My phone hang and cannot on
okay,, i on my phone,, n the loading stop at half phone before on..i keep on reboot but still it will stop there.... n it is not on ..just stuck there..what should i do?
Hi and Welcome to the Community!
I recommend that you attempt to boot into Safe Mode:
KB17877 How to start a BlackBerry smartphone in Safe Mode
It may take you multiple attempts to get the ESC key sequence (press/release/hold) correct, so be patient (and you may need to vary the instructions just a bit to figure it out). When successfully into Safe Mode, think carefully...what happened just before this behavior started? A new app? An update? A Theme? Something else? Think carefully as the smallest change could be causal...and attempt to undo whatever that was.
Further, how long do you wait before you declare that your BB is stuck? If you are not waiting 20 minutes, then please do so. Sometimes, it just takes a long time to boot.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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I had purchased Nokia 500 a month ago and the performance is really bad.
The phone hangs and it just restarts automatically . When I had purchased it, the reception was very poor and when I searched in the nokia support page, they had asked me to reinstall the software. I had done the reinstallation 3 days back and now I am still facing the restart problem .
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Moderator's notes: Contact details removed. It's not advisable to share your personal information online.Hi mssubash,
Thank you for your post and welcome to the forums!
We're sorry to hear about all the trouble you've had with your Nokia 500. Try to reset your device by dialling *#7370# followed by your security code (the default security code is 12345, unless you have changed it). This will wipe all data off your phone, so it's best to first backup your data using Nokia Suite. After your phone boots up, restore the backup, but remember to untick settings in the restore prompt box.
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