshooting steps here: iOS device not recognized in iTunes for Windows.

  • SIM card inserted in the phone does not appear to be supported?

    I have an Iphone 4 and I got the email form ATT telling me I could unlock it, after I sent them a request. I did all the steps and the "Congratulations, your Iphone is unlocked" message did not show up in Itunes. Instead, it went to the "The SIM card inserted in the phone does not appear to be supported. Only compatible SIM cards from a supported Carrier may be used to activate Iphone." I have a Tmobile SIM card that I want to activate my phone under, but as of right now, I don't think my Iphone 4 is unlocked. 
    I tried the Apple support guide to this message, but there isn't a restore button for this. What should I do?!

    Contact AT&T.

  • I have an iPhone 3gs and it used to show up on my computer, but now it shows up on my screen that it is charging however, does not appear in iTunes or My Computer so i can't sync it. Can anybody help? Thanks

    I have an iPhone 3gs and it used to show up on my computer, but now it shows up on my screen that it is charging however, does not appear in iTunes or My Computer so i can't sync it. Can anybody help? Thanks.

    Did you already make sure that Apple Mobile Device Service is installed and active on your computer?
    http://support.apple.com/kb/TS1567
    More troubleshooting about your device not recognized in Windows can be found here: http://support.apple.com/kb/TS1495

  • I have OS 10.4.11 and iTunes 9.2.1 (5). My iPhone 4s does not appear in iTunes. only iPhoto recognize my iPhone. Update of iTunes seems not possible. How can I make appear my iPhone in iTunes?

    I have OS 10.4.11 and iTunes 9.2.1 (5). My iPhone 4s does not appear in iTunes. only iPhoto recognize my iPhone. Update of iTunes seems not possible. How can I make appear my iPhone in iTunes?

    From the box the iphone came in:
    Syncing with iTunes on a Mac or PC requires:
    Mac: OS X v10.5.8 or later
    PC: Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
    iTunes 10.5 or later (free download fromwww.itunes.com/download)"
    You will need Mac OS 10.5.8 or later in order to get itunes 10.5 or later, in order to connect your iphone.

  • My iPod frozen on "Do not disconnect" yet it does not appear in iTunes on my computer ?

    My iPod seems to be frozen on "Do not disconnect" yet it does not appear in iTunes on my computer ? Eventually I did disconnect. It's remains frozen and shows almost full charge.

    I'm having similar problems. Here is exactly what happens to me:
    I dock the iPod (I believe it is the 5th gen model, one of the first to play videos). Sometimes it syncs properly sometimes not. It will add songs not on my iPod, but it won't update the play count, last played, etc. The problem was fixed when I updated to a new version of iTunes (I believe it was 7.2 at the time, I could be wrong). So I played it off just being an iTunes issue. Well, with 2 updates since then, it has done it yet again. I've tried to restart the iPod using the menu+select key. It will work to remove the iPod, but it won't help in the future. The only way I can remove the iPod is to click on "Safely Remove Hardware." I know this isn't good for the iPod, but this is the only way that I can get the "Do not disconnect" icon off my iPod. Also, I tried to click "Eject iPod" (I've used this several times in emergency cases and worked wonders) but I get a message saying "iPod is in use by another windows program." I couldn't imagine what program is using my iPod. As far as I know, iTunes is the only program that can use the iPod on my computer. Any help would be greatly appreciated.

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