My phone freezes and gets very warm. How do I fix this?
My phone freezes and gets very warm. How do I fix this?
Hi there sbrianbald,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W.
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Login to itunes as yourself on this computer then
http://support.apple.com/kb/HT2519
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If you are having issues with iTunes after an attempted update, you may want to try the steps in the following articles:
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http://support.apple.com/kb/HT1923
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http://support.apple.com/kb/HT1926
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I'm having problems with 7.1 update my flash "flashes" now when I receive txt's and notifications! And I'm also having problems with freezing and wifi problems! How do I solve this?
Doh! Rectified flash!
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Restore as new in itunes and try again.
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The fix and it will wipe out anything on your iphone is to connect it to your computer and have the latest version on iTunes open. Hold the Power/Sleep and Home button till it blanks out. Keep holding the home button untill it says recovery mode on the screen of the computer and do a restore. -
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Hi lepyykko,
If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
I hope this information helps ....
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my daughter and i logged onto same icloud and now i can see her messages and vice versa.. how can i fix this?
This isn't being caused by your iCloud account. It's caused by using use the same Apple ID for iMessage. To fix this you have two choices:
On one of the phones go to Settings>Messages>Send & Receive, tap the ID, sign out, then sign back in with a different ID (so both phones are using a different ID for iMessage). Note: you can still share the same ID for purchasing in Settings>iTunes & App Stores; or
On both phones go to Settings>Messages>Send & Receive and uncheck the email address(es) shown under "You can be reached by iMessage at". Also uncheck anyone else's phone number, if present.
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