My phone is disabled becuase my password wouldnt work so i plugged it into the computer and held the buttons down but it still can't connect
So my iphone got disabled after putting in my password wrong about 8 times so i called apple and the lady said to plug it into a computer and press the home and top button at the same time, then it will restore after something pops up and u click restore. Well when i tried it said it can't connect until i unlock my phone, so i am completly stuck right now. Is something wrong with the phone(hardware) or i must have done the passsword wrong which i know i didn't.
Read here > http://support.apple.com/kb/HT1212
I think the Apple lady advised you to place the device into Recorery Mode.
Read here > http://support.apple.com/kb/HT1808
Did you successfully place the device into Recorery Mode? If you did a Restore should remove the Passcode.
Similar Messages
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My iPhone 4 will not turn on, when I plug it into my computer and load up iTunes its in recovery mode and the only option is to restore my device to factory settings, I have no back up of my phone I've also tried the home/sleep button thing but nothing, I have literally done every method I was told, I checked for water damage and that's fine. I don't want to restore my phone or buy a new one or pay for repairs because that's wasting money when it could be a simple way to fix it. And yes, I've also tried charging it and turning it in. I really need some help with my phone
That does happen. It depends on how hard the server is being hit, as well as the connection speed of your system. If you are on a windows system, you will want to disable any antivirus or firewall software during the download.
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I am unable to sync all my selected songs to my iphone. The error message is that the computer is not authorized. However, I have authorized the computer and iTunes confirms that. Any ideas what can be done to fix this. My phone is an iPhone 4S.
Were some of the songs purchased from a different itunes account?
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my phone says it needs to be restored, however when i plug it into my computer it will not turn on
Purchased iTunes content can be re-downloaded:
http://support.apple.com/kb/HT2519
Any photos in your camera roll, not previously imported to your computer, you will lose. You should be regularly importing these photos, as the iPhone's camera roll is not designed as a storage device.
Had you been regularly syncing/backing up, you wouldn't lose anything. Now you know, don't backup your data, and you will eventually lose it all, guaranteed. -
I decided to restore the iPhone through iTunes (v. 10.6.3.25).
I connected phone to the computer and pressed the Restore button.
The computer downloaded the file and started to establish an insertion in phone.
At the end it is written "a mistake-1" and phone is in a restoration mode.
I several times tried it to restore, but at the end of an insertion is written "a mistake-1"
What to me now to do??? Help me.
Data of my iPhone
My imei 012856008370109
Serial number 88151VCFEDG
Modem 05.16.05
Model MC640LLHi there,
Do you have icloud account? You need firstly turn off find my iphone (by go to icloud.com -->sign in --> go to "Find my iphone" and erase your iphone in it). And then you restore your iphone with DFU mode.
When you erase your Find my iphone and if you can not restore, your iphone has a problem with hardware.
Some infos can help you.
Kind regards, -
i just open plugged in into my computer and i press file>press device>press back up and restore,but i just cant press that backup and restore how?my cousin tell me my phone just like cannot plugged into the computer,pls help meeeeeee
There's always a solution for a problem. So don't worry about what's going on withyour iOS device. Just follow these steps. I hope It will help you.
Setp - 1.
First of all, make sure that you're device have at least 50% battery. If not, charge your device properly to 50% or higher battery percentage then continue to step 2.
Download a latest version of your iPhone firmware from here:
http://www.idownloadblog.com/download/
Step - 2.
Connect your device to your computer and launch iTunes.
Step - 3.
Power off your device by pressing and holding power button.
Step - 4
Now get ready to put your device into recovery mode as following steps:
Hold down the sleep/power button and home button together for exactly 10 seconds, then release the power button
Continue to hold down the Home button until a message appears in iTunes telling you an iPhone in recover mode has been detected
When you are in DFU mode your iPhone screen will be completely black
Step - 5
Simply click 'OK' button on that message and click 'iPhone' on top-right corner of your iTunes window.
Step - 6
Now you can see 'Restore' button there. Just press and hold your computer's 'Shift' key and click the 'Restore" button and load your latest iOS firmware file.
Wait until the setup will finish. When the setup will complete, you're done. -
My phone died randomly and prompted me to plug it in and open itunes. When I did that it took me through the steps to restore my iphone. Now all of my contacts are gone as well as any text messages since May 19th (since my last sync), and most of my apps. How do I get it back to the way it was before?
Restore it from a back up. But I understand your last one is may 19 th...
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Please, someone help me. I couldn't play any games on my ipad 2 anymore because I couldn't connect to the server. I reset my password but the Cannot Connect To Game Center server continues to appear. Can anyone give me a solution? I'm a Scrabble Junkie and is in serious pain right now!
on my iphone 3gs, i had the same error. i finally found help that worked on the internet. “Go to Settings > General > Date and Time > Set Automatically > On. My setting was set to 'OFF' (no idea how). I changed it and now i can log into game center, the app store and itunes once again.
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I've just got my mams old iPhone 4 but it won't connect to my iTunes or anything? The USB cable works and so do the ports, I've tried reinstalling iTunes but that didn't work! An anyone help me?
Hi there Jasmine1243,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
-Griff W. -
I have recently been given an iPhone 4, and I put in my old t-mobile simcard. It says that I have signal but i can't send/recieve calls and texts. Is there anyway this can be fixed?
is the "old" T mobile sim an iPhone micro sim or something else ,
if so that is likely your issue -
I have IMac 10.7.5 Lion I use I forgot the password and I did a few fixes from web sites, which did not work and now I can not get the computer to reboot the gray screen comes on with the apple and if a shift+c, I get a load bar and it goes half way and stops, I can get into the black screen area with the hard drive info
I did the following: mount -uw / rm/var/db/.AppleSetupDone shutdown/uses/us reboot Ok I know I should not have, but now I need help to reboot and hopefully not lose everything on the desk top, Linda MarkleYou did the wrong things. In the future it's a good idea to remember not to do something when you don't know what you are doing and what happens when you do it.
Forgot Your Account Password
For Lion, Mountain Lion, or Mavericks
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
When the menubar appears select Terminal from the Utilities menu.
Enter resetpassword at the prompt and press RETURN. Follow
instructions in the dialog window that will appear.
Or see:
Reset a Mac OS X 10.7 Lion Password
OS X Mountain Lion- Reset a login password,
OS X Mavericks- Solve password problems,
OS X Lion- Apple ID can be used to reset your user account password. -
I have screwed up a bunch of settings, folders, photos, etc on my macbook pro running factory installed Lion. To get everything straightened out, I was thinking I should do a delete and reinstall and just start over like it was a brand new computer. I will only loose some usermane and password info and my history and cookies. There is nothing else on the computer that is not on another device somewhere. Does this sound like the right thing to do? I cannot seem to find ways to correct the problems indivdually, though I am sure they are there. If so, how do I do it? My computer did not come with any type of disc, I do not believe. Thanks in advance for anyone's help!
Yes, that sounds reasonable.
Install or Reinstall Lion/Mountain Lion from Scratch
Be sure you backup your files to an external drive or second internal drive because the following procedure will remove everything from the hard drive.
Boot to the Recovery HD:
Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Erase the hard drive:
1. Select Disk Utility from the main menu and click on the Continue button.
2. After DU loads select your startup volume (usually Macintosh HD) from the left side list.
Click on the Erase tab in the DU main window.
3. Set the format type to Mac OS Extended (Journaled.) Optionally, click on the Security button
and set the Zero Data option to one-pass. Click on the Erase button and wait until the process
has completed.
4. Quit DU and return to the main menu.
Reinstall Lion: Select Reinstall Lion/Mountain Lion and click on the Install button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless. -
So I forgot the password to my phone and my power button just broke so I can't dfu mode or anything. Please help!
Hello Zpower,
It sounds like you have forgotten the passcode lock on your phone. The following article will help you get that reset named:
iOS: Forgot passcode or device disabled
http://support.apple.com/kb/ht1212
Thank you for using Apple Support Communities.
Cheers,
Sterling -
Hi there I am having trouble with my outlook express this is the first time it has happened it keeps telling me can't connect to the SMTP server and every password I have tried is incorrect this is for 'iCloud' very frustrating as all our phones are ok
Well I am feeling a bit silly now because that was all I had to do. In the past Workgroup Manager had always opened right up to the list of my users, I never even thought to click on that but apparently that was all that was needed.
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What was the app you are referring to? I'm not aware of anything on the app store that is designed to do that, unless you're talking about an app that was causing a problem...
Was/is your phone jailbroken?
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