My phone is carrier locked how do I unlock it?
I sent my iphone for repair and apple replaced it. Now my carrier won't unlock it because it is not the phone I started with.
It has to be the carrier - there is no way to ask Apple to do it as they do not do it. Apple merely processes automatically the unlock requests they receive from carriers. It is the carrier, and only the carrier, who can process your unlock request for you.
I think you need to call them back and insist on speaking to someone higher up as the support folks you have spoken to seem very misinformed about their own company and how things work.
Similar Messages
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I brought a Iphone 4s from someone and they never give me their apple id and password. Now I the phone but its lock , how do I unlock it ?
You don't. Take it back to them and ask them to unlock it. If they refuse, or if they have now vanished off the face of the earth, you own a brick. There is no way past the activation lock without the proper credentials.
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i have purchased IPHONE 4 in guatemala
this phone is factory lock
how to open in my IPHONE 4 is factory unlockONLY the carrier to which it is locked can unlock it.
Contact that carrier and ask if they offer this service and if you qualify. -
My phone is carrier locked with telenor sweden and telenor is ready to unlock but payment must be paid through swedish credit card , that i dont have so what i can do to unlock , i m ready to pay for carrier unlock what can i do? I had a conversation through mail to telnor support , i got reply that only swedish credit card, no abroad credit card.
yes, when you bought the code, telenor tell you wait a few days, they offer to apple and unlock for your iphone, after a few days, you can check in the web, your imei Unlocked and you must restore your iphone with iturn, and conratulation your phone has been unlocked...
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HT1414 i phone was stolen has been recovered but is now locked, How do I unlock it ?
My I phone was stolen 3 days ago , it has now been recovered but is locked , How do I unlock it ?
Force the phone into recovery mode, as described here, and restore it:
http://support.apple.com/kb/ht1212 -
My replacemnt phone is carrier locked
My replacement phone is carrier locked & doesn't work outside AU & NZ. My original one was bought in UK & was carrier unlocked. I have contacted apple US, and they told me to contact Apple UK. Apple UK then told me to contact apple NZ. But im not able to as I dont live in NZ anymore. Also, there is no Apple in South Africa only resellers and they cant do anything too. Im actually getting a bit annoyed now as I feel like i am being given the run around and that this is bad customer service. Please help!!
thanks
ChristianYou were very very lucky that Apple AUS replaced the iPhone as
the warranty is NOT international and it must have been a good day for the
genius staff
Bottom line is if it was unlocked and you have a receipt from
Apple UK store it should have been replaced with an unlocked
iP5 in AUS (not with standing above comment on warranty)
Assuming Apple Aus sell unlocked iPhones they should
have given you an unlocked replacement ,
did you make them aware it was unlocked
however technically they shouldn't have replaced it at all
So it is gently gently and ,nothing to do with Apple UK or anywhere else
Can you prove defective iP5 was unlocked ?
although because it was unlocked is
probably the reason they decided to replace it !!!!! -
Dear sir
I have i phone 4s model A-1387 EMC-2430 FCC ID;BCG-E2430A IC;579C-E2430A and its locked how can i unlock it even so i bought it of some body not knowing about it and i live now in JordanIf you mean that the iPhone has Activation Lock - that is, it's asking for the previous owner's Apple ID and password to activate the device - then you will need that information, or you'll need to get the previous owner to remove the device from his/her iCloud account:
http://support.apple.com/kb/PH2702
If you can't reach the previous owner or he/she is unwilling to cooperate, then the device is unusable by you. Return the iPhone for a refund if you can.
Regards. -
i have a iphone that my daughter gave me and its locked how do i unlock it with no minutes on it
Ask her for the passcode If she does not have or remember it restore it as new phone. All data on it will be lost
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i was on my Iphone 4 and i updated it and then it said that the sim was locked how do i unlock it?
i upgraded it to the newest update and it came up sim locked enter three digit number to activate and then on the internet it said to restore it so i did that and now it says Sim locked insert a valid sim with no pin to activate :/The ONLY place that can unlock a locked iphone is the carrier to which it is locked ( if they offer this service).
It sounds as if you may have a hacked/unofficially unlocked iphone and it locked back to the carrier when updated ( as it should if it is hacked). -
I got a iphone 4 i was trying to unlock it but i dont have my carrier sim how can i unlock it?
i got a iphone 4 i was trying to unlock it but i dont have my carrier sim how can i unlock it?
Only the carrier that iPhone is locked to can officially unlock.
http://support.apple.com/kb/HT5014 -
i was gifted an iphone 5 from U.S and it does not work in dubai as it is locked how do i unlock it ??
Only the carrier it's locked to can unlock it. Have whoever you got it from contact the carrier it's locked to and request an unlock.
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hi i have a iphone come from japanese i cant use in belgium because its locked how can i unlocked?
Did you sign up for a cellular service plan when you purchased the iPhone?
You'll probably have to contact the carrier.
Take a look at this Apple doc for all the details -> iPhone: About unlocking -
Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??
Hello HaithamOkeely,
We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
If the device is unresponsive or if certain controls aren't working as expected, restart your device.
If the device remains unresponsive or does not turn on (or power on), reset your device.
If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
Let it charge for at least twenty minutes, then see if it starts normally.
If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
Connect the device to your computer and open iTunes.
If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
If the above steps do not resolve the issue, contact Apple.
iOS: Not responding or does not turn on
http://support.apple.com/kb/TS3281
Cheers,
Allen -
Im having trouble getting my macbook pro to boot up after a fail safe boot, im getting as far as the grey screen with the apple loggo. so im trying to run a disk repair but is saying the disk is locked, how do i unlock disk??
Some clarification may help.
You say you cannot boot normally. It shows a gray screen with the Apple logo.
Did you say it will boot successfully in Safe Mode (boot, then hold down the Shift key)?
How did you boot the machine to run Disk Utility? (Which keyboard combinations)? -
I have iphone5 and my sim card got locked how do i unlock it, says puk locked
have iphone5 and my sim card got locked how do i unlock it, says puk locked
<http://support.apple.com/kb/ht1316>
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