My phone has 13Gigs of "other" storage. I don't know what it is, and I can't delete it. Help!

my Iphone 5 has 13 gigs of Other storage and I can't use my Iphone to take photos. It tells me that I can manage my storage settings, but I am unable to manage the 'other' storage. Help!
I don't have any music, and I don't have that many apps. ***?

Some of the apps that you do have are very likely corrupt.  "Other" is normally about 1GB.
You should restore your iPhone using iTunes.  Connect your iPhone to iTunes and choose "Restore" after syncing.  You may first want to remove any suspicious apps (those that are not mainstream or popular that may not have their act in order).  You can try restoring from a backup, but that may not fix the problem.  If it does, great.  If not, restore as new and manually sync your stuff back.

Similar Messages

  • TS2966 My ipod has deleted all the music but has now gained 7.4mb in 'other'. I don't know what this is and want my music back on it. Help?!

    I have plugged in my ipod into my windows computer, scanned and fixed it (which was recommended), now when I tried to sync it again, I couldn't because the memory was used up with 'other'. I don't know what this is and how I can get rid of it, I have no music, films, photos, contacts on it, so am completely stuck! Help me please!

    A large amount of other usually signals corrupt software and/or files that were synced to the device.  You'll need to restore the iPod via iTunse to reduce it down to a much much smaller size.
    B-rock

  • My hubby's iPhone has a small phone icon next to the battery we don't know what it means

    My hubby's iPhone has a small phone icon next to the battery we don't know what it means

    If you see this symbol in the status bar, it means that TTY is on.  Choose Settings > Phone to turn TTY on or off.

  • IPhone shows 11.77GB taken up by "Other". What is it and how can I delete it?

    iPhone 4 shows 11.77GB taken up by "other" what is it and how can i delete it?

    One of the great mysteries of the Universe.
    However, I can tell you that if you power cycle the phone, Other will diminish significantly in size. So it probably contains caches, app workspaces, whathaveyou. Just had close to 4GB, but after force quitting all apps and then turning it off and on, Other went down to a tad over 1GB.

  • I tried to restart my ipad.  Instead of the apple logo coming up, the wheel is up and has circled for hours.  I don't know what to do about this.  Can anyone help? Thanks.

    I tried to restart my ipad.  Instead of the apple logo coming up, the wheel has circled for hours.  I don't know what to do about this.  Can anyone help?  Thankis.

    Hard Reset.
    - Hold down the Home Button (Circle button with White Square in it)
    - Wait for the 'Slide to Unlock' screen pops up
    - Test to see if the issue is resolved.

  • When I try to sync my ipod it shows that i have 2 gigs of other stuff. I dont know what it is and it is taking up space. how do I get it off?

    When I try to sync my ipod it shows that I have 2 gig of "other" stuff and I don't know what it is and it is taking up space. How do I get it off?

    You need to restore you iPod to gedure the "other" to its normal of less than 0.5 GB.  A restore from backup works if the large other is not in the backup.  Make sure that you turn off outo syncing (iTunes>Preferences>Device and check the box that says Prevent iPOds....syncing.  Otherwise, the backup will contain the other.

  • Most of my iPhone data is going into this section called "other", but I don't know what that means or how to fix it. Does anybody know?

    Most of my iPhone data is going into this section called "other", but I don't know what that means or how to fix it. Does anybody know?

    This is asked and answered often.
    The forum search abr is on the right side of this page.
    This indicates corrupt files.  You will need to restore.

  • HT1688 I have 1.6GB storage used in the other catagory? What is this and how can I delete it?

    I am trying to delete info on my phone and I have 1.6GB of other storage. What is this and how can I get rid of it?

    That is a normal size for others.. anything over 2.0 GB is consider corrupted data.  you can't completely others
    http://discussions.apple.com/docs/DOC-5142

  • My iphone 5 has been accidentally put in washing machine iv dried it out but the screen has water behind the glass i don't know what to do replace the screen or buy new phone help

    my iphone 5 has been put in washing machine by accident and i have dried it out it works but there is water behind screen pleasehelp dont know what to do i can repair would it be best to buy new screen
    HELP!!!!

    It is likely that the device has unrepairable harm done to it having it washed in the washing machine. However, one thing that could be tried would be to have the device placed in a glad bag full of un-cooked rice and leave it there for 72 hours to see if this will absorb residual moisture showing up on the display glass. It could be assumed that if there is that much moisture showing it's unlikely attempting to draw out moisture will be sucessful.
    Good luck.

  • My "iTunes has stopped working" keeps popping up every time I try to open it up, I don't know what to do, cause I can't get to my Library

    I recently reinstalled my iTunes, and it was working fine, but now everytime I try to open it up, the message "iTunes has stopped working" and it shuts down. I have uninstalled it, and reinstalled it many times. I donl't know what to do. If someone could help me that would be great, thanks!

    Waht is error type?. What platform is it?

  • Please is an emergenci!!! I put my iPhone 5 to charge and the cable is not working I tried in other pluggers in the house but nothing I don't know what's wrong and I don't have any more battery

    Hey I plug my iPhone 5 and the charger is not working and I'm freaking out!!! It never hasn't happened and I just have in this moment 4% I all ready tried on pther pluggers on the house and is the charges that doesn't work. What should I do?

    @whimsei,
    Hello and thank you for posting back.  What it sounds like is the cable that connects to the screen from the motherboard has either come loose or has a issue after the fall.
    To fix this it would have to be opened up and the connections checked.  If there is an issue with the cable then it would have to be replaced.  This will require either you opening up the system yourself and checking the connections and tha cable or sending it in for repair.
    Here is the link to the maintenance and service guide.  If you feel comfortable doing the work it will help you.
    HP 2000 Notebook PC Compaq Presario CQ58 Notebook PC
    Maintenance and Service Guide
    If you want to send it in for repair here is how.
    Please call our technical support at 800-474-6836. If you live outside the US/Canada Region, please click the link below to get the support number for your region.
    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    Please let me know how things go.
    Thank you again for posting and have a great day.
    Please click the "Thumbs Up" on the bottom right of this post to say thank you if you appreciate the support I provide!
    Also be sure to mark my post as “Accept as Solution" if you feel my post solved your issue, it will help others who face the same challenge find the same solution.
    D5GR
    I work on behalf of HP

  • My iPhone 5C will only charge when the phone is switched off I've tried multiple leads and still it will only charge when it's switched off, somebody has told me it's the battery? But I don't know what to do

    yesterday my charger was working fine, all day long I got home and go to plug it in and it's not working, I let my phone die and it starts working like the battery symbol shows up but once the phone is on it stops working. I've tried a couple of leads but I know they aren't proper apple and it still doesn't work, my friend said I've probably fried the battery but I'm not sure, but I know since I got the phone the battery hasn't been all that good, it charges quickly but then also dies quickly, I really don't know what to do and I really need some help, should I get a new lead or replace my phone because I have insurance?

    Reset the device:
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    If that doesn't help, tap Settings > General > Reset > Reset All Settings
    If nothiing above helped, restore the iPhone to factory settings >  Use iTunes to restore your iOS device to factory settings

  • I don't know what it means "other" in "about this mac -- storage". Someone knows???

    Like i said, when i'm at "about this mac --> more information --> storage" i don't know what it means "others". I want to know this cause i used 27 gb of "others". Thanks,
    Francisco from Argentina

    fran.catena wrote:
    Like i said, when i'm at "about this mac --> more information --> storage" i don't know what it means "others". I want to know this cause i used 27 gb of "others". Thanks,
    Francisco from Argentina
    Hi, have a look at this Discussion...
    https://discussions.apple.com/message/16073912

  • Hi, I forgot my email and password and my iphone need to activate i dont know what to do and i cant remember the email address or the password please help me I dont wanna lose my phone :(

    hi, I forgot my email and password and my iPhone need to activate i don't know what to do and i cant remember the email address or the password please help me I don't wanna lose my phone.

    IF you forget your email and password and you are stuck in the activation process, it usually gives you a clue on what is your email like w********[email protected] If you really own the phone, you already have a clue on what is that email add. Then go to appleid.apple.com, click on manage my device, enter what you think is your email addy (no harm in trying that it wont lock) then click on i forget password. This will give you an option to either sent the password to an alternate email. If you have several, then sad to say you have to open it one by one and check including your spam mails. Another option is to answer some security questions you made while creating an apple id. Your last option is to call apple support. If you know the email add and you can prove ownership, they can reset the password for you

  • When I plug in my iPod nano 4th gen to iTunes, a lot of space is taken up by 'other'. What is this and how can I get rid of it to free up some space?

    When I plug in my iPod nano 4th gen to iTunes and click on my iPod, I can see a graph showing how much space is available on my iPod and what it is being taken up by.  A lot of space is taken up by 'other'. What is this? I have a big iTunes library, with about 2000 songs, so I don't want all this space taken up by something I don't know what it is. How can I get rid of it?

    OmniDiskSweeper is a good program to see what's taking up space: http://www.omnigroup.com/products/omnidisksweeper/

Maybe you are looking for

  • Syncing iPhone and iPod

    My iPod s smaller than my iPhone, and I have different music to sync to each one. Does iTunes recognize the device and allow you to have separate songs / albums checked for each device?

  • Multiple connections for the same user.

    I have EJB A and EJB B. A and B use a JCA connector that           I have written. I have matchManagedConnections set so that if user U has not used EJB A or EJB B, then a new ManagedConnection is created. If user U has used A or B then that user is

  • ITunes wont find my music on my external drive (when it used to!)

    I recently filled my PC's interntal harddrive with music to the point where it was so slow I had to to buy an external drive to keep it on. I tranferred all my music on to the hard drive and have had no problems with it until today. Today, I started

  • Planned order to PR conversion in MD04

    Hi Gurus, We see planned orders in MD04 for a material. Please explain me how and when the system will convert this planned order to PR. The material is externally procured. please exaplain me about the MRP elements and and their relationship in MD04

  • Certain songs get skipped

    I have a 30G video ipod which I have had for almost a year. I had a problem with my powerbook, and had to reinstall everything (as I had lost all my songs). I got all my songs back onto itunes, but NOW certains songs which were NOT purchased from itu