My phone is dead. wt to do?

HI
I am using Iphone 4s and suddenly the phone gets dead. its not charging as well. I do not have a warranty as well. Please suggest

A dead phone can be caused when the battery is completely drained and the phone shuts down. When this happens the phone usually does not respond immediately when plugged into the charger. It may take 15 minutes or more with the phone connected to the charger before it responds to any actions.
Plug the phone into the charger that came with the phone and plug that into a good wall outlet. Wait 15 minutes. Then, while the phone is still plugged into the charger, reset the phone. Press and hold both the Home button and the Sleep/Wake button continuously until the Apple logo appears. Then release the button and let the device restart. You will not lose data doing this. It's like a computer reboot.
If the phone restarts let it continue to charge unit the battery is at 100%.
If the phone does not restart make an appointment at an Apple Store to have your device examined by a technician. Or contact Apple Support. Be sure to back up your device before taking or sending it to Apple.

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Phone line dead, over 2 week wait for possible rep...

Hi there
I'm posting on behalf of my Mum who cannot post in the forum as her phone line/broadband are currently down.
On Friday 4th January 2013 she noticed the phone was dead, and also that the Internet had stopped working. She rang the usual number BT provides and was told by an Indian chap that there is a fault but there won't be anybody available to look at it until 21st January 2013! She was not provided with any reference numbers to track the case or anything which didn't help.
Bear in mind my Mum is in her late 60's and relies on the phone to keep in contact with relatives, and this is especially important since my Dad died.
I am aware that Openreach are busy yadda yadda, but it is simply not acceptable for her to wait over 2 weeks for someone to at least have a look at it! She has spoken to her neighbours and they were having problems originally which now appear to have been sorted.
I am worried that not only will she have to wait but that she will charged a ridiculous fee for any repairs, even though the fault is not anything that she has caused. Also I am not happy that BT are going to charge for zero service for a two week period, surely this is essentially robbery?
Is there anyway I can get this escalated, and is there anyway I can get the charges she will receive refunded?
I have already contacted someone in the forum via e-mail but I don't think it worked as I was using my brother's mobile at the time.
Thanks in advance
Solved!
Go to Solution.

Tootsie wrote:
You're welcome. Also, I understand that your mum can have al her calls diverted to an alternative number and there is some form of compensation available for loss of service....I'll see if I can find the details.....I've seen them somewhere
BT will not pay you compensation they will only refund your line and BB rental if your phone has not been repaired after the end of the 3rd working day also if you have your line diverted you are not entitled to this refund.
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HT201412 After ios7, My iphone4 has gone dead twice in a time frame of around two months...even though its not happening very often but a two month Old phone going dead just after a New update is not acceptable.probably ios7 still has sum bugs dat need to

After ios7, My iphone4 has gone dead twice in a time frame of around two months...even though its not happening very often but a two month Old phone going dead just after a New update is not acceptable.probably ios7 still has sum bugs dat need to be fixed...Can this bug expected to be fixed in the next update...

Hi 1283ar.
Unfortunately, iOS 7 is too hard to push for the iPhone 4 and therefore has a lot of effects turned off to try to get it to run as smoothly as possible.
However, it becomes better and better with each update coming but it's hard to do anything about the hardware on an already released phones.
If you still have trouble or think they are too hard. My tip is, if so, to restore your iPhone 4 and make a clean setup with no iCloud backup. But all your photos in a photostream so you can access it later.

If both you and the person you are texting have iMessage, and that person's phone is dead... Will it/Can it still be sent as an imessage? I am getting different answers from people. I want to know if this person was being untruthful about there phone bein

If both you and the person you are texting have iMessage, and that person's phone is dead... Will it/Can it still be sent as an imessage? I am getting different answers from people. I want to know if this person was being untruthful about there phone being truthful.

IF that is the only iDevice activated for that recipient, then no. It should not successfully send as an iMessage if the phone is powered off or has no data connection. If you have Send as SMS turned on, it should automatically fallback to SMS after a few minutes. Of course, they won't get this until they power on their phone, assuming they have a text messaging plan with their carrier.

Plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat.... i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead..... pl

i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s...
plugged the charger in the wall, it gives me a black screen then the white screen with the apple logo, then repeat....
i tried the dfu thing and now the phone is saying connect to itunes, when i plug the phone outta the wall, the phone goes dead.....
plugging the phone into the laptop NOTHING!!!!!!!!!!!!!!!!!!!!!
the laptop doe read my phone.....
no ding.....
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on

mariidb wrote:
i bought a locked at&t phone....
i sent it to be unlocked... got back a dead iphone 5s... {snip}
the phone wont turn on....
NOTHING
can someone plz tell me what the **** is going on
That's the problem. That's what the **** is going on.

Downloaded IOS update and now my phone is dead and won't come on.

Downloaded IOS update and now my phone is dead and won't come on. Any suggestions?

Now I have the phone on and I can see the screen (held down the power and home buttons), but "slide" won't work so I can use the phone.

HT1386 my i phone 4s dead while update in process , please help

my i phone 4s dead while update in process , please help

You apparently aren't listening or don't understand English well enough to understand the responses you're getting.
An unlocked iPhone will remain unlocked. Updating a legitimately unlocked phone does NOT affect the locked/unlocked status.
It will only lock IF the phone was hacked or jailbroken to unlock it.

I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

I tried updating iphone 6 to 8.1.3 But the phone went dead. I have tried using restore options - both update and erase, but the process stops when it tries to update Iphone firmware.

Put your phone in DFU mode,
Hold the Power Button (3 secs)
Continue holding the power button and also hold the home button (15 secs)
Release the power button while continuing to hold the home button (10 secs)
Your device should prompt with the "Connect to iTunes Screen"
Restore.

My phone is dead (no it is not the battery). It suddenly stopped working. I tried pressing the on/off button to no avail. What is up with this?

My phone is dead (no it is not the battery). It suddenly stopped working. I tried pressing the on/off button to no avail. What is up with this?

Press and hold down for at least 10 to 15 seconds, both the home and power/sleep buttons until the Apple logo shows up on the screen.
This will reboot the iPhone.
Its likely the iPhone crashed, and you need to reboot it. No data should be lost though.

The phone is dead after unsuccesful upgrade to 4.2.1

I received an error message but can't remember exactly which - 1603, 1608 or something like that - anyway, the phone is dead. There is the Apple logo on the screen but I cannot turn it off so I cannot restore it. iTunes does not recognize it.
Tried to restart the Mac to see if that helped. Connected it to the MacBook but no. So what do I do now? I need the damned phone!
Hope anyone can help me out...

That was it! The strange thing was that I had tried that but I was probably too impatient. This time I pressed it long enough and iTunes recognized it and it is restoring now. Let us hope the rest will work as well - but as long as it is responding:)
Guess I just needed someone to cool me down and start thinking again:D
It is restoring from the last backup now...

I's it true, you have to let your phone go dead once in awhile to save the battery?, I's it true, you have to let your phone go dead once in awhile to save the battery?

Is it true that you have to let your phone go dead once in awhile to save the battery?

If you ask it just one more time, I might get the question...
Doing a "full cycle" - charging to 100%, running until the phone auto-shuts down, and recharging to 100% recalibrates the battery meter. It does nothing for lithium ion battery longevity.

Phone died when on with a Customer Service agent. Now both phones are dead...What do I do now? Trying to set up my iphone 4S and I have no phone to call them back.

Phone died when on with a Customer Service agent. Now both phones are dead...What do I do now? Trying to set up my iphone 4S and I have no phone to call them back.
I was told I can set up my phone service through iTunes, but I can't seem to figure out where to go at this point. Any help would be greatly appreciated!
Greg

what do you mean, it died? plug it into the power! :-)

My phone gets dead when i connect WRT120N to the phone cord

i brought a new wrt120n from the retailer and when i tried to connect the modem and configure, my phone gets dead and i couldnt connect it to the internet
what to do??
i tried resetting the modem to factory defaults but the problem is not resolved

You have to upgrade the latest firmware on the Router which can be downloaded from the CISCO website (homesupport.linksys.com)....
Once you done with the upgrading of the Router then reset the Router and Reconfigure it.....Then open the setup page, change the MTU to 1400 from Auto...
As far as wireless is concern do the following settings:
For Channel Settings of 2.4 GHz you can make Channel Width to 20 MHz only and Channel to 6, 9, 11..
Under Advanced Wireless Settings change Beacon Interval to 75, Fragmentation Threshold to 2306, RTS Threshold to 2307...
Disable all the anti-virus and security centers...
Then check the concern that you expressed....

Ringer icon staying on,volume raise button not responding ,unable to turn phone on/off,phone now dead.!

Ringer icon staying on,volume raise button not responding ,unable to turn phone on/off,phone now dead.!

The Basic Troubleshooting Steps are:
Restart.. Reset.. Restore from Backup.. Restore as New...
Try a Reset of the Phone... You will Not Lose Any Data...
Turn the Phone Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
The Apple logo will Appear and then Disappear...
Usually takes about 15 - 20 Seconds...
Release the Buttons...
Turn the Phone On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

HT4993 My phone is dead and I have apple care. Do I take the phone to the istore?

My phone is dead and I purchased apple care. Do I take the phone to the apple store for support?

Sure.
Make an appointment at the genius bar

My phone is dead. wt to do?

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