My phone is disabled.its telling me to connect to itunes but itunes wont connect to my phone what can i do to fix my phone?
my phone is disabled how can i fix it?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
Similar Messages
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I am unable to sync all my selected songs to my iphone. The error message is that the computer is not authorized. However, I have authorized the computer and iTunes confirms that. Any ideas what can be done to fix this. My phone is an iPhone 4S.
Were some of the songs purchased from a different itunes account?
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i just the ipad2 for my daughter she forgot her password we retryed too many times that its completey disabled, its saying to go to itunes., then what?? i need help Please
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808 -
I was using my iPhone 4, took a picture, the phone froze. Some how got it to shut off, but now it wont turn back on. What should I do?
Hi duckygallery,
If your iPhone will not power on at all, the first thing I would suggest would be to make certain that battery has a sufficient charge. Plug in your device and let it charge for at least 10 minutes, then try turning it on.
See this article -
Charge your iPhone and iPod touch - Apple Support
You should see a battery icon while your device is charging. If you continue to see a black screen, reset your device.
Restart or reset your iPhone, iPad, or iPod touch - Apple Support
Brett L -
how can i fix this? just got this phone yesterday. got a text saying that a new update was ready, so i clicked it and now my phone is stuck on the itune and charger pic
First try a Reset ( No Data will be Lost )
Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
If no joy... Try a Restore...
1: Connect the device to Your computer and open iTunes.
2: If the device appears in iTunes, select and click Restore on the Summary pane.
Restoring > http://support.apple.com/kb/HT1414
Make sure you have the Latest Version of iTunes (v11) Installed on your computer
iTunes free download from www.itunes.com/download -
I am unable to download Adobe reader to update my system as I only have version 7 on my computer. Normally I would be able to download direct from Adobe and my system would update but when I try to download a message bar appears which states on the left hand side "additional plugins are required to display all the media on this page" and on the right hand side there is a button which states "install missing plugins". When I click on the button a dialog box appears which states "no suitable plugins where found with a message next to a manual install button "unknown plugin(application/getplusplusadobe16299)
You can try using this tool to first remove all traces of Reader from your computer:
http://labs.adobe.com/downloads/acrobatcleaner.html
Then, you can download the full offline Reader installer from
http://get.adobe.com/reader/enterprise/
After downloading, restart your computer and run the installer before doing anything else. -
I forgot the code to the lock screen to my phone and its telling me to connect to itunes....what do I do?
You need to connect the phone to your computer's iTunes, and that should recognise the phone and let you reset it back to factory defaults - you can then restore/resync your content to it.
Disabled device : iOS: Forgot passcode or device disabled -
i tried to restore my iphone but when it was restoring it said a problem occurred and now it just shows the itunes symbole and its telling me to connect to it but when i try to it doesnt show up on my computer
Hi there starbaeza,
You may find the information in the article below helpful.
iOS: Forgotten passcode or device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
-Griff W. -
i was doing a software update downloading ios 6.1 and the phone froze half way through the download i tried to restart the phone by pressing the power button and the home button but its just a apple on the screen. what can i do to fix this??
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
But... if the Device has been Modified... this will Not necessarily work. -
So I recently removed my partition so I can repartition but its telling me to do something with the disk utility I don't understand what I'm suppose to do?
GCapinpin wrote:
So I recently removed my partition so I can repartition but its telling me to do something with the disk utility I don't understand what I'm suppose to do?
Unless you tell us what it is telling you we can't help. -
locked my iphone and its telling me to connect to itunes and i did but it doesnt say anything about unlocking it. what do i do?
http://support.apple.com/kb/ht1212
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ipod says its disabled try again in 22,598,148 minutes! What can i do to fix it?
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings -
i tried to update my ipad to 7.1.2, and i tried updating it and know its telling me to connect to itunes but i a at a different computer and all of my ictures are going to get deletd and i dont want that.
Hi Kevin Gauthereau,
Welcome to the Support Communities! If you don't have access to the original computer that you use to sync to iTunes, you can backup your iPad to iCloud and update it wirelessly. This article will explain how:
iCloud: Back up your iOS device to iCloud
http://support.apple.com/kb/PH12520
You can import your pictures to your computer at any time as a second backup. Here's how:
iOS: Import personal photos and videos from iOS devices to your computer
http://support.apple.com/kb/ht4083
Update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht4623
Cheers,
- Judy -
i keep trying to restore my iphone 4s as there is some lag so i need to install 5.1.1 but it keeps telling me servers are temperarily down. according to me it permanent what can i do to fix this issue
Either your security software is blocking access to Apple's servers, or your computer was used at some time in the past to hack or jailbreak some iDevice (not necessarily the phone you are restoring), and your computer's network database has been corrupted. If you know this is the case edit your "hosts" file and remove all lines containing "gs.apple.com". If you are sure it is not the case temporarily disable your antivirus and firewall.
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Ok I want to update my phone but I try to put my password and it say it's not it but it is it, what can I do to fix it
By design, the iphone will sync itunes content with one computer at a time. Any attempt to sync such content with a second computer will result in ALL itunes content being first erased from your phone & then replaced with the content from the second computer. This is a design feature and cannot be overridden. Because you are using a new computer, your phone will see this computer as a "new" computer. The itunes content sync is one way: computer to phone. If you have photos that were synced to your phone or music ripped on your own that were not backed up, you will first have to extract them from your phone using third party software, before you do anything else, as Apple makes no provision to do so:
http://www.wideanglesoftware.com/touchcopy/index.php
Once you've done that, do the following in the order specified:
1. Disable auto sync when an iPod/iPhone is connected under iTunes>Preferences(under the edit menu if using Windows)>Devices in itunes.
2. Make sure you have one contact & one event in the supported applications(Address Book & iCal or Outlook, Windows Address Book) on your computer. These entries can be fake, doesn't matter, the important point is that these programs not be empty.
3. Connect your phone, iTunes running, DO NOT SYNC at this point.
4. Store>Authorize this computer.
5. File>Transfer Purchases(To make sure all purchased content on your phone will be in your itunes library).
6. Right click in the device pane & select reset warnings.
7. Right click again and select backup.
8. Right click again & select restore from backup, select the backup you just made. When prompted to create another backup, decline.
9. This MUST be followed by a sync to restore your itunes content, which you select from the various tabs, You'll get a popup regarding your contacts & calendars asking to merge or replace, select merge.
You should be good to go.
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