My phone had to be replaced. I backed up to the cloud and when I got home I thought it would upload to my phone, but it didn't. I restored to previous backup on computer and now that's wrong. Can I restore to factory settings/restore to my cloud?
Is back up and sync the same thing?
Is back up and sync the same thing?
No. Syncing transfers iTunes content to your devices. Backing up stores all data (minus iTunes content) that you have on your phone, and can be loaded onto a different device or reloaded onto an existing device.
Go to Settings > General > Reset > Erase All Content and Settings. Let the device power down and back up. Go through the setup screen and DO NOT select restore from iTunes backup. Instead, choose iCloud backup, sign in with your Apple ID and select the correct backup.
Similar Messages
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I purchased the multi-user iworks (yes back when it was new, 2009 or 2010 and recently had to replace my white imac's hard drive (but didn't pay to fix the CD drive). My iworks does not have a serial number on the box and now that my CD drive isn't working how can I reinstall this software?
Buy or borrow an external USB optical drive.
See the confirmation email or covering letter to obtain the serial number. If you have lost it, contact the supplier. -
I plugged my phone into my friends MacBook over the summer and now that I try to download an app his apple Id shows up and asks for his password. How do I change this?
Go to settings >> iTunes and app stores. Tap on the appleid and change it yours. If you had downloaded any apps using your friend's id then you will need his/her password to update those apps. But you should be able to download any new apps using your id once you've have the change in settings.
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My macbook screen doesn't work so I have connected it to the TV and now nothing works, I can't see the dock or the finder bar, no folders on desktop either. I don't know what to do!
Do you see anything on the TV?
If you just see your desktop, then your MacBook is defaulting to extended display mode. Try pressing the Command + F1 keys to see if you get the menu bar and other icons.
~Lyssa -
Hiya there I need help I restored my iPhone 3G and now won't unlock anymore it's at factory settings
Need help big time please
Sounds like you screwed something up when you replaced the back. As the iPhone is NOT user serviceable, there's not much here we users can offer you.
Bring your phone to a 3rd party repair shop and see what they say. -
Does any one know how to make idvd in full screen? I have done it many times before, but its not working now.
Unless I don't understand what you want to do, don't you just load your competed DVD in your computer, open DVD Player.app and then type Command + F to enter full screen mode?
MtD -
It's really a struggle because i really want this to work and i looked everywhere and nothing is working.
Verizon is not doing that it is the mail that is doing that.
Check your device settings for email and read the owners manual as to how to set up mail to download. How you want it, leave on server, etc.
Good Luck -
My 8 year old daughter has forgotten her passcode for her iPod touch and got it locked in the process of trying to recover. now after resetting its requesting for a iTunes login but i tried both mine and my wives and its not accepting. please someone let me know how to proceed with recovering this.
Hi maveric19,
If you can't recover the passcode, follow the steps in this article.
iOS: Forgot passcode or device disabled
That should get you going again.
Best Regards,
Nubz -
I need help. I tried to update this ipod i have and it just restarted and said connect to itunes. I cant access itunes so is there anyway i can restore or factory reset this.
Use a friend's computer or make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
That is the oly way. -
What is the name of the file I need to resync back to what I had before I reinstalled Windows7/Itunes?
I don't want to lose all of my apps. iTunes does see the phone but either has miscalcuated and told me I'm over
the size of my allocated sizes for music/apps, but when I uncheck, it still won't sync.
Best way, I assume is to go back to the last backup. So help me out here, what are the file (s) I need and
where are they best stored? I have all my music now on my J drive, not my C drive.
Can anyone help me?
Thanks,
SueI backed up to the iCloud and to my computer. Only thing I seem to be missing is a couple playlists. I just didn't want to lose my paid apps.
So what I see in my music folder and then another folder called iTunes and then files like iTunes Library, iTunes Library extras, iTunes Music Library aren't anything that is a back up, I take it, since you said the back up would be under programs? If this statement is true, now I "get" it!
And just to be clear, in iTunes, in my apps, there are all the apps I have gotten for free or paid for. But the problem there was that the Sync was grayed out and if I check it, everything goes crazy with saying I don't have enough room. I unchecked the music folder, and still had problems.
Oh, I hate this part of the iPhone stuff! -
So a while back i had got my iphone taken away and now that i have it back i cant remember the passcode and have disabled it now that im trying to sync with itunes for the first time ever and im trying to erase the iphone i am not able to because my iphone is off line and there no way for me to get in turn the wifi on because im locked out.PLEASE HELP ME
Ok, so just put into DFU Mode and connect it to your computer. Open Itunes an it will say that you need to restore. Click ok then follow the instructions.
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I have an iPhone 4S that is a replacement of a defective 4s. When I activated the newer phone, I believe I transferred over everything except pictures (had multiple failures trying to backup and restore). Now the phone shows over 3Gb of data backed up in the cloud from my old 4s. How can I find out what is in this backup? It is preventing me from backing up my new 4s to the cloud due to the amt of data. It may be duplicated info that I don't need or I may want to archive the backup or parts of it like pictures.
You can not access the backup directly.
Did you restore your replacement from this backup?
If so then you already have everything in the backup on your device.
If not, you can wipe the device and restore from this backup:
Settings > General > Reset > Erase All Content & Settings
What is it you are worried about losing that isn't already on your current device? -
Help!! working on a movie on Imovie. I had to delete a music file from a clip section and now there are some clips that have no audio!!! don't know how to get the audio back to my clips!!!! Help!!!
You can use some third party software to copy the music from your old iPod back to computer first, and then import the music into iTunes and re-sync them to yournew iPod. Here is a guide about how to transfer iPod music to computer. Hope it helps. Feel free to email me if you need further help.
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my computer froze so i restarted it, and now thats its back on every document i've work on has popped up on the desk top and wont exit. what sould i do?
it is a macbook pro, OS X mountain lion 10.8.2, i can open new windows and exit them but not all the pop upsStart from your recovery system. OS X Lion or OS X Mountain Lion includes a built in set of utilities in the Recovery System. Restart your Mac and hold down the Command key and the R key (Command-R), and keep holding them until the Apple icon appears, indicating that your Mac is starting up. After the Recovery System is finished starting up, you should see a desktop with a OS X menu bar and a "Mac OS X Utilities" application window. Note: If you see a login window or your own desktop and icons, it is possible that you didn't hold Command-R early enough. Restart and try again.
When your computer finishes starting up, choose Disk Utility from the Utilities window.
Click the First Aid tab. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
Select your OS X volume.
Click Repair. Disk Utility checks and repairs the disk.
DALE -
I have a power mac G5, and now that I've updated my iphone 4s to ios6 I can no longer sync it or back it up to the computer. what can I do?
Click here and install the software.
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