My phone is broken, I am trying to set up my iMessage on my laptop but it is telling me i have to sign in with my apple ID on my phone, which i can not do

How can i set up iMessage on my laptop without my phone (it is broken. not the actual phone just the screen)

Follow the instructions under the heading "How to unlink a phone number" on this page.

Similar Messages

  • When I try to sign in with my Apple ID and password, it says I can not sign in.  To check my network connection and try again.

    When I try to sign in with my Apple ID and password, it says I can not sign in. To check my network connection and try again.
    I am connected to my home wifi network. Why can't I sign in??

    Not sure, but iAd Producer probably has nothing to do with this.
    Did you try posting in a forum that discusses iPhone, or FaceTime, or networking?
    I searched and this looks like the best fit : https://discussions.apple.com/community/iphone/using_iphone
    -M

  • I have Iphone 4s that is on warranty but its screen has stopped working when i peek in with a external light it shows iphone disabled. and can not restore from i tunes as well. i am in pakistan and phone was bought from Canada. how can i get assistance?

    hello can apple help me out.i am from Pakistan, i received iphone 4s as a gift, it was purchased in canada last march 2012. unfortunately its screen stopped working and inside screen when i try to look with external light. there was message "iphone disabled for 60 minutes" i tried restore but could not it downloads update but does not do anything i am heck upset its really something means to me alot. I tried to find out warranty claiming process but here in pakistan it has not been officially launched. Why so ? in a country where 50% people are using iphone and apple is not there? i was really shoked. well i really need help.please guide me how can i get it replaced or anything that can be claimed in warranty.it is still on warranty. But i am in pakistan where i can not find any istore where they deal with warranty. Please guide me i have studied alot and have read stories about people having same experience and apple helped them alot. I am amazed that i been giving marketing presentations on a brand which is not in my country but heared much "good" about you. and was having great experience of your device. Please dont make it true what i have heared about you.
    Regards.

    Try restoring the iPhone to factory settings. If you are having difficult restoring, put the iPhone into Recovery Mode and see if that then works:
    http://support.apple.com/kb/ht1808
    If not, or if a restore to factory settings does not fix the problem, then your iPhone may have a hardware problem. You can only get the iPhone serviced by Apple in Canada, so you will have to take the iPhone there or send it to someone you know in Canada who can get the iPhone serviced and send it back to you. The only option for getting service in Pakistan would be to pay some unauthorized repair shop to attempt a repair, after which Apple will no longer provide any service even in Canada.
    Regards.

  • For some reason when iMessage tries to verify my email, it wont work. It sends me right back to the previous "Sign in with your Apple ID or create a new account". How can I fix this?

    I'm not sure what happened besides the fact I accidentally changed the date and time. After that my iMessage has been acting up and won't verify my email. What do I need to do?

    Change the email on the old account to another new, current email address.
    An email address can only be linked to one Apple ID.
    It is possible to have content from multiple Apple ID's on a single iDevice.

  • I'm trying to activate iMessage and ill sign in with my apple ID then when I put my email in and click next it goes back to the sign in

    I jus got the fourth generation iPod touch and I'm trying to activate my iMessage when I put my apple ID in, it goes to the next step and says people will contact you by your email. Which would you like to use ? Then I'll enter my email and click next but it takes me right back to the first page where I have to sign in with my apple ID to activate it. This also happens with my FaceTime.  Please help me figure out how to get it to work!! I've updated restarted everything!!

    iOS: Troubleshooting FaceTime and iMessage activation

  • HT1212 My iPad locked after 1 incorrect passcode entry and I tried what a senior advisor told my to do, but it could not download the info unless I entered the correct pass code, which I can not do since it does not give me the opportunity.

    My iPad locked after 1 incorrect passcode entry and I tried what a senior advisor told my to do, but it could not download the info unless I entered the correct pass code, which I can not do since it does not give me the opportunity.  How do I get the window to enter my pass code?

    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    Saw this solution on another post about an iPad in a school enviroment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • I have itunes account and I'm trying to buy for itune store and asks me security questions which I can not remember and do not put a rescue optional email I should do?

    I have itunes account and I'm trying to buy for itune store and asks me security questions which I can not remember and do not put a rescue optional email I should do?

    Hello Jbamrah,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    Rescue email address and how to reset Apple ID security questions
    http://support.apple.com/kb/ht5312
    You can edit or delete your rescue email address at My Apple ID. To edit your rescue email address:
    Navigate to My Apple ID using your web browser.
    Click "Manage your account"
    When prompted, sign in using your Apple ID and password.
    Click Password & Security
    You'll be asked to answer 2 of your 3 security questions before you can make any modifications. If you are unable to remember your answers, you can choose to send an email to your rescue email to reset your security questions.
    Note: The option to send an email to reset your security questions and answers will not be available if a rescue email address is not provided. You will need to contact iTunes Store support in order to do so. 
    Best of luck,
    Mario

  • My iphons says iPhone is disabled please connect to iTunes but iTunes is asking for my passcode which i can not key into phone

    my iphons says iPhone is disabled please connect to iTunes but iTunes is asking for my passcode which i can not key into phone....any one know what to do???

    actually i just found this on apple.com/support

  • After updating my iphone5, my phone went back to factory setting and now I can't sign in with my apple id because it does not recognise it... Help?!

    After updating my iphone5, my phone went back to factory setting and now I can't sign in with my apple id because it does not recognise it... Help?!

    Yes, my telco is an approved carrier. If my phone was brand new, I think so, they opened it in front of me.. I really couldn't remember it was 1.4 years ago. It did seem new.
    Well it says, "_____" cannot be used to unlock this iphone. I've tried both my apple ids but it didn't work.

  • Im having problem setting up my Hotmail account, it used to work fine until few days ago. It says ive entered an incorrect username or password which i can sign in fine with them details if i use laptop or safari through the phone, Please help..

    Im having problem setting up my Hotmail account, it used to work fine until few days ago. It says ive entered an incorrect username or password which i can sign in fine with them details if i use laptop or safari through the phone, Please help..

    I Sugges you to log into your hotmail acc and go to security and password change bit, then you will see two-step verification.. turn that off and you will be able to set it up on your iPhone/iPad or even Mac.
    Give your phone a restart before trying to set it up. Thanks

  • I am trying to restore my iphone because I disabled phone by forgetting the passcode.  I have followed all instructions I found on line but it is telling me I have to turn something off on the phone but I can't since I don't know the passcode. Help

    I need help.  I forgot my passcode and have disabled my phone. 
    Trying to restore but it is not allowing me to without turning off find
    my iphone on the phone.  I can't do that because I need the passcode.
    What do I do?

    That is where I am trying to restore from but it keeps telling me I have to turn off "find my iphone" on the phone but I can't do that since I don't know the passcode..

  • I have an iPhone 4 and my lock button is jammed and I also can not touch anything on the left side of my screen well as any pop ups from the phone itself, so i can not get past the set up stage in reset process...how can i fix it/can it be fixed?

    I have an iPhone 4 and my lock button is jammed and I also can not touch anything on the left side of my screen well as any pop ups from the phone itself, so i can not get past the set up stage in reset process...how can i fix it/can it be fixed?

    Make an appointment at the genius bar and get the phone replaced.

  • I changed my LCD last day and now i noticed all my pictures on my phone are gone. I tried to restore the back that I got yesterday but it wont let me because its telling me there is not enough space on my phone!!!

    I changed my LCD last day and now i noticed all my pictures on my phone are gone. I tried to restore the back that I got yesterday but it wont let me because its telling me there is not enough space on my phone!!! That's wierd because I didn't download any app or anything else since my last backup and on the other hand about 3000 pictures are gone, how come there is not enough space left! I also check my usage on my phone and it shows that i have about 7.0 GB pictures!!! BUT my photos is empty! I want my picture back on my phone any solution anyone?

    Thanks for your reply!
    I just called the guy who changed my LCD and asked him what happend, he said there were no pictures on your phone when you gave it to me! i know he is lying tho!
    My apple warranty is over and I have to pay them to get some help over the phone!

  • My icloud activation lock is ON my iphone, which requires an activation login to access the homescreen, but when i log in with the apple ID on the phone, it says the apple ID is not meant to unclock this iphone 5 ios 8.0.2. please help me solve this.

    My icloud activation lock is on my iphone, which requires an activation login to access the homescreen, but when i log in with the apple ID on the phone, it says the apple ID is not meant to unclock this iphone 5 ios 8.0.2. please help me solve this.

    Yes the phone belongs to me. It was purchased from United Kingdom Vodafone to West Africa, i had to factory unlock to use any sim in it. so it belongs to me. I did the activation myself, now after updating my iphone to the latest update, it required a user id and password to activate the phone, but anytime i enter the details, it tells me the user Id is not correct but the password is correct..

  • I have a broken laptop on which my itunes library is stored on, i have set up another on my new laptop but can not update my ipod without erasing all my music, how do i get around this?

    I have a broken laptop which I can not get into on which my itunes library is stored, I have set up another library on my new laptop but I can not add tunes etc., without sync and erasing because you can only be registered to one library, how do I get around not having to start all over again putting music on my ipod, and spending loads more money downloading, I have the 1st generation ipod nano
    many thanks

    See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
    https://discussions.apple.com/thread/2452022?start=0&tstart=0
    B-rock

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