My phone functions but the screen only shows the apple logo
I have an iPhone 4S and it randomly froze and the screen went directly to the apple logo. It still works like music can come on and it buzzes when it's plugged in. The only other problem is that I can't use my lock button since it's been broken for a while. Please help I really need to get this fixed ASAP.
M_Moreno631 wrote:
I have an iPhone 4S and it randomly froze and the screen went directly to the apple logo.
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
M_Moreno631 wrote:
I... The only other problem is that I can't use my lock button since it's been broken for a while. ...
This poses a severe Limitation on Troubleshooting... Suggest you Visit an Apple Store or AASP (Authorized Apple Service Provider) for the Broken Lock Button issue.
Be sure to make an appointment first...
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-EstebanHello estebie67,
Thanks for the question, and welcome to Apple Support Communities.
It sounds like the iPhone is experiencing issues upon startup, and may not be loading the firmware or operating system correctly. If you have not already done so, try resetting the iPhone while connected to power:
iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
http://support.apple.com/kb/HT1430
If the above does not resolve your issue, it will be best to restore the iPhone in recovery mode:
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http://support.apple.com/kb/HT1808
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I tried to reset my ipod touch but the apple logo wont go away and isnt responding to my computer HELP!!
Try:
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- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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The iPad screen only shows an apple every 3 seconds. what is wrong?
Screen shows apple every three seconds.I cannot turn it off. the iPad2 is recognized by itunes when connected to computer. Will not start up or shut down.
If it keeps showing the Apple Logo every few seconds, then it is continuously trying to reload the iOS, but somehting is making it restart. Normally, a failure should make the iPad boot into recovery mode automatically, but you may have a hardware issue that needs service.
Try this before getting service:
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If you do not get the iTunes symbol on the iPad and continue to see the Apple Logo over and over even while trying these steps, your iPad will need service to get it fixed.
Locate a Service location: https://locate.apple.com (choose your country in the top right)
Call Apple for Mail-in Service (if available): http://support.apple.com/kb/he57
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So I have had this problem before, and know that you hold down the top Power button and the Home button, at the same time, for roughly 10 seconds, or until the apple logo comes on.
The problem is, when I press the buttons and the screen goes black, like it's supposed to before the logo pops up, the apple logo isn't appearing.
I was wondering if that's because my I pod touch was drained when I plugged it in to charge, and I tried to turn it on when it was still charging?
What can I do?Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
My i pod touch turns on but the apple logo just shows up thats it what will i do?
what do i do
Hello jackers,
Try a hard reset. To do this, press and hold both the Sleep/Wake and Home buttons together long enough for the Apple logo to appear. This may or may not work the first time around, so don't be afraid to try this as many times as you feel necessary.
If still no luck, try connecting it to your iTunes library in Recovery Mode and restoring it there.
http://support.apple.com/kb/ht1808
B-rock -
Trying to charge my iphone but the apple logo goes ond and off
I am trying to charge my phone, and when I plug it to the mains or my pc wont charge, the apple logo comes one for seconds and goes off, the phone just got a new battery, what can I do?
It needs to be dried out. Stop using it.. don't turn it on. Put it in a zip lock bag with some rice or one of those packets of dessicant for a day or two. That might do it.
i
(And stop taking it into the sauna... or swimming) -
my iphone 5 cannot be opened. when i charged it, the apple logo kips on blinking but it was not opened. what is the best option to do.? please help.
- Make an appointment at the Genius Bar of an Apple store. I suspect the battery is on its last legs
Apple Retail Store - Genius Bar
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