My phone got locked all email accounts vanished and now its asking 4 password
i connected my phone via bluetooth to my laptop after thia happened
pratyush
Hello,
cocopop wrote:
I was having problems with BlackBerry backup connecting to my device.
I don't know what that is...did you mean to say BB Protect?
cocopop wrote:
So I hooked it up to my PC to do it manually there was an upgrade available so I clicked on it and b4 I knew it my phone had an error 505 re download software. I did that but all my features went back to factory settings?
When it did that, it should have given you the opportunity for it to take a backup as part of the update process...as long as you did not suppress that, the backup file should still be available. Search your PC hard drive for files with IPD extension (*.IPD). Inspect the date/time of the results...the most recent file is the most likely candidate to be source of restore:
KB23680 How to back up and restore BlackBerry smartphone data using BlackBerry Desktop Software 6.0
If there are no IPD files, then it's a pity you did not follow your instinct and bypass that update offer in favor of first taking that manual backup you were intending to take.
cocopop wrote:
I can see my purchases (downloads) etc..., but unable to put them back in operation. Can anyone HELP?
Some details might help...as in, what, exactly, does "unable to put them back in operation" mean? What, exactly, do you attempt? How, exactly does it respond?
In the meantime, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2 each should result in a message coming to your BB...please wait for that before proceeding to the next step):
1) Register HRT
KB00510 How to register a BlackBerry smartphone with the wireless network
2) Delete and Resend Service Books
KB05000Delete the service book for the BlackBerry Internet Service email account from the BlackBerry smartphone
KB02830 Send the service books for the BlackBerry Internet Service
3) Batt Pull Reboot
Anytime random strange behavior or sluggishness creeps in, the first thing to do is a battery pop reboot. With power ON, remove the back cover and pull out the battery. Wait about a minute then replace the battery and cover. Power up and wait patiently through the long reboot -- ~5 minutes. See if things have returned to good operation. Like all computing devices, BB's suffer from memory leaks and such...with a hard reboot being the best cure.
Hopefully that will get things going again for you! Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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All email contacts vanished on BT email.
Help please
Solved!
Go to Solution.Hi davbrugby,
Thanks for posting. I can look into this for you. Drop me an email with the details. You'll find the "contact us" form in the about me section of my profile.
Cheers
David
BTCare Community Mod
If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-) -
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i factory unlock my iphone 3gs and was on ios 6.1.2 and updatednit to 6.1.3 with itunes and the phone got lock again at activation screen. i try downgrading to 4.1 with baseband 5.13.04 and want to upgrade back to 6.1.2. pls help me
Sorry, downgrading the iOS is not supported by Apple, thus there is no official way to do so. Your phone was re-locked to the carrier it was originally locked to because you hacked it to unlock it. Apple's servers detected such & re-locked your phone. You need to contact the carrier your phone is locked to if you want to get it officially unlocked.
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I have an Itunes account already set up, when setting up my hubby's new phone to itunes, I have somehow merged the 2 itunes accounts together and now itunes is not responding to my phone and all of my info has synced onto my hubby's phone wiping all of his info and adding mine...Help!!
If her data was not backed up or synced to something, it's gone. Sorry.
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How Do I Sync All Email Accounts and Mailboxes (including those I create)?
How do I Sync all email accounts in the OSX Mail Application and mailboxes(including those I have created), all using the .mac sync application . . . or is there a better way to sync information from my powerbook to my imac?
The problem: I am reading and sorting/organizing my emails on my powerbook when traveling, and then I come home to my imac and end up having to manually duplicate the work I just completed. Any easy way of truly syncing the information between computers? Pleae let me know. Thanks
What is meant by mailbox structures? For example: On my powerbook, I have 2 unread messages in one of my IMAP email accounts. I read both messages. I choose to move message A to a client mailbox that I created in the OSX Mail APPL and the other message B I leave as read in the inbox & respond with a sent email . Now I use the .mac sync app on the powerbook. Then I use the .mac sync app on my imac . . . . will the application not sync the same information/sorting/organizing/sent responces into the appropriate mailboxes? I'm so confused.
Also, what "mailboxes behavior" & "advanced" preferences should be checked with IMAP email accounts. All sorts of misc. mailboxes keep being created in the OSX Mail APP. when choosing different preferences. When selecting store on server (mailboxes created indicate: stored locally on computer). Again very confused.The benefit of using an IMAP is keeping server stored messages synchronized when accessing the account with an email client such as the Mail.app on different Macs.
Messages in the Inbox mailbox for an IMAP type account are stored on the server by default which cannot be turned off.
With an IMAP type account, you can also store Drafts, Sent, Trash and Junk messages on the server which is available under the Mailbox Behaviors tab for the account preferences.
If you want to keep Sent messages synchronized with Mail on both Macs, you need to select "Store sent messages on the server" under the Mailbox Behaviors tab for the account preferences in Mail on both Macs.
I choose to move message A to a client mailbox that I created
in the OSX Mail APPL and the other message B I leave as read in
the inbox & respond with a sent email . Now I use the .mac
sync app on the powerbook. Then I use the .mac sync app on
my imac . . . . will the application not sync the same information
/sorting/organizing/sent responces into the appropriate mailboxes?
I'm so confused.
Was this client mailbox created as an "On My Mac" location mailbox? If so, an "On My Mac" location mailbox is stored locally on the hard drive, not on the server so messages moved to such a mailbox will not be kept synchronized with Mail on both Macs. Transferring a message from the account's Inbox mailbox or from any server stored mailbox to an "On My Mac" location mailbox stores the transferred message locally on the hard drive and removes the message from the server at the same time.
When creating a mailbox, the default location is "On My Mac" which is stored locally on the hard drive. If you are accessing an IMAP type account, you can select the IMAP account via the location selection which will create the mailbox on the server and be available in Mail on the other Mac. Messages placed in a server stored mailbox will be kept synchronized with Mail on both Macs. -
hi. i bought iphone 5 witch was locked, i made factory reset and now phone asking apple ID and pasword witch i dont know. i was writing to seller but he is not answering me. how to set new account for my iphone 5 what i could use it?
The iPhone has a feature called "Activation Lock" described here:
http://support.apple.com/kb/PH13695
Without that Apple ID, you will not be able to use that iPhone. -
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let's go back to your original post: what do you mean "it looks like you moved all items to trash"??
You DID move them to trash? (we can discuss WHY once we cure you)...
Can you open a window in finder and get to applications and then to utilities? Is MAIL in there?
And your "office email account"-- do you mean physical office, like place of work and you want that account in your mac mail on your computer? ~OR~ do you mean, microsoft office,mail account?
The difference is necessary to know...
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