My phone has been frozen for an hour. How do I get it unfrozen?
My phone has been frozen for over an hour. How do I get it unfrozen?
For "iPhone frozen", you can try these ways to unfrozen it:
Force quitting app: Press and hold the Sleep/Wake button on top of iPad for a few seconds until a red slider appears, then press and hold the Home button until the app quits.
Reboot iPhone: Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
Reset iPhone settings: Go ahead to select Settings > General > Reset > Reset All Settings
Reset iPhone to factory default: As the method of last resort, you can restore the iPad to its original factory settings. However, it will erase all your iPhone data. Therefore, you must backup your iPhone first. Then, go to Settings > General >Reset > Erase All Content and Settings.
Hope it can help you.
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Hey p0507!
Here is an article that addresses your error message, and can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
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Thanks for using the Apple Support Communities!
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Hi all, so this morning I tried to update my iPhone 5 to the new iOS8 and my phone has now been frozen for 5+ hours along with leaving the update incomplete. Does anyone have any idea on how to fix this? Cheers
Hello e.d3,
Thanks for using Apple Support Communities.
To troubleshoot this issue where you are unable to update your iOS device please follow the troubleshooting steps in the article below.
If you can't update or restore your iPhone, iPad, or iPod touch
Take care,
Alex H. -
Please help
Restore it as new. Why wouldn't you do that when purchasing a used device from another individual?
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Hold down the home button and the power button for about 25 seconds or until you see the apple logo. Thats a hard reset and it should restart the phone and bring it back to the slide to unlock.
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Hi Lauren,
When troubleshooting power issues, we want to make sure we have followed all steps outlined in the following article:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/TS2802
Will not turn on, will not turn on unless connected to power, or unexpected power off
- Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
- Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion.
Learn about LCIs and corrosion.
- Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
- After at least 15 minutes, if:
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restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
- If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
Thanks,
Matt M. -
need help my ipad sudedenly froze cant shut it down has been so for 12 hours now
What to Do When Your iPad Won't Turn On
http://ipad.about.com/od/iPad_Troubleshooting/ss/What-To-Do-When-Your-Ipad-Wo-No t-Turn-On.htm
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
iPad Frozen? How to Force Quit an App, Reset or Restart Your iPad
http://ipadacademy.com/2010/11/ipad-frozen-how-to-force-quit-an-app-reset-or-res tart-your-ipad
iPad: Basic troubleshooting
http://support.apple.com/kb/TS3274
Cheers, Tom -
My 3G has been discharging for an hour.
While I was on my way home my battery died and the discharging screen (the black screen with the spinning white bars) has been showing for an hour and when I connect the phone to my computer to charge it I'm getting error 0xE8000065. I have no clue what to do, no clue what to search for. Anyone have this problem before or know how to fix it?
Welcome to the discussions,
can you charge your phone using the adapter? If so, make sure to charge it for at least 10 min. before you connect again to your computer, if needed in recovery mode: http://support.apple.com/kb/HT1808
More troubleshooting on your error message can be found here: http://support.apple.com/kb/TS3221 -
My e-mail account has been frozen for security reasons. I do not have a rescue e-mail address on file so when I try to reset my password the instructions are sent to the e-mail address that is frozen. How can I get Apple to remove the frozen status from my e-mail account?
<Email Edited by Host> Account Security Team (AST)
Check the AppleCare number for your country here:
http://support.apple.com/kb/HE57
Call them up, and let them know you would like to be transferred to the Account Security Team. -
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Delete your old Firefox Profile and create new one
*http://kb.mozillazine.org/Creating_a_new_Firefox_profile_on_Windows
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*https://support.mozilla.org/en-US/kb/back-and-restore-information-firefox-profiles
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Can anybody help in my concern below
I found an update ios6 in my iphone settings and then I tapped on install ,but it is going on and nothing is displaying .Only apple logo is displaying frequently.It has been happening for 13 hours.my question is how much time it will take to update iosRead this: iOS 4: Updating your device to iOS 5 or later
... oh I think it is a 3gs or a 3
This makes a difference. What does it say in Settings > General > About? -
The iOS 8.0.2 has been downloading for an hour on my iPad, is that normal?
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Not normal. You probably got a bad connection, but the update is not what you want. You are so far behind at Firefox 3.6.10 that even if the update worked you would still probably have to do more updates. With Mac OS X 10.4 you cannot go to Firefox 4.0, but you will want to go to the latest 3.6 version which is 3.6.17
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