My phone froze on iTunes logo for a day of long download, turn out it restored to factory setting and I lost my recent travel photos. How can I retrieve?
I was using my phone, then it prompt me about a new update. I hit the button to update, after few minutes or so my phone shuts off and came on with an iTunes logo and that's where the problem starts. I thought it was signaling for me to connect my phone to iTunes so I did. It had no options for me besides to restore my phone and I was not sure what was going on I thought it was the process. Even without that, on iTunes I couldn't do anything, no other options were available for my phone besides restore phone. So I clicked it took a whole day and kept coming back with error messages after long waits of trying to restore. I gave up and try again because I needed to use my phone and it still has the iTunes logo to plug to my computer then I tried it over night. This was a frustrating matter. By the time I woke up, my phone was back on with iTunes telling me to register as a new phone or back up to a month ago which was when last I backed up. Thie main issue am having is that I went on a trip two weeks before and had saved new contacts on my note app and also pctures that I took that were so impotant to me and now all lost, cleared, deleted, without my consent. Funny thing is, I turned off my iCloud long time ago because I didn't have space on it and I didn't have any other syncing deviced hooked or nothing. I wish to get all my vacational memories back pleeaaaassseee. I truly wish there was a way, I will pay a reasonable amount to get it back
I did but that was from a month before, I want pics I took after that backup time. It deleted without my consent like this is not cool. I had recent pics from my trip.
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I downloaded a book from iBooks and it only had 46 pages and had loads of spelling errors. How can I claim my money back? Before the download, it did not show how many pages the book contained like it normally does.
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How do I restore to factory setting AND retain the tunes and apps on the phone or get them synched?
I'm getting the message "itunes cannot read the contents of the iphone" and asking me to restore to factory settings when attaching to PC. I have songs downloaded from itunes on my PC, and songs and apps downloaded to the iPhone from iTunes too. How do I restore to factory setting AND retain the tunes and apps on the phone or get them synched? The iPhone is working fine
iPhone4 v4.2.1 (8C148) (can't update this till above sorted)
iTunes 10.2.2.12
Basically, if there is some way of downloading a 2nd copy of tunes/apps already purchased I can resolve my issue, but I don't know if this can be done. Ican't find a FAQ on this. Thanks in advanceSee Erase your device Here > http://support.apple.com/kb/HT4137
Go to Settings > General > Reset > Erase all content and settings
Also... See the wjosten post here...
https://discussions.apple.com/message/20294697 -
I recently downloaded itunes 10.5 and have lost all my music. How do I retrieve it? Help!
I recently downloaded itunes 10.5 and have lost all my music. How do i retrieve it? Help!
shouldnt be too hard for them to not have sync as the default
Not difficult at all but iTunes is meant to be very simple to use. No one would know how to sync their music if the default was to not sync it.
many people will have an ipod that hoops up to itunes for first time and then will sync up and lose all songs
One big reason to make regular backups. -
i have pressed start to install updates, but now my iphone 4 will not stay on, screen showing picture of cable & itunes sign when i attach to computer it only ask me to restore to factory setting and i dont want to lose my photos ect,
Thanks AngelaYour phone is in recovery mode. All your data are already gone.
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I have a license for CS6 on my MacBook Pro. I want to purchase an iMAC and be able to do my heavy duty Photoshop processing on this new iMAC when I am at home I need to keep CS6 on my MacBook Pro and use it when I travel. How can I have copies of CS6 on both machines. I am the only user of this software.
You can install and activate CS6 on both machines perfectly legally.
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Hy please help...
My husband purchased an iphone at xmas and evrything was fine until i purchased 1 yesterday . We both use the same email address which is linked to our itunes account (ithink) I registered mine yesterday and all my husbands contacts came on to my phone, so i deleted them and he lost them all on his phone :-( now if he adds or deletes anything i get it or the other way round please please helpIf you are saying that you both have iCloud accounts and use the same icloud ID, then yes, the contacts will be deleted. The idea is that all devices using the same icloud ID are kept in sync. You need to use different IDs. You can keep the same iTunes ID so you can share the songs and apps. But use different icloud IDs.
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IiPad air2 suddenly freezes, the screen goes black but the sound is still on, I have taken it back to factory settings and it was OK then yesterday it froze again, only plugging it into my IMac got it going again. Anyone else got this problem?
Greetings jupiejupie,
Welcome to the Apple Support Communities!
I understand that your iPad is sporadically becoming unresponsive and the screen is turning black. In this situation, I would recommend reading over and working through the suggested steps in the attached article.
If your iPhone, iPad, or iPod touch doesn't respond or doesn't turn on - Apple Support
Cheers,
Joe -
I have a MacBook Pro running OS X Yosemite, version 10.10.2.
I have an iPad 2 running 8.1.3
I have an iPhone 6 Plus running 8.1.1
I have my Mail, Contacts, Calendars, and Notes set up to sync over iCloud among the three devices.
I haven't had a problem with the Mail or Contacts syncing (at least not as far as I know), but the Notes and the Calendars don't seem to stay sync'd up. I will notice that they aren't sync'ing, will delete and re-sync and they are fine for a while, but inevitably they stop sync'ing at some point. This has been true through earlier incarnations of operating systems, so not something new.
How can I get them to sync and stay sync'd?Soundman562 wrote:
There used to be a tab under Itunes that allowed you to select to sync things like calendar, notes etc. but this is no longer there, can anyone help?
This was removed in 10.9. You may have better luck getting assistance in the relevant Mac forum. -
My child has disabled her ipod and i have had to reinstall itunes which is not recognizing the device to allow me to restore ipod to factory setting.
Try here:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows -
Help! iTunes has completely disappeared off my iPhone 4s. Yes the Program, not just the app! All my music has just vanished! How do I get this back!!
(p.s. I do suspect a deletion has occurred courtesy of my 4 year old nephew, some other stuff has gone too, but beats me how he deleted a whole program!!!)Hi clorowan
I found the following information that may be helpful:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/TS1408
Alternatively, if your media was downloaded from the iTunes Store, you may be able to download it again free of charge:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
http://support.apple.com/kb/HT2519
Thanks,
Matt M. -
I want to loan my ipad to my husband for the summer. If I back up my ipad, reset my ipad to its factory settings and then load it on his imac will I be able to get my apps back later?
You can backup your iPad to your computer then after that restore it to its factory default. Your husband will be able to use it like a brand new iPad and when he is done then you can plug it back into your computer and restore it to your backup. Everything should be there for you.
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My name is Janet Haynes. I have a PC and it crashed. I now have a new PC and have installed itunes. My music list appears with ! by them. How do I get my purchased music back. I have done all the online support and nothing has worked. I made an appointment with the Genius Bar at the Apple store and they told me to go this route. Please reset my itunes an allow me to re-download my music. I do not have a tremendous amount of songs, but do not want to have to purchase them again. Please, Please help me. I thank you in advance
Janet Haynes
[email protected] or [email protected]
(225) 278-0431It is probably not wise to leave your e-mail and phone number on a public forum.
It has always been very basic to always maintain a backup copy of your computer. Use your backup copy to put everything back.
You purchase one download only.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod: File>Transfer Purchases -
Hello,
I am using Azure Python SDK to perform calls to ServiceManagement APIs.
I have a .publishsettings file generated for my account which includes an encoded version of my X509 certificate and all of my subscription IDs.
How can I retrieve/compute an X509 certificate's thumbprint in Python?
Following is the code snippet that helps us do it in .Net.
Is there a similar approach to do it in Python?
var publishSettingsFile = @"C:\temp\CORP DPE Account-11-16-2011-credentials.publishsettings";
XDocument xdoc = XDocument.Load(publishSettingsFile);
var managementCertbase64string = xdoc.Descendants("PublishProfile").Single().Attribute("ManagementCertificate").Value;
var importedCert = new X509Certificate2(Convert.FromBase64String(managementCertbase64string));
thumbprint = importedCert.Thumbprint;
Once I have the thumbprint, how can I use that thumbprint to access Service Management APIs from Python SDK?
Thank you in Advance!
Regards,
Vaibhav KaleHi,
Please have check on the below article and check if it helps.
http://azure.microsoft.com/en-in/documentation/articles/cloud-services-python-how-to-use-service-management/
Regards,
Mekh. -
After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
kevinpowell1 wrote:
how can i get it out of recovery mode?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first...
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