My phone freezes//HELP

I HAVE A CURVE 3g,,, HAD IT JUST OVER A YEAR SO now out of warranty,,,
so fustrated as my phoe keeps freezing...the keys will work but im unable to use the track pad.
it will freesze for 5 min to the whole day,,,
i was told to take battery out and reinsert after a few minutes,,, this no longer works,,,
ive plugged it to my laptop to update my software but no updates available...
ANY OTHER SUGGESTIONS.
CURRENTLY FEELING VERY LET DOWN BY MY BLACKBERRY AND ORANGE WHO SAY THEY WILL DO NOTHING.

Hello amydw2116
Welcome to the Community
I understand how it feels to have a freezing phone. If the 9300 is on OS6, it may have been lacking memory that's why it freezes. You can delete some applications that you don't use. If there are no updates available, reloading the same OS clean can also do the job for you. Pleasecheck the Article below.
How to perform a clean reload of the BlackBerry Device Software for Windows
Goodluck and please let us know if it helps.
Ron
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up Blackberry Battery Saving Tips | Follow me on Twitter

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