My phone is disabled, how do I fix this?

My friends son locked himself out of the phone. Noe it's disabled how does he fix this? Don't know his last back up date. Can we get back into the phone?

The following has instructions: http://support.apple.com/kb/ht1212

Similar Messages

  • HT1212 my i-phone is disabled how do i fix this?

    my i-phone is disabled how do i fix this?

    I assume you have gotten the pass wrong too much. To fix it now is to Goto iTunes and restore the device.

  • HT4623 my phone is disabled how do i fix this

    I lock my I phone and can not get in

    Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device
    1. iOS- Forgotten passcode or device disabled after entering wrong passcode
    2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
    3. Restoring iPod touch after forgotten passcode
    4. What to Do If You've Forgotten Your iPhone's Passcode
    5. iOS- Understanding passcodes
    6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
    Forgotten Restrictions Passcode Help
    You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
    Also, see iTunes- Restoring iOS software.

  • HT5085 my i phone is disabled how do i fix it

    my phone is disabled how can i fix it

    When your account becomes disabled, Apple provides the following recommendation:
    "This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
    Visit iForgot.com and follow the instructions there.
    In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
    Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
    In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT5824 my phone is disabled how do i fix it

    my phone is disabled how do i fix it?

    If its disabled from entering the wrong passcode too many times, you have to restore it to remove the passcode, as explained here: http://support.apple.com/kb/HT1212.  If you are using iOS 7 with Find My iPone enabled, you will have to force it into recovery mode in order to restore it, as explained here: http://support.apple.com/kb/ht1808.

  • When I try to make a purchase or downlowd from iCloud I get the message that my Apple ID is disabled, how can I fix this?

    When I try to make a purchase or downlowd from iCloud I get the message that my Apple ID is disabled, how can I fix this?

    Depending on why it's been disabled you might be able to re-enable it via this page : http://appleid.apple.com, then 'reset your password'
    You might then need to log out of your account on your phone by tapping on your id in Settings > iTunes & App Store and then log back in so as to 'refresh' the account on it.
    If that doesn't fix it then contact iTunes Support : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page

  • I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??

    I have enlarged icons on the log in screen and can not enter my login code. I have tried enough times that I am locked out and my iphone 5 has been disabled.How do I fix this??

    Hey there byambar,
    Welcome to Apple Support Communities.
    It sounds like you’re describing two issues, the first issue is related to the Zoom accessibility feature and the second issue is related to the device being disabled.
    Take a look at the article linked below to learn more about Zoom and the other accessibility features on your iPhone 5.
    Use Accessibility features in iOS - Apple Support
    This article will help you resolve the issue with your iPhone being disabled.
    Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
    Take care,
    -Jason

  • I have tried to restore my old iPhone 3, but when i tried the itunes logo and a pic of a USB cable have come up on my phone and now i cant do anything with my phone.Any ideas how i can fix this? I can make/receive call. iPhone 3GS, iOS 3.1.2. Thanks

    I have tried to restore my old iPhone 3, but when i tried the itunes logo and a pic of a USB cable have come up on my phone and now i cant do anything with my phone.Any ideas how i can fix this? I can make/receive call. iPhone 3GS(Ireally don't remember if it's a 3G or 3GS), iOS 3.1.2. Thanks for your help

    please help me!!!

  • My daughter has forgot her password for her ipod and its now disabled how do i fix this??

    my daughter has forgot her password and now her ipod is disabled, how do i fix this??

    If you cannot remember the passcode, you will need to Restore the device...
    1)  Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    2)  If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808
    Note on Recovery Mode.
    You may need to try this More than Once...
    Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766

  • TS2446 I had to reset my apple ID password now I can't log onto any of my apps, I have done all these steps same msg access disabled , How do I fix this...

    I had to reset my apple ID password now I can't log onto any of my apps, I have done all these steps same msg access disabled , How do I fix this...

    Hi kmkrodel,
    I apologize, I'm a bit unclear on the exact nature of the issue you are describing. If you are having issues accessing iCloud on your Mac or iPad after a change in your Apple ID password, you may find the following article helpful:
    iCloud: Account troubleshooting
    On the other hand, if you are talking about sharing files from your Mac to specific apps on your iPad via iTunes, then this article may be of more use (Note: When using this function, you will only see apps that support file sharing, not all apps on the device):
    iOS: About File Sharing
    Regards,
    - Brenden

  • TS4268 My text messages are being sent and received with my email address instead of my phone number. How do I fix this?

    My text messages are being sent and received with my email address instead of my phone number. How do I fix this?

    This is with iMessages only.
    Go to Settings > Messages > Send & Receive and below the Start New Conversations From, select your cell phone number instead of your Apple ID email address.

  • After downloading the iOS 7, it asked me if I agree to the terms and conditions and I keep clicking agree but it stays on that page and I can't even use my phone now. How do I fix this problem?

    After downloading the iOS 7, it asked me if I agree to the terms and conditions and I keep clicking agree but it stays on that page and I can't even use my phone now. How do I fix this problem?

    I have the same problem. frozen on the Terms and Conditions page. Any help, anybody?

  • TS1363 ipod is disabled how do i fix this problem?

    My ipod has been disable how do i fix this problem?

    You'll need to connect it to the iTunes library you normally sync it with and restore it.  If iTunes asks you for this passcode before it will let you proceed, connect the iPod to iTunes in recovery mode instead using the instructions in this Apple support document.
    iOS: Unable to update or restore
    B-rock

  • HT204053 i lost my iphone and reset it all through find my iphone and after locating it and getting it back i can not turn the phone back on how can i fix this

    i lost my iphone and reset it all through find my iphone and after locating it and getting it back i can not turn the phone back on how can i fix this

    Unless you had enabled Find My iPhone on it before it was lost then there isn't any way to locate it (it can only be turned on directly on the phone, it can't be done remotely). If you did enable it then you could try locating it either via http://icloud.com on a computer or Find My iPhone on another device - but that will only work if it's connected to a network and the device hasn't already been wiped and/or Find My iPhone disabled on it.
    If you think that it was stolen then you should report it to the police. You should also change your iTunes account password, your email account passwords, and any passwords that you'd stored on websites/emails/notes etc.

  • I have forgotten my password to unlock my screen, after several attempts my ipad is now disabled, how can I fix this

    I have forgotten my password to unlock my screen, after several attempts my IPAD is now disabled, does anyone know how I can fix this?

    If you cannot remember the passcode, you will need to Restore your device...
    Connect to iTunes on the computer you usually Sync with and Restore...
    http://support.apple.com/kb/HT1414
    If necessary Place the Device into Recovery mode...
    http://support.apple.com/kb/HT1808

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