My phone has been restored to default
When attempting to download music from iTunes onto phone, my phone was wiped clean of photos and numbers. Any idea how to restore if phone has never been backed up?
The video needs to be converted into the correct resolution and framerate otherwise it won't play.
Try QCIF resolution and 15 fps first. Use a bitrate of 350 kbps or so. Ensure the codec is h263 or MPEG-4 but not H264.
Once that works, then try H264 codec, same resolution but check that it's h264 baseline profile. Then if it works you can try QVGA resolution.
Try ANYVIDEOCONVERTER see if that works better.
640K Should be enough for everybody
El_Loco Nokia Video Blog
Similar Messages
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My phone has been restored using iTunes. All of my previous photo are downloaded. I'm unable to delete the photos from the phone - no trash bin. It has utilized all my storage and I'm unable to use any of my apps.
Hello there, Jeanne2919.
There is a great Knowledge Base article that is right up your alley:
iOS and iPod: Syncing photos using iTunes
http://support.apple.com/kb/HT4236
Specifically this section:
To delete synced photos and videos
In iTunes, select the device icon in the Devices list on the left. Click the Photos tab in the resulting window.
Choose "Sync photos from."
On a Mac, choose iPhoto or Aperture from the pop-up menu.
On a Windows PC, choose Photoshop Album or Photoshop Elements from the pop-up menu.
Choose "Selected albums" and deselect the albums or collections you want to delete.
Click Apply.
To delete Camera Roll photos and videos
There are two methods to delete items from the Camera Roll:
Import the Camera Roll to your computer, choosing to delete items after import.
or
Delete photos and videos from your device manually. Open the Photos application, open the Camera Roll, tap the Action button, tap each photo to select it, and tap the Delete button.
Note: For photos and videos you want to save for later, import them to your computer before deleting them from the Camera Roll.
Thanks for reaching out to Apple Support Communities!
Cheers,
Pedro D. -
I lost my iPhone recently. It has since disappeared from support profile. Does this suggest that the phone has been restored and synced with another account?
See:
What to do if your Apple ID has been hacked
(Fair disclosure: The Safe Mac is my site, and contains a Donate button, so I may receive compensation for providing links to The Safe Mac. Donations are not required.) -
IN TROUBLE! Phone has been restored, lost everything - forgotten Apple ID and Password!!! HELP
IM IN TROUBLE! Phone has been restored, lost everything - forgotten Apple ID and Password!!! HELP
As for forgetting your Apple ID, head to If you forgot your Apple ID password - Apple Support and follow those instructions.
As for those things you lost, well that's your own fault for not syncing to iCloud or your computer. You can re download most previously downloaded items once you log into your Apple account in iTunes or the AppStore. -
My phone has been restoring since yesterday at 5 pm, its now the next day at 8 am. what do I do?
I have an Iphone for and still have ios 6. For the past couple of days icannot Imessage, it keeps saying "waiting for activation". I alsoo had a ridiculous amount of "other" space on my phone.
Well I took it to the apple store and the guy restored my phone which seemed to fix all my problems, but I still cannot imessage unless connected to wifi and my phone is still restoring. I tried plugging it to my computer and itunes wont let me restore it.Plus the messages won't send from my number, only my email. I can see my number as an option but I cant click on it.
1) How can I get this to restore faster? Or how much longer will this take?
2) How can I immessage again?
3) How can I get my phone to send messages from my number and not my email?I didn't know you have an MBP. It doesn't have antivirus unless you added it, and the firewall is off by default. And iTunes on a Mac knows how to get around it. It's beginning to look like a hardware problem. Do you have another computer you can try to restore it with? Or an Apple store where you can make a genius appointment?
Do you have the latest version of iTunes (10.4). If you don't you should get a warning, so you probably do, but worth checking. You can try reinstalling iTunes; as it's a Mac you can just download and install over the old one.
What version of OS X? You need at least 10.5.4.
I asked about TinyUmbrella, but let's check anyway. Using textedit, open the file /etc/hosts. You may have to enter the file name directly, as it's hidden and you may not be able to browse to it. It should look like this:
# Host Database
# localhost is used to configure the loopback interface
# when the system is booting. Do not change this entry.
127.0.0.1 localhost
255.255.255.255 broadcasthost
::1 localhost
fe80::1%lo0 localhost
If it has any other lines, especially lines that contains gs.apple.com, delete those lines and save the file. The Update should then work. I doubt that this is the problem, but we've tried all of the standard ways to fix it. -
I heard about all the problems with the new iOs 7 update but also heard Apple would force me to do it. I tried to update but didn't have enough space. Had to delete ALOT of my apps and still not enough space. Phone was working perfectly fine and message pops up that "I will not have any service until I restore to iTunes. I plug into laptop to restore and it forces me to update to iOs7. Takes 3 hours. It updates but phone doesn't restore. Have tried all the troubleshooting tips:reset to factory settings, recover etc. Got a new SIM card because it said I don't have one but I do. Apple support wouldn't help me because I was out of warranty, and said I would have to pay. Went to the Apple store and they couldn't fix it and said "it's a hardware issue" that will cost me $170.00+. I FIRMLY BELIEVE THAT THE NEW iO7 FRIED MY PHONE'S HARDWARE. The phone is on the HELLO stage and keeps searching but will not activate to server- it's temporarily unavailable. Have tried multiple times.I have a 3 year contract with Rogers and the phone is less than 2 years old. Apple needs to take responsibility for crashing my phone. I NEED A FREE NEW PHONE!!!
Restore it to factory settings, then set it up from your back up. Did this last year when I got my new iPod, and it worked. I have no idea why syncing OTA can sometimes glitch, but hopefully this will help.
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Trying to update to 2.0.2 iTunes wont recognise phone has been restored
I decided to take the risk and update to 2.0.2 the day before yesterday and it stopped half way with an error. My phone was then stuck on the connect to itunes screen with iTunes refusing to recognise the phone.
I did a DFU restore as thats the only thing left to try and after 6 hours and after appearing like it had totally crashed on the iphone it is restored and the iphone appears to be both updated to 2.0.2 and everythings on there including all my settings...
The problem is when I plug it into iTunes it asks me if I want to set it up as a new phone or restore it from the backup (which is now dated after the restore was finished)..
Ive gone through this now 3 times and no matter what it just keep going back to that screen as if it never restored the phone. How do I get itunes to recognise the phone and let me put my songs, etc. back on?
After having been plagued with problems with apps crashing and having my phone brick itself daily I'm really not getting a good impression of the new phone and I personally don't recommend you buy one if your thinking about it:
http://discussions.apple.com/thread.jspa?threadID=1600894&tstart=0
http://discussions.apple.com/thread.jspa?threadID=1676330&tstart=45I'm in the same boat.
my 3G iPhone is ******* me off too.
It began when I couldn't update the photos due to an error message that would appear when I attempted to sync. So I decided to restore the phone to factory settings, thinking that would fix the problem. Nope. Now my phone is even worse. After restoring, the phone (in iTunes) goes straight to the "Set Up Your iPhone" screen. I've restored it three times, and can't get past this screen in iTunes. This means no music, media, or apps can be added to my phone. what a pain in the ***.
I'm going to try setting it up as a new phone, and if that doesn't work, I guess my next stop is the Apple store. -
HT201269 Phone has been restoring for 2 months - please help!
I have been trying to update a new device from iCloud for the last 2 months but the update never completes. The phone is still said to be 'restoring' itself, and until this is done it won't let me update the software or anything. Please help!
Turn your phone off and connect your cable to the computer, but not the device just yet. Start up iTunes. Now, hold down the home button on your phone and plug it in to the cable - don't let go of the button until iTunes tells you it's detected a phone in recovery mode. Now you can restore to factory settings.
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Iphone would not restore---- Error -50. I have tried to restore, and it restored it to the new point that it created after 5.0 was installed. How can I get it an older restore point from my backups and restore it on another computer? The phone has been wiped out. I can see earlier backups in my C:\Documents and Settings\user\Application Data\Apple Computer\MobileSync\Backup folder. There are four subfolders in this address. I need my contacts, photos, and messages back. I know this is a common error but I can not figure it out. I have ran the other troublshoot items in the error steps for 13 and 14 like apple says. Is there a way to call apple and get a step by step of how to restore from another restore point? Does anybody have a solution????
It tells you to go to Error 13 and 14 if you receive error (-50).
Here is what I have tried...
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting. I have moved it around to different ports.
Put a USB 2.0 hub between the device and the computer. Didn't change anything.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts. Removed all virus protection and firewall.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.Used the Microsoft fix it.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online. Doesn't matter.
Try to restore from another known-good computer and network. I do not know how to do this or how to find the correct/full/complete restore point. There should be more information for this. -
I got my cracked screen fixed , and ever since my phone has been acting up. Now Im trying to restore it and it wont restore. Also my phone wont work without being on the charger. It just wont disconnect from ITunes Can I get help ASAP
nadiamilan wrote:
I think that is an great idea . But I wanna know if there is anything else i can do besides going all way back to the place i got if fixed at ....
Probably not. -
Is there anyway to restore back to where I started? I just downloaded and upgraded, hands off. But it looks like the phone has been set to factory defaluts. I saw a message to that effect but then the process continued and I thought it was restoring my data. Am I in the tank?
The first time an iPhone is connected to iTunes that is used to sync with another iPhone or iOS device, you are prompted to transfer the backup for the other iPhone or iOS device or to set up the iPhone as a new iPhone.
The former does as provided - it transfers the backup for the other iPhone or iOS device to the iPhone replacing all data on the iPhone that is included with the backup being transferred. The latter does nothing allowing you to make your various selections for the iPhone sync preferences with iTunes.
This is designed to be done right away with a new iPhone.
If you don't have a backup for the iPhone with iTunes on your computer and don't have an iCloud backup that hasn't been updated since choosing to transfer the backup for your iPod Touch to the iPhone, the data that was on the iPhone is gone. -
Having followed the instructions for "if you have never synced your device to itunes" and my computer displayed the message that the device has been restored, my phone is still saying its disabled and I should connect to itunes. What do I do now??
Put the iPhone into Recovery Mode and then try the Restore again:
http://support.apple.com/kb/ht1808
If that still doesn't work, as a last resort try DFU mode:
http://www.iclarified.com/entry/index.php?enid=1034
If that still fails, you'll probably need to go to an Apple Store or call Apple Support for further assistance.
Regards. -
play a song from itunes? it will show the art work then skip three or four songs and start playing! How can I get it to play the songs I touch? This is a new phone but has been restored from backup. Not even all my icloud music is showing
Hi amorg1876,
If your iPhone is skipping over certain songs, you may want to check out this article:
Troubleshooting songs that skip
http://support.apple.com/kb/TS3217
Cheers!
- Ari -
Camera is black-- unable to take any pictures. All phone content has been restored and still hasn't fixed the issue. HELP
Hey DannyHTDB,
Thanks for the question. If you follow steps 1, 4, then 5 in the iPod troubleshooting assistant, that will most likely resolve the issue:
iPod Troubleshooting Assisstant
http://www.apple.com/support/ipodtouch/assistant/ipodtouch/
All the best,
David -
my iphone 5 randomly shut off and when I plugged it into my laptop, it says it is in recovery mode. however, i keep getting error 9 when it's attempting to restore. my phone has been off for 24 hours now and i can't get it to successfully restore
Hey p0507!
Here is an article that addresses your error message, and can help you troubleshoot this issue:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/ts3694
Configure your security software
Check your security software and settings, which can block ports and prevent connection to Apple servers during update and restore.
Common errors: 2, 4, 6, 9, 1000, 1611, 9006, 9807, 9844. Sometimes as a result of this issue, a device might stop responding during the restore process.
Thanks for using the Apple Support Communities!
Cheers,
Braden
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