My phone froze on the way to update to new software

Now it won't turn on at all. What do I do?

Try Reset. Keep holding both Power and Home Buttons together till Apple logo appears (No data loss)

Similar Messages

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    and i did the hold lock and home button thinking it will make it faster. it turned my ipod off but it didnt go to my home screen. it went to white. i held the buttons again now it went to a different color. currently the screen is green. please help. my ipod is the 4th generation

    Try a hard reset.  To do this, press and hold both the Select (Center) and Menu buttons together long enough for the Apple logo to appear.
    Don't be afraid to try this more than once.
    B-rock

  • HT201442 my phone was in the middle of updating its software and then suddenly switched off and ive tried to reset it but the itunes symbol appears, I've tried to connect it to itunes but it says it needs to be restored as it is on repair mode.

    My Iphone4S was in the middle of updating its latest software then suddenly it switched off, it hasnt turned on since and I've tried to reset it but only the apple sign appears then the plug into ittnes symbol. I've tried to plug it into itunes but it says my phone is on repair mode which is why it needs to be restored first in order to connect to itunes. I have also then tried to restore it but the error sign appears.

    http://support.apple.com/kb/HT1808

  • My PC no longer recognizes my I Phone 4S since the recent OS update.  Reinstalling I Tunes has not helped.

    My Win 7 PC will not recognize my I-Phone 4S since the recent OS update.  Reinstalling I-Tunes has not helped.  What else can I try?

    irst off, you can connect the device to another computer to import the photos. Second the error that you are seeing is a Windows error and you would have to look that one up on Microsoft.com. You should be able to remove the device from Device Manager, unplug the phone, wait a moment and then plug it back in. It should recognize it then and load the driver.
    The message board is no longer allowing me to reply from that site.  In answer to above, I don’t have another computer.  Yes, what I sent is a windows error message but this is NOT a windows error.  From what I can see online from others, this is a problem many are having as a result of something in the new OS we downloaded to keep our I-phones current.  Everything worked fine before downloading the new OS and nothing changed in our systems except the new OS.  Apple needs to diagnose the problem and develop a fix!

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  • TS1814 hello i have  a trouble with my i phone... i was trying to update a new software and at the end it says that there is some error and i cannot turn my i phone bak on all it shows is itunes logo in the midlle and usb cable with an arrow pointing to t

    hello i have  a trouble with my i phone... i was trying to update a new software and at the end it says that there is some error and i cannot turn my i phone bak on all it shows is itunes logo in the midlle and usb cable with an arrow pointing at the logo. If anyone knows what it is and what i should do please get back to me as soon as possible many thanks.

    http://support.apple.com/kb/HT1808

  • I phone 5c on the app store update part where it says updates , then purchased not on this device how do i clear it it wont let me delete the history of the apps i bouht on a different i phone but same log in details

    I phone 5c on the app store update part where it says updates , then purchased not on this device how do i clear it it wont let me delete the history of the apps i bouht on a different i phone but same log in details

    You can't delete your purchase history, you can only hide it (in iTunes on your computer).

  • Was updating to ios6 phone froze and wont restart, was updating to ios6 phone froze and wont restart

    was updating to ios6 phone froze and wont restart, was updating to ios6
    tried holding down button at top
    also tried holding down home button

    Try holding both down for 15seconds

  • HT1766 my phone was in the middle of updating on iTunes and got disconnected and now it reset the phone but i cant get it to activate how do i fix this???

    my phone was in the middle of updating to ios7 on itunes and got disconnected and now its stuck on activation what do i do to move it along?

    http://support.apple.com/kb/HT1808

  • Is anyone else having problems with there phone freezing after the 8.0 update?

    iis anyone else having problems with there phone freezing after the 8.0 update??

    Hello Chefboyharley,
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    iOS: Not responding or does not turn on
    Thanks for using Apple Support Communities.
    Have a nice day,
    Mario

  • Since the latest IOS update, my new iPad Air is freezing and glitching badly. Typing is delayed.

    Since the latest IOS update, my new iPad Air is freezing and glitching badly. Typing is delayed.

    iPad running slow? How to speed up a slow iPad
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  • IPhone 4 - tried updating with new software and now it's asking me to plug it to iTunes. The problem is that my laptop is dead. Is there anything I can do now? Thank you for help!

    iPhone 4 - tried updating with new software and now it's asking me to plug it to iTunes. The problem is that my laptop is dead. Is there anything I can do now?
    I Don't know if I can turn it of or do I just leave it and take it to service?
    I'd appreciate some advice!

    Same thing happened here ~ tech guy at a local authorized Apple repair store said it had something to do with improper backup from which the restore would be made. Still have a phone that asks to be connected to Itunes but won't do anything else . . . frustrated.

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    very_nice wrote:
    The suggested advice in this support article http://support.apple.com/kb/HT1478 wasn't a help at all, because the option "enable disc use" in the summary window of itunes doesn't appear.
    *From the article*:
    Products Affected
    iTunes 7 for Mac, iTunes 7 for Windows, iPod nano, iPod shuffle, iPod mini, iPod, iTunes 8 for >Windows, iTunes 8 for Mac
    No mention of the Touch, it works differently from other iPods and has no "disk mode" as such.
    I think it can be used as a storage device by using a 3rd party App, search the the App Store for such items.
    Photos transferred to your Touch via iTunes will be of severely compromised quality i.e 640x480 pixel resolution and file size around 600-700 kb. These can be retrieved, again using a 3rd party application on your computer, such as [Touch Copy|http://www.wideanglesoftware.com/touchcopy> but you will not get back original quality images.
    Good luck,
    Dud.

  • I just installed the latest version of iTunes to get the updates and new software on my iPod but it hasn't updated my iPod or put any of the new software on there either.  How to I get the software to sync onto my iPod?

    I just installed the latest version of iTunes to get the updates and new software on my iPod but it hasn't updated my iPod or put any of the new software on there either.  How to I get the software to sync onto my iPod?

    Are you sure it's not 6.1.6?  If it is, that is the latest iOS version that will work on a 4th generation iPod Touch.  Later versions require a 5G iPod which has twice as much RAM.

  • HT4623 Hello, I have ipad version 1 (3yrs old) and I am still running on i.os.5.  How can I update to new software.

    Hello, I have ipad version 1 (3yrs old) and I am still running on i.os.5.1.1. 
    How can I update to new software as I am unable to run some apps. 
    Itunes is up to date and I have synced but when I click on software is says my software is up to date but mu iphone is running on a newer version?
    Any advice or help would be appreciated.

    vickyk132 wrote:
    Hello, I have ipad version 1 (3yrs old) and I am still running on i.os.5.1.1. 
    iOS 5.1.1 is as far as the iPad 1 will go.

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