My phone is disabled and it says to connect to itunes and i have no idea what to do
my phone is disabled and it says to connet to itunes but i have no idea what to do
Do as it says and connect to iTunes.
If you can't, try this: http://support.apple.com/kb/HT1808
Similar Messages
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Hi, I am having trouble accessing the iTunes store to download apps. Every time I want to download an app it says cannot connect to iTunes store. I have no idea why. I've reset my settings and it still doesn't work. Any help is much appreciated. Thanks
Start here and see if any of these steps help.
Cannot connect to the iTunes Store
Try this first.
Try resetting (turning off and then on again) your Wi-Fi router -
My phone is disabled, and I have forgotten my passcode? Need help reseting phone
My phone is disabled and I have forgotten my passcode, need help unlocking my phone
If you set up Find My iPhone (iPad/iPod), then it has the Activation Lock on it and I believe you'll have to erase the device through iCloud first:
http://support.apple.com/kb/HT5818
You can then restore it:
http://support.apple.com/kb/HT1414
Regards.
Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Communities page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums and in the Apple Knowledge Base, before you post a question. -
my phone has gone into recovery mode on its own. says to connect to itunes. i have restored it 10 times and it does nothing please help me i am out of the country and desparate
Open iTunes on computer. Connect iPhone to computer. If the iPhone is recognized in Recovery Mode, then Restore the Firmware. If not recognized, then hold both Home and Power Buttons until the iPhone is recognized in Recovery Mode. Usually takes about 20 seconds of holding both buttons. Restore the iPhone Firmware.
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I have an IPhone 4 that turns off on its own. When I plug the phone into an outlet, it says to connect to iTunes. When i connect my phone to itunes, the screen displays the apple icon and doesn't connect to iTunes. I need to backup info on this phone so I can apply my back up to a new iPhone. Is there any another way i can do this? My older phone will not show it's connected to iTunes. I used iCloud on the phone with problems, but I didn't back up all the info thru iCloud. Is there another way to back up?
Sounds like your phone is in recovery mode. In this case, all data on it is gone. There's nothing to back up.
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It says it can't install on case sensitive volumes and i have no idea what that means
It says it can't install on case sensitive volumes and i have no idea what that means
I didn't save a link, but I think I've read a similar message in the past month or so... are you on a Mac, and what is the volume name of your hard drive?
Link for Download & Install & Setup & Activation problems may help
-Chat http://www.adobe.com/support/download-install/supportinfo/ -
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
After updating to ios6 I am mostly unable to download apps, about 95% of the time I get a box saying "cannot connect to iTunes Store". Have checked for more updates and been around in circles on apple tech "support", any ideas anyone?
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I've received a message on my iPad that says "The provisioning profile Enterprise Open ID will expire in 3 days" and I have no idea what that means. The screen opens up to the General, Profile screen then has a place that would allow me to "Remove" this but I have no idea what this means. Can anyone help?
I have the same message, and NO, an IT Department has not installed software on this device. This is my personal iPad.
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I was charging my iPod and after charging for about 30 minutes I unplugged it. But now all it says is OK to disconnect. I have no idea what to do.
This is the ipod touch forum.
Try posting in the ipod nano forum. -
all of a sudden my itunes wont come up when i hit the desktop icon. un and re installed many times, tried new users, it finally gave me "you need to reinstall sqmapi.dll " im a noob and i have know idea what that is or where i can get it. i cant open any file or library that has anything to do with itunes except safari and quicktime are fine. im about to pull out whats left of my hair.
Okay, that's got one thing ruled out at least.
Can you check something for me, big? I'd like to see if iTunes launches with the Bonjour Service disabled.
In your Start menu, right-click Computer and select "Manage".
Expand "Services & Applications".
Open "Services". (Perhaps maximise the screen to better see what's going on.)
Right-click the Bonjour Service and select "Properties".
In the General tab, set the Startup type to "Disabled":
... and click OK.
Restart the PC and try launching iTunes. Does it open this time? -
I am not very good on computers and need help, I have lost past history emails when i have used hotmail on my new macbook, they say it is not set right but i do not understand! they say I need to ensure the box 'save a copy to the server' is ticked but they can not help me locate this and I have no idea what to do, can anyone talk me through this please?
Check your mail preferences. The example below is from the mail app that comes with mac. In my case I'm using yahoo mail which is a POP3 account. POP stands for post office protocol which is the set of rules used by a POP mail account to transfer mail. You can learn more about it here if interested. If the box below is checked, all the mail will be downloaded to your computer when you check your mail using the built in mail app and removed from the mail server. Here is another page to help you set up your hotmail account for use the the mac mail application. Hope this clears things up.
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I get charged for $9.99 each month and i have no idea what that is. It has been a long time since I used abode products so I am really not sure it is a product I purchased before. But I would like to cancel whatever it is on my account and stop the payment please. Thank you~
This is an open forum, not Adobe support... You need Adobe support to cancel a subscription
-cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or http://helpx.adobe.com/x-productkb/policy-pricing/cancel-membership-subscription.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
hey! my i just got my ipad back from having it taken away for a long time and i have know idea what the passcode is ive tried everything and i have no idea what to do
Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore and you have IOS-6 or lower, go into Recovery Mode per the instructions here. If you have IOS-7, read this. -
My rescue email is a deleted email and i have no idea what the answers are to my security questions… what do I do? How do I change the rescue email?
You will need to contact Apple support. You can use the link in the quote below from If you forgot the answers to your Apple ID security questions - Apple Support
If you couldn't send a reset email, don't have a rescue email address, or can't access email at your rescue email address, contact Apple Support. -
How do I remove an email address that is no longer vaild for the iTunes Store or my iPhone? A really old email address keeps popping up on my iPhone, the email address is not valid and I have no idea what the password was. It's been over two years.
Hello tcnolen1,
It sounds like you are trying to change the Apple ID logged into the iTunes & App Stores on your iPhone. Use these steps:
Changing your Apple ID account
Tap Settings > iTunes & App Stores, then tap the Apple ID signed in.
Sign out of the current Apple ID account and then sign in with another account or create a new Apple ID.
You can find the full article here:
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
Thank you for using Apple Support Communities.
Best,
Sheila M.
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