My phone doesnt work after software update

I updated my old phone to the most current software but now it wont work

If you mean you cannot activate it:
Generally this is a sign that the iPhone had previously been
hacked/modified/jailbroken and the update relocked it to the
original wireless carrier. If this is the case, only that wireless
carrier can unlock your iPhone. You must contact them to see
if they offer unlocking and if you qualify.
Where did you acquire this iPhone?
What wireless carrier did you use before this problem?
Does the app Cydia appear on your iPhone?
What does it say when you look at Settings=>General=>About=>Carrier?

Similar Messages

Phone not working after software update!!

i dont know if anyone could help me but i recently done a software update for my blackberry torch 9800 and after it upddated it hasnt been the same the screen isnt the same some of my icons are missing and nothing is right and i done a software downgrade to see if that would help and it didnt make any difference and i have removed the battery several times but it does not seem to be working and i do not know what to do! so if there someone who might be able to help me i would be very greatful.

Hi and Welcome to the Community!
Please refer to this official download portal as you proceed. It is sorted first by carrier -- so if all you want are the OS levels your carrier supports, your search will be quick. However, some carriers are much slower than others to release updates. To truly seek out the most up-to-date OS package for your BB, you must dig through and find all carriers that support your specific model BB, and then compare the OS levels that they support.
http://us.blackberry.com/support/downloads/download_sites.jsp
From a PC, you can install any compatible (e.g., for your exact BB Model Number) OS package to a BB via this procedure:
http://supportforums.blackberry.com/t5/BlackBerry-Device-Software/How-To-Reload-Your-Operating-Syste...
Note that while written for "reload" and the Storm, it can be used to upgrade, downgrade, or reload any BB device model -- it all depends on the OS package you download and install to your PC. After installing the OS package to your PC, please remeber to delete, on your PC, all copies of VENDOR.XML...there will be at least one, and perhaps 2, and they will be located in or similarly to (it changes based on your Windows version) these folders:
C:\Program Files (x86)\Common Files\Research In Motion\AppLoader
C:\Users\(your Windows UserName)\AppData\Roaming\Research In Motion\BlackBerry\Loader XML
Be sure that you remove, from your PC, any other BB device OS packages as having more than one installed to the PC can cause conflicts with this procedure.
You may also want to investigate the use of BBSAK (bbsak.org) to perform the wipe it is capable of.
You may also want to try the "Bare Bones OS Reload Procedure" to attempt to narrow down the precise causal item:
Load your OS "bare bones"...if anything is optional, do not install it.
If the behavior presents immediately, then try a different OS with step 1
If the behavior does not immediately present, then run for as long as it takes for you to be sure that the behavior will not present.
Add one thing -- no matter how tempting, just one.
If the behavior does not present immediately, then again run for long enough to be sure it will not have the same problem
Repeat steps 4 and 5 until all things are loaded or the behavior presents
When the behavior presents, you know the culprit...the last thing you loaded.
If the behavior does not re-present, then you know that either step 1 or 2 cured it.
If the behavior presents no matter what, then you likely have a hardware level issue for which no amount of OS or software can cure.
You may also need the use of these tricks:
KB10144 How to force the detection of the BlackBerry smartphone using Application Loader
KB27956 How to recover a BlackBerry smartphone from any state
http://crackberry.com/blackberry-101-lecture-12-how-reload-operating-system-nuked-blackberry
If you are on MAC, you are limited to only your carriers sanctioned OS packages...but can still use any levels that they currently sanction. See this procedure:
KB19915How to perform a clean reload of BlackBerry smartphone application software using BlackBerry Desktop Software
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Phone not working after OS update, phone not working after OS update

phone not working after OS update, phone not working after OS update

I do have a questiion. I started the most recent iOS update on my iPhone last night and before it was ever completed a message appeared on my screen. It is a pic of the docking/charging cord with an arrow pointing to an iTunes logo...HELP!!!!! I have tried holding down the home key and power button several times and the same message continues to appear.

HT5654 my phone isn't working after software update, what happened??

So I updated my Iphone 4s with the new 7.1.1 software update and now my phone is stuck with the screen showing the itunes logo and under it an arrow pointing at the logo with the power cord underneath. Itunes store says that my phone is currently in recovery mode. ***? I wasn't trying to recover the phone just update the freakin software!!! Getting real close to getting my Samsung S5 now!!

iPhoto 9.5 is free if you are an iPhoto '11 user. To check this, open a Finder window and select Applications in the sidebar. Then, right-click iPhoto, select Get Info and see the iPhoto version. If it's 9.x.x, you are running iPhoto '11.
If you are running iPhoto '11. switch the Mac OS X language to English in System Preferences > Language & Region, and restart. If not, you have to buy iPhoto '11 in the Mac App Store

Droid 2 global doesnt work after new update

I have a droid 2 global but it is prepaid and now after the latest update it doesnt work. Can verizon replace my prepaid phone or do I have to purchase another phone?
<post moved to the "Droid & Droid 2" space from the "My Verizon" space for more exposure.>
Message was edited by: Verizon Moderator

Currently, I am not showing a way to remove the Street View for Google Maps application from the device. If you are adamant about removing this feature, the next available option would be doing a factory reset. This can be completed through the following steps:
Factory Reset option 1
From the main screen, touch menu tab
Touch Settings
Touch Privacy
Touch Factory Data reset
Touch Reset Phone
Touch Erase Everything
Warning: This will erase all data from your phone, including:
Your Google account
System and application data and settings
Downloaded Applications
It will not erase: Current System software and bundled applications; SD Card files, such as music or Photos
Factory Reset option 2 - Warning this will reset device back to original factory settings.
Turn off the phone
Power on phone while pressing "X" key on qwerty keypad - release "X" and power key after you see Motorola batwings.
You should now see an "!" in a triangle with Android guy
Press the "Search" key on qwerty keypad to enter factory menu, this will unhide the menu and show the following options
Reboot system Now
Apply sdcard:update.zip
Wipe Data/Factory Reset
Wipe Cache Partition
Use Vol Up / Vol down to navigate to "wipe data/factory reset" and then use Camera side key or Menu key to select "wipe data/factory reset"
Use Vol Up / Vol down to navigate to "Yes delete all user data" and then use Camera key to select "Yes - delete all user data"
Wait for operation to complete (maybe 1 minute or so) and then press camera key to select "reboot system now"

Phone not working after firmware update for nokia ...

I tried updating my nokia 5800 today when the new firmware was released. i have already updated my other phone including another 5800. But when I updated the firmware of another 5800 (my 5800 through nokia software updater from pc/laptop), after the nokia updater application said that the update was successful, my phone showed the nokia logo with the new firmware version. It's supposed to reboot automatically and continue as normal but after waiting for like 15 minutes, my phone's still not turning on and still showed on the screen that the phone was not connected. That's when I unplugged it off from the USB cable and tried to turn it on, but it will just vibrate for a few seconds and then nothing! It won't turn on or work! I've tried to search on how to fix this problem but to no avail.. please help me.. is my phone going to work again?
Solved!
Go to Solution.

There's a section in this forum called the "Pool of Knowledge". Have you followed the instructions in this post in the PoK?
/discussions/board/message?board.id=topfaq&thread.id=112
Message Edited by grschinon on 02-Nov-2009 06:05 PM
Was this post helpful? If so, please click on the white "Kudos!" star below. Thank you!

Z10 Fail to work after software update

Hi everyone. I connected my Z10 device on my wifi network to do the latest software update. Everything worked fine, and I was asked if my device can restart. After the device restarted himself and came on, nothing was working. I can't access any apps on my phone it just stays on the homescreen. I can't send messages, I cant open my contacts nothing works. I restarted the device several times therafter with no effect. I took out the battery and put it back in and its still not working. I'm wondering if I am the only person who experienced this and what I must do?

Hello, The most common thing to do after an update that results in issues is to perform an OS reload. Sometimes, the update processes have errors and such...with a reload often curing the issues. The official methods, which will be controlled as to what exact OS versions you are offered:http://supportforums.blackberry.com/t5/BlackBerry-10-Functions-and/How-to-Reload-your-Blackberry10-O...The unofficial methods, which are cleaner, and allow you to choose an OS version that perhaps your carrier (or whoever it is controlling your offers) has been slow to approve:http://supportforums.blackberry.com/t5/BlackBerry-10-OS-Device-Software/Upgrading-OS10-devices-using...http://forums.crackberry.com/bb10-leaked-beta-os-f395/bb10-os-archive-943672/Of course, before you started anything, hopefully you already took a good backup via LINK, a manual copy of your Device Memory to your PC, and full documentation of your configuration (account credentials, added apps, configurations, etc.). Sometimes, restoring from a backup returns to the device the very corruption one needs to eliminate, and reconfiguring from scratch can resolve that. Good luck!

Airport EXPRESS doesn't work after software update on Airport EXTREME

My Airport Express stopped working after I did my software update for my Airport EXTREME the other day. It lost the connection to my Airport EXPRESS and so I did a hard reset and tried to redo the whole profile but after many, many hard resets, I still can't make it work.
Airport Setup Assistant shows that the setup is complete and everything is fine. But if I select "Extend my wireless range", after the setup, my Airport Express won't even appear anywhere. If I select "Join my wireless network" then it will appear with a 169.xxx.xxx.xxx IP address under my Airport Utility. It will also show up on my iTunes but I can't open it using Airport Utility and iTunes spends a long time searching for it and then gives up. In all the above cases, the amber light remains flashing and the green light never comes on. What else can I do to fix this??

Either change the channel that the phone is transmitting on or change the channel the Express is transmitting on. You can do the latter in Airport Admin Utility; the former depends on your phone.

Natd stopped working after Software Updates: Bogus VLAN injections?

Software Update installed three packages on the iMac today:
Safari 3.1 Update (Universal)
Security Update 2008-002 (Universal)
AirPort Extreme Update 2008-001
This machine (running 10.4.11, fully updated now) is my connection-sharing gateway the internet for my wife's MacBook, a Linux box and a TiVo unit.
Comcast ==(ethernet)== public-IP iMac ==(wireless)== private IP MacBook, Linux, TiVo
I ran my usual firewall + Internet sharing script after the mandatory reboot.
The iMac's broadband connection worked fine for local programs (Safari, ssh) but none of the machines with private IP addresses on the LAN could see the outside world. The machines on the home LAN could see each other fine -- ping, ssh, etc. Time to start testing!
When I pinged an external machine from the Linux machine, the DNS lookup succeeded after a delay, but it seemed that no ICMP responses came back. Actually, packet tracing with Wireshark showed that the responses had come in with an extra four-byte header field I had not seen before: something called "802.1Q Virtual Lan" inserted between the Ethernet II header and the Internet Protocol header. Sample packet dump (slightly edited):
No.:  20
Time:  00:04:56.746703
Source:  64.233.187.99
Destination:  192.168.1.2
Protocol:  ICMP
Info:  Echo (ping) reply
Frame 20 (102 bytes on wire, 102 bytes captured)
Ethernet II, Src: AppleCom_54:1b:30 (00:17:f2:54:1b:30), Dst: FirstInt_94:75:8f (00:40:ca:94:75:8f)
*802.1Q Virtual LAN*
     *001. .... .... .... = Priority: 1*
     *...0 .... .... .... = CFI: 0*
     *.... 0000 0000 0000 = ID: 0*
     *Type: IP (0x0800)*
Internet Protocol, Src: 64.233.187.99 (64.233.187.99), Dst: 192.168.1.2 (192.168.1.2)
Internet Control Message Protocol
Looking further back in the trace, it turned out that the DNS delay had the same oddity. The Linux machine sent out a request to the primary DNS server, got back an immediate response with the extra "802.1Q" field, waited 5 seconds, sent out a DNS request to the secondary server, got an immediate normal response (without "802.1Q"), then immediately used the returned numeric address for the pings. It's as if the Linux machine ignored the packet with the extra, interposed header.
I traced HTTP traffic to google.com and saw a similar pattern:
1. bogus 1st DNS response
2. delay
3. good second DNS response
4. sent HTTP SYN packet
5. got back HTTP SYN/ACK with extra "802.1Q" field
6. multiple retries of steps 4 and 5.
I suspect that one or more of the software updates is inserting this VLAN stuff into NAT-ed packets over Airport. The receiving machines drop the packets because they expect the Ethernet II header to be followed by the IP header, not 802.1Q data.
An old discussion thread ([VOIP VLAN using 802.1q frames causing massive dropped packets|http://discussions.apple.com/thread.jspa?threadID=378673#1833386]) talked about a similar problem.
Here are the NAT-related commands from my firewall script:
  natd -u -dynamic -interface en0
  /sbin/ipfw add divert natd all from not me to any via en0
  sysctl -w net.inet.ip.forwarding=1
Question: is there a known workaround to get the MacOSX network drivers not to insert 802.1Q VLAN headers?
Thanks in advance!
--GCL

Hello faab:
Welcome to Apple discussions.
I am afraid to indicate that you probably will need to wait until you are back and have the software install DVD.
There is really no way to tell what happened. To fix it, however, you really need the DVDs.
Barry

Safari doesnt work and software update wont open

i have os x 10.3.9 and my safari doesnt work anymore, as well as software update. does anybody know how to install it back onto the computer from the os cd? or where can i download safari 1.3 (full version)? the apple web site does not have it, it only has updates.

Try deleting the com.apple.Software update plist from Home/Library/Preferences. Safari can be reinstalled from your install disk. It may be listed under optional installs or custom installs. Safari 1.3 is terribly out of date and will crash on many sites. A better alternative is Camino which has the look and feel of safari and is quite stable.

Corporate e-mail no longer works after software update

I recently upgraded to GB and can no longer get my work e-mail through Corporate Sync. "The device cannot be provisioned on this server." My IT group has changed nothing on their end. I've tried several freeware apps with no luck getting errors like "This server requires security features your phone does not support." Up until the software update, my phone was fine and I'd been syncing for eight months using corporate sync.

Thank you to the community for the replies.
Its very frustrating to be having email issues. I'm here to help. Did Any of these suggestion resolve the issue? Have you downloaded any applications that effect or sync email? Are you still experiencing sync issues? As long as your device is backed up with Gmail and you know that log in information. Please hard reset the device and attempt to add the corporate e-mail again.
Thank you

Built in iSight not working after software update!

Last night, I updated front row, quicktime, and iTunes via the software updater. Now nothing is recognizing my built in camera (iChat, photo booth). It says there is no camera connected to the computer. Also, software update isn't working. Does anybody have any idea what could have happened and how to get it running again? Thanks!

NikoM2008 wrote:
Installing the combo update - as you suggested - did not solve the problem. Any other ideas? The iSight is still not being recognized by the system profiler.
Here is what I suggest you do next.
System Profiler is a pre-Lion term. If you are really using OS X 10.7.3, you need to use the "System Information" utility.
After you launch "System Information", click the "USB" item in the "Hardware" item of the System Information window's sidebar. (If the reveal triangles are pointing to the right like ►, click on it so it points down like this ▼ to find the USB item.) Then look under each USB bus item in the "USB Device Tree" for your camera.
If there is no iSight or FaceTime camera listed anywhere in your "USB Device Tree", verify that you used the correct PMU/SMC "reset" procedure for your particular Mac model. If your camera is still not recognized in System Information", yours is most likely a hardware problem that will require a professional fix.
Then contact Apple or an Apple-Authorized Service Provider for service.
Unless you have a current backup, make one before giving your Mac to the repair technician.
Message was edited by: EZ Jim
Mac OSX 10.7.3

My ipod touch won't work after software update.

Last month I downloaded a software update for my iPod Touch and afterwards it wouldn't work or connect to my PC. It just showed a picture of the USB cable with an arrow pointing to the iTunes logo.
I fixed the problem by plugging the iPod into my other PC - where it connected no problem - and I Restored it. I then plugged it back into the first PC and re-synchronized it there. It worked fine after that.
I just downloaded a software update for iTunes and the iPod Touch, and I have the same problem. I know that I can go through the same time-consuming solution as last time but how do I fix this so that it doesn't keep happening?
My PC does seem to recognise the iPod as a camera when it connects. Could that be it? Help please.

Have you tried everything here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows
It is normal/expected for the computer to recognize the iPod as a camera. It would only be a possible problem if you installed a program such as for a camera or scanner.

HT4623 phone hanging mode after software updation, ios 6.1.2

hi, today i try to update (6.1.2) my i phone 4S through itunes from my Laptop, after updation completed i got one error msg. then my phone not working, i cant switch off mobile, it is hanging mode, why it is like that? Tojo Dubai

What error message did you see?
This Apple doc is a good place to start with update/restore problems -> iOS: Resolving update and restore alert messages

Bluetooth Mouse stops working after software updates

Hello,
I've been using a Bluetooth mouse with my X220 Tablet for several months now. After fiddling with device manager to ensure that the Thinkpad Bluetooth device does not have the "Allow the computer to turn off this device to save power" setting set, things were working perfectly.
However, after running through some windows & Lenovo updates, the mouse now seems to work for a while, but after any idle time, the mouse stops working. Turning the mouse off & back on seems to cause it to reconnect, and it works until the next time it goes idle for 2 minutes.
I've gone through device manager, and made sure both the Bluetooth & USB Root devices are set not to power down (per http://forums.lenovo.com/t5/X-Series-ThinkPad-Laptops/Bluetooth-mouse-stops-working-from-time-to-tim... ), but still no luck.
The software updates applied from the Lenovo System Update tool were:
ThinkPad Power Management Driver: 1.67.04.05
ThinkPad Power Manager: 6.64.4
Lenovo Solution Center: 2.4.002
Intel G1/G2 Display Driver: 9.17.10.3347
Also, some windows updates which don't seem related (mostly security), but I can lookup the list of KB numbers if helpful.
Are there any known issues with the power manager updates that might affect this? If so, what's the best way to revert to the last working version?
Thanks!

Try doing a PRAM reset and see if that helps, also put in new batteries as that may make a difference.
OS X Yosemite: Reset your computer’s PRAM

My phone doesnt work after software update

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