My phone is disabled please help
I Forgot my pass code on my phone and now my phone is entirely disabled. Please help how can I fix this.
You will have to restore it using the recovery mode as described it http://support.apple.com/kb/HT1212
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How do i remove a credit card from my account by phone?? Please help
How do i remove a credit card from my account by phone?? Please help
I'm not sure what you mean when you say "by phone". If you mean that you want to change your iTunes Store account settings from your iPhone, see:
http://support.apple.com/kb/HT1918
If you mean that you want to be able to call someone and make a change to your iTunes Store account, you can't.
Regards. -
TS2446 Hi,My Apple ID has been disabled Please help Thank you
Hi,My Apple ID has been disabled Please help Thank you Thank you Thank you Thank you Thank you Thank you Thank you Thank you
If changing your password does not solve then contact itunes support
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HT1430 my ipod 4 is disabled.Please help!!
IPOD IS DIsabled.Please help!!!!
Recovery mode will work. BUT if your like most people you probably dont want to lose all your information. Sometimes if you just plug your ipod into a computer you have used before it will just unlock it for you! Sometimes if that doesnt work you can try to just back up your stuff to your computer unless you already have your stuff backed up to iCloud.
In that case get a computer get on any internet provider and go to www.icloud.com sign in and go to Find My iPhone. From there click on your devise and do a remote wipe. Personally I find this much easier than to have to mess with downloading software on your computer and all the other crap.
Hope this help! -
Have Windows 7 LapTop, Before my restore my Iphone-4 worked like a champ... Now it won't start Itunes when Plugged in Via USB cable, tried Two in Fact
Won't Start I tunes, so i Manually opened I tunes and still No recognition of I phone in ITunes even after reinstall, manual start of mobile service stopping and starting mobile services, restarting the phone and computer, Please Help If Possible......Thankshttp://support.apple.com/kb/TS1538
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My mobile phone is lost, please help me to find the serial number is: DNQKDBS8F8H4, my name is Yu Fan, thank you very much for this is my number: 15052995201
We're not Apple here. We're users. We cannot locate your phone any more than you could locate ours.
If you did not have find my phone activated on your device, there's no way to track it. -
My apple account is disabled, please help me deal with as soon as possible!
My apple account is disabled, please help me deal with as soon as possible!
Change the password, but did not receive the letter to change the password
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Phone charging problems please help!
This morning my phone was charging fine until I got to class and tried to charge it and it wouldn't work. Now it only charges when it is off but it doesn't die fast. Please help. This phone is a month old so it's brand new.
Hello Apalmucci23,
Thanks for using Apple Support Communities.
To troubleshoot this issue where your iPhone is not charging properly, please follow the steps in the article linked to below.
If you can’t charge your iPhone, iPad, or iPod touch - Apple Support
Take care,
Alex H. -
i have reset my iphone but cant retrieve the id from which i logged in to icloud, is there a way to start my phone without it, ive been trying for a very long time. please help!
Ok, when you said "found" I took that literally. Still, the activation lock cannot be bypassed, Apple cannot do anything to assist with that. You need to go through all of her papers and see if she wrote down the Apple ID and password as there is no other way to make the iPhone usable.
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My I phone 5s keeps starting the update but failing and I cant connect to I tunes because it says the phone needs updating! Please help!
What is the exact error you are getting?
What computer OS are you using?
What version of iTunes are you using?
What troubleshooting have you tried? -
IOS 5.1.1 update wrecked my phone, can anybody please help?
Hi there,
I plugged in my iPhone 4S into iTunes, and it tells me that there is an update (iOS 5.1.1)
I click update, it downloads the file and away it goes. I left the computer as this happened, it automatically went to install and when I came back there was an error message. Unfortunately, I don't remember what it said, but what has happened is that the USB cable and iTunes symbol shows on my screen whenever I turn it on (telling me to plug it into my PC). However, iTunes doesn't recognise my phone. Neither does my computer, although it plays the USB sound when I insert/eject my iPhone.
I called apple support and they were of no use, I've read several articles that involved uninstalling all apple programs and starting a fresh all to still be without a phone.
I am at my wits end and most definitely need my phone, so I hope that somebody can please help me resolve this issue as soon as possible!I know that Apple doesn't read these, that was just a way of trying to say that I see on this and other forums that lots of people are having trouble. Yes, I tried the restore and also the turning off firewall/anti-virus. Didn't work.
I finally fixed the problem and learned a lot in the process, especially in talking to some of the guys at the Apple store near where I live. So here are my recommendations to anyone with this problem:
(All this assumes you have a real iPhone/iPad and not a jailbroken one. If you don't have a legit one, forget about fixing it. Every software update is designed to cause problems for jailbroken phones).
First, if you haven't downloaded 5.1.1 yet, and want to avoid the problems, don't do it through iTunes on a Windows machine. Apple pretty much knows that there are a large number of problems that can occur and they try to help you trouble shoot a lot of them. But once your install through iTunes on a Windows machine is corrupted, you might have a lot of trouble getting things to work again. You should download 5.1.1 because of the security upgrades. If you can download it direclty on your iPhone/iPad that should work without a problem. If you can connect to WiFi you should, especially if you don't have an unlimited data plan. If you are on a metered data plan you should never download software updates through your phone connection, only though WiFI or on your iTunes.
By all means try the hard reset approach described above. I did multiple times and it didn't work, but if it can work for you, do it.
Here is another way to do it. If you have another computer available, download iTunes on that computer and connect the device to that computer. Do a hard reset. The other computer's iTunes will recognize the device as just an iphone/iPad. Then wipe the iphone clean and do an install of the updated OS. (This assumes that you have backed up your iPhone recently to your computer or iCloud. If you haven't or don't, you will lose a lot of your data, photos, etc.) Wiping the device and installing the new OS will delete everything on your phone. After this, then connect it back to your first computer, and iTunes should recognize it. Then restore from your backup.
Of course, if you don't want to hassle with any of this just make an appointment at the nearest Apple store and they will fix it for free. They can wipe your phone and then you just restore from a backup.
What the original poster described is what happens when his phone enters "recovery mode." This often becomes very hard to recover from on the same computer which caused the faulty install.
Also, if you do try to uninstall and reinstall itunes, make sure you do it exactly in the order described in http://support.apple.com/kb/HT1923 If you don't it won't work.
Good luck -
IPad 2 Disabled Please Help!!!!
Good Afternoon
This is a topic that has been discussed quite a lot on this forum however I have searched high and low and I have not been able to find a fix!
My son has some how managed to disable my iPad 2 and the problem I am faced with is that it is telling me to connect it to iTunes, but when I do it gives me the following message: "iTunes could not connect to the iPad because it is locked with a passcode. You must enter your passcode on the iPad before it can be used with iTunes."
I obviously cannot enter the passcode because the iPad is disabled, so the next best thing is to do a force recovery which would be awesome but when I hold down the off button (even for 60 seconds) and holding the home and off button but nothing happens....
Please help me!FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
HT1212 My iPhone has been disabled,please help!?
i have tried so many times to write down my password,its in digits,but its not working anymore, i have to try in 50 minutes now. is there any way i can et the password? maybe through my apple id? please help!
Restore your phone from backup on the last computer you synced with, while the passcode was enabled. This will remove the passcode. If you have not synced, while the passcode was enabled, you will have to force the phone into recovery mode in order to restore it & remove the passcode.
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TS2446 My AppleID is Disable Please help
hi my apple id is disable and i reset with ma email but i don't see The link send to my email please help my apple id is [email protected] and my email [email protected]
If it does not appear, try to reset your password again: https://appleid.apple.com
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I connect my iphone 4 to the itune. It asked me to download a new update for my phone. After I downloaded the update, the itune no longer able to detect my iphone through the USB. My phone is un-responsive showing the plug into the itune icon only on the screen. Please help.
http://support.apple.com/kb/HT1808
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