My phone is blocked on black screen

Hi,
i just got an Iphone 4, 2 weeks ago, and i had some issues at the beginning, the iphone won't turn on, and didn't want to charge... after a full charge it worked ok.
but few days later i had a black screen on my mobile, i thought it was turned off, but i tried to call myself, and it was ringing (on the line, not the Iphone), so i thought it was sort of a screensaver or something, i went to apple store Barcelona, and after checking it for about 5s, they gave a new one...
i then came back home, and restore my new Iphone... with apps on itunes that i bought.
few days later, i woke up at 9.30 am (supposed to be awake at 8.00am), and found my mobile on black screen, and my alarm didn't rang...
i found some guys on internet who the same issues, but with no permanent fix... only the home and switch on button for 15 s, and it doesn't work the first time for me, always the 2nd time.
and when it turns on again, i dont have to put any passwords, and all my apps are still working like nothing happenned...
i have the version 4.3.2, and i didn't jailbreak it.
i hope it s just a software issue, and that Apple will release an update soon, or exchange my device for an Iphone 5 
hope u'll have a fix soon!
thanks,

Hold the screen lock button and the home screen button together for a while and the phone will restart, hopefully fixing the problem, make sure you press the screen lock button before the home screen button tho, otherwise you will just take a screenshot.
(EDIT) Also, ignore it when it brings up the slide to turn phone off slider (thats if it appears) and just keep holding, if your phone doesn't bring that up just keep holding until the phone restarts. Also sometimes the phone won't always turn back on by itself, in which case, do it yourself

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