My phone is 2 weeks old and would not update/sync this morning, told me I would have to restore. It will not resotre and gives me an error code 17 and 56? I have the latest version of I tunes on my computer and am not sure what to do with this
Does these error codes mean that I have to replace my brand new phone. Should I go into Verizon, or take it straight to Apple???
It's possible there is a problem with the server you are syncing to. I'd wait a bit, try again a little later.
Similar Messages
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Trying to find out if I can regain complete sync of my Itunes library and my Ipod Classic.
Recovering your iTunes library from your iPod or iOS device: Apple Support Communities
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i have tried to upgrade to the latest version of i tunes. I have been unable to do so as when it gets 2 thirds of the way through the installation a message appears saying that i have lost the installation source for apple software update any ideas of how to get this back and install itunes again?
A second generation iPod touch can't be updated past 4.2.1.
(86969) -
I have Windows 8.1 on my PC. Ever since downloading the latest version of i Tunes, it will not recognize any of my i Pods (3) and therefore am unable to sync any music from my i Tunes to the i Pods. I've tried all the obvious things like resarting the PC as well as the i Pods tried different patch cables but the i Tunes software will no longer recognize my i Pods. I have automatic sync selected, but I even tried to manually sync by clicking on devices under File but the sync icon is "grayed" out. When I look under Preferences and click on devices the serial numbers of my i Pods appear and are correct but again will not recognize the i Pod when plugged in to the PC. Bottom line I'm dead in the water....appreciate any suggestions....thanks
Hi 78causeway,
Thanks for visiting Apple Support Communities.
I recommend going through the troubleshooting steps in this article if your iPhone is not recognized by iTunes for Windows:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best,
Jeremy -
Does one have to have the latest version of iWork in order to access and sync Microsoft Office documents like I did with MobileMe?
Hey there RMBrizzolara,
It sounds like you have downloaded iTunes from the download site, but when you connect the phone to your computer you are prompted to update iTunes to 11.1. I would start by opening iTunes and then verifying the version that is running with this article:
iTunes: How to find which version you are using
http://support.apple.com/kb/HT1208
On Windows
Open iTunes.
On the Help menu, click About iTunes. A window appears with scrolling text. The first text that appears displays the iTunes version (press the Space bar to freeze the text if it's moving too fast for you to read).
Also when you download the iTunes installer, you MUST double click the file that was downloaded to install it.
You can check in your Programs folder and try running the iTunes application from there to see if that works.
Cheers,
Sterling -
I have a windows computer running xp. I can not load the latest version of I tunes. I receive an error message that the 'msi" file can not be found. I can not delete I tunes for the same reason.
HELPItIt is the the ituens msi file
From: Apple Support Communities Updates
[email protected]
Sent: Monday, February 27, 2012 3:40 PM
To: escow 39
Subject: - Re: I want to install the latest version of
i tunes. I recieve an error that the MSI file is missing. It won't load the
new version and I can not delete the software either. HELP!
<http://images.apple.com/support/images/emails/apple_logo_gray.gif>
<https://discussions.apple.com/index.jspa> Apple Support Communities
Re: I want to install the latest version of i tunes. I recieve an error that
the MSI file is missing. It won't load the new version and I can not delete
the software either. HELP!
created by b noir <https://discussions.apple.com/people/b+noir> in iTunes
for Windows - View the full discussion
<https://discussions.apple.com/message/17708214?ac_cid=142432#17708214 -
I have bought a Season pass for The Big Bang Theory. I have downloaded alle recent Epiodes without any Problems. But now... i can't download the latest Version for free. Itunes doesn't recognize my Season pass and let's me buy it again. Whats going? Do I miss something?
Best regards,
MicheleContact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
Cannot add music to the latest version of i tunes
I have downloaded the latest version of i tunes but i am unable to add any content i have tried importing from a disc and also drag and drop, it shows the content being added in the top progress bar but when its finished the content simply isn't there.
I have also used amazon cloud to download music and as it's downloading it says after each track that it has been added to i tunes but the music is just not there.
Thanks for any help you can offer.Recent builds of iTunes seem to have an occasional problem where the main music section doesn't always list all the music that has been added to the library. Create a smart playlist with the name of one of the albums and you should find that the media is actually present. Often adding some more media seems to fix things. Downloading the iTunes Free Single of the Week has a good success rate.
Alternatively you could try closing iTunes, then removing the hidden file sentinel from inside the main iTunes folder and restarting. This will cause iTunes to run a consistency check on the database which should sort out any anomalies.
BTW I had a clue from another thread that the "missing" tracks might be listed in the Unknown Artist/Unknown Album area at the bottom of the listings. Would you mind taking a look to see if you see the same?
tt2 -
I am unable to upload the latest version of iTunes. It worked before and when prompted uploaded the newest version. Now I'm unable to access iTunes..."Error 7 Windows Error126. Insufficient privileges". What do I do?
Hey thomashfrompa,
Thanks for the question. I understand that you are experiencing issues with iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using the Microsoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M. -
Ever since I downloaded the latest version of firefox..is running slower, I am not really liking the new format, is there anyway to go back to the old one?
A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.com/kb/Server+not+found
*https://support.mozilla.com/kb/Firewalls
Start Firefox in <u>[[Safe Mode]]</u> to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.com/kb/Safe+Mode
See also:
*https://support.mozilla.com/kb/common-questions-after-upgrading-firefox-36
*https://support.mozilla.com/kb/how-do-i-get-firefox-button
*https://support.mozilla.com/kb/why-are-tabs-top -
whenever i download the latest version of itunes it slows my computer down and will not access the store, whenever i download the latest version of itunes it slows my computer down and will not access the store, any suggestions?
In the course of your troubleshooting to date, have you worked through the following document?
Apple software on Windows: May see performance issues and blank iTunes Store -
before downloading the latest version of I-Tunes, I used to be able to view the ALBUM ARTWORK at bottom left when clicking on a song.
I am now unable to see the artwork.
Is it no longer possible with the updated software ??Correct, Apple have removed that feature. However, you can still see the artwork of the song that's playing; it's shown in the Now Playing indicator at the top of the iTunes window. It is small, but if you click on it, a larger version pops up.
Also, in Albums View, you can see the album artwork. -
I downloaded the latest version of Adobe Reader (11.0.07) and installed it. Message said install successful. But APEX learning software does a check to see if my system has Adobe Reader and it says I still need to install it. What's up? This has happened to me numerous times throughout the years. I need to get to the bottom of this problem. Thanks for your help.
You still don't give us the message you are receiving. My guess: you are trying to open a PDF in a browser that uses its own PDF viewer, not the Adobe Reader plugin: http://helpx.adobe.com/acrobat/kb/pdf-browser-plugin-configuration.html
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When I start iTunes, how do I get rid of the message "To use this machine for downloads, enter you Apple ID and password" which I now see twice since I downloaded the latest version of iTunes. Once is enough and no checkbox exists to say "do not show this message....."
Does this apply?
If you're asked for the password to your previous Apple ID when signing out of iCloud - Apple Support -
When I try to install the latest version of ITunes on My windows computer, it doesn't install. It says log in as administrator (which I am). Any fixes?
What didn't work? Removing everything or just the older version of Bonjour? Did you follow the instructions in the link I provided above to walk you through the process?
Perhaps it would be a better idea to post this in the iTunes forums, since it is an issue with iTunes and your iPod Shuffle.
https://discussions.apple.com/community/itunes
B-rock
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