My phone is displaying itunes connection and I am not at home
I need help i am at hospital with my sister and will be here for about 10 hrs. my phone is displaying itunes connection and usb. I need it to work to get ahold of my daughter .HELP!!!
Unfortunately if it's showing the iTunes symbol and a cable then it will need to be connected to a computer's iTunes in order to reset the phone, and to then restore/resync your content to it
Similar Messages
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So just like last time I tried to update my iPhone software...MY PHONE IS FROZEN. Displaying iTunes icon and a USB cable I pressed the Power button and the menu botton together until the apple icon appeared held them down for 10 secs & NOTHING Now what? Do I just wait for the battery to run out?
Hi Careesa,
Your iPhone is in recovery mode-- you need to connect it to your computer and, most likely, iTunes will ask you to restore it. If you recently backed up this shouldn't be too much of a problem. -
After updating my Iphone 4s to os 7.1.1 from 7.1 over the air, my phone went into recovery mode. Yet when I try to restore it with Itunes on my windows 7 laptop it says the network connection has been reset. Make sure your network settings are correct and your network is active, or try again later. My phone has the itunes logo and charger symbol on it, as well as an arrow pointing at the Itunes logo. After holding the sleep button down or even doing the hard reset the same screen comes up on my phone regardless of whether it is plugged in or not to my computer. I have turned my computer off and on again. It is plugged in and charging as it's battery life is very short. I also reset my modem and the same error message pops up. The only option on my computer when my phone is plugged in is to restore it. My firewall also allows Itunes through it. I have literally tried everything I know being someone who knows very little about technology. I also do not want to hear about how the update worked for other people. My phone has been in recovery mode for 5 hours at least now so it will just make me more frustrated if a bunch of people post about how the update worked for them.
Once the Device is asking to be Restored with iTunes... it is too late to save anything... and you must continue with the Recovery...
kevinpowell1 wrote:
how can i get it out of recovery mode?
Make sure you have the Current Version of iTunes Installed on your computer
iTunes free download from www.itunes.com/download
Then See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once... Be sure to Follow ALL the Steps...
Take your time... Pay particular attention to Steps 3 and 4.
Some users have reported as many as 8 or 9 attempts were necessary before success.
After you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766
If the issue persists...
Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...
Be sure to make an appointment first... -
my phone is not getting started,its displaying itunes sign and USB sign on the phone's screen. I have also restored and updated the phone however not getting started
It helped earlier but it has come back again. I don't know what to do. I tried what you said earlier but this time even this is not working either. And quite intrestingly my phone won't turn off. I turn it off, it goes off and then restarts on its own and then keep giving the same message again and again.
Could it be a charging cable, is there any chance that the cable which was working fine one day could turn to be "incompatible" with iphone the other day????????
Please help -
I have just purchased a new macbook and need to sync my iphone with itunes, i understand that you can only sync your phone with one itunes account. I do not want to wipe my iphone when syncing with this new itunes account. Any advice welcome
1) authorize iTunes on the new machine for your iTunes store account(s)
2) connect your device and right-click or control-click it in the iTunes Source list, then choose transfer purchases from the shortcut menu that appears.
3) sync the device
iTunes will wipe the iPhone but, since you transferred your purchases in the previous step, your content will be in your library and you can re-populate the iPhone with it. -
How long does it take to get approval from iTunes Connect and how do I find out if they are even working on it? I'm not really sure if my application was even delivered - from the links in IBA. Any suggestions how one might push the right buttons at Apple?
Also went around in a big circle trying to get beyond the confusion of not having the right Apple ID when I've had it a long time. Confusion abounds and learning this forum also takes a new degree of patience. Humbling to say the least :-)
Anyone been there done that?[email protected]
[email protected]
…support phone number call +1 (877) 206-2092.
Global Phone Support
We have expanded English-language publisher phone support. To make contacting the iBookstore support even easier, new local phone numbers are now available for Australia, France, Germany, Italy, Netherlands, Spain, and the U.K. Support is available Monday to Friday, from 7 a.m. to 5 p.m. (PT).
Country
Phone Number
Australia
1300 307 504
Note that this is a low tariff number.
France
0805 540 117
Germany
0800 664 5307
Italy
800 915 902
Netherlands
0800 0201 578
Spain
900 812 687
U.K.
0800 975 0615
U.S.
+1 (877) 206-2092
Toll-free from U.S. and Canada. -
iPhone went bad after software update - iPhone 5 is now stuck on Itunes connect and has vertical lines.
I found a video on youtube with similar issues - http://youtu.be/Xuuqxx18-bA
EVERYTHING HAS BEEN TRIED: Restore, Reboot, Recycle, Replacing Cables, etc....
I don't have Apple Care, what to do? Spend more money and buy a new phone?Here is another person who has a problem with the iPhone 5 screen https://www.youtube.com/watch?v=sc1ZPWSA8dc and they have just received them NEW!!!!!
I myself, two days ago purchased a 2nd hand iPhone 5 that was advertised as having a line of squares at the bottom of the screen. I Googled it and found people saying it was a screen issue and to replace the screen, so I did this and it is still happening with a new screen.
I am starting to dislike Apple intensely after reading forum posts and watching videos where people are asking for help and telling us about issues that they are having with their phones.
Why is Apple getting it so wrong with their updates and manufacturing that they are completely destroying iPhones that cost a lot of money and then expecting the owner to purchase another phone unless they are still in warranty.
Apple you should be going out of your way to put things right for people but instead there is a wall of silence over so many of the issues destroying peoples phones.
SHAME ON YOU! -
My iPad will not charge and every time I charge it. It comes up with the iTunes icon and I will not charge, it is not a new I pad and the same charger I use for the I pad I use for my I phone and it will charge. What is wrong?
What exactlyare you seeing on the iPad's screen ? If it's the iTunes icon and a cable then that means that it's gone into recovery mode - you will need to connect it to your computer's iTunes and you should be able to use that to reset it back to factory defaults and you can then restore/resync your content to it.
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I have the iPhone 4, and yesterday I synced my photos onto iTunes, but now I have albums on my phone that cannot be deleted, and there is not an option to delete the items in the albums individually... How do I get rid of these unwanted albums? Using Windows 7.
If you used iTunes to get the photos on the phone, then use the same iTunes and uncheck the music you don't want and do another sync.
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How do i add a new phone to my itunes account and load my backup
how do i add a new phone to my itunes account and load my backup
The bottom section (iTunes part) gives instructions. The first few panels discuss backing up the old phone but then it gets into restoring to the new phone: http://support.apple.com/kb/HT2109
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My Playlist only appear in the itunes when the ipod is connected , and I can not drag a song into a playlist, Also I repeatedly get a message to authorize the songs purchased in order to sync the ipod. I followed the instructions in the help menu on doing this but nothing seems to work, Help anybody ? Have installed the lastest version of itunes and I'm running windows XP. Thanks
Is it possible that you are not seeing the thirteenth song because you did not scroll all the way down within the playlist?
Hope this helps!
PSkilton -
"you must first sign in to iTunes Connect and sign the relevant contracts": how?
I'm trying to get my iBook (made in iBooks Author) up on the iTunes store and am stuck.
I now have an iTunes Connect account into which I can sign in. When I try to use iTunes producer, and enter my login info (which works on the browser), it tells me
"There is a problem with your login information. To use this application, you must first sign in to iTunes Connect and sign the relevant contracts."
I'm not sure what a "relevant contract" would be. I look at "Contracts, Tax, and Banking" at iTunes Connect, and there is one entry with Contract Type "Book". However, I can't request it (that is grayed out), and the "Legal Entity" pull down does not show me (as found in the "Manage Users"), but only shows "select".
I therefore can't seem to find a way to do anything to allow me to login with my book via Producer to get it "produced."
Does anyone know what is going on?
The FAQ is a blank page, the "Contact us with questions" asks you to pull down a topic and has no topics there! Very clumsy path to publishing (comparing to CreateSpace, for example). After the ease of iBooks Author it's like hitting a brick wall at 100 mph.OK, I saw the link for the help video at the bottom - it helped. I have to add a new entity. I was fooled thinking I would already be there and that the entry was me, but it is apparently a general placeholder into which numerous entities can go. For me this was not obvious at all, and I only figured that out by watching the video (which was not easy to spot!).
I'll go through the process now and hopefully no more confusions. -
Today is April 10, 2013. I try to login to iTunes connect and I keep getting the message "An error has occurred processing your request. Please try again later or send an email for assistance." It never tells us what email address we need to write to.
The problem was solved by Apple Technical Help. The process is as flollows:
1. Open Safari
2. Menu item Safari-Reset Safari - remove all website data - reset
3. Now if you try to login on iTunes connect it will work. -
upgraded to ios7 iphone now displays itunes logo and usb cable will not restore, will not restart
Hi there emynona,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
-Griff W. -
My phone is locked by mistake and I do not have a password to unlock it
My phone is locked by mistake and I do not have a password to unloock it. Need help
If you cannot remember the passcode you will lose all your data because you will have to restore the device ,
In that case you need to follow ht1808
http://support.apple.com/kb/ht1808
Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the other end of the cable connected to your computer's USB port.
Turn off the device: Press and hold the Sleep/Wake button for a few seconds until the red slider appears, then slide the slider. Wait for the device to turn off.If you cannot turn off the device using the slider, press and hold the Sleep/Wake and Home buttons at the same time. When the device turns off, release the Sleep/Wake and Home buttons.
While pressing and holding the Home button, reconnect the USB cable to the device. The device should turn on.
Note: If you see the screen pictured below, let the device charge for at least ten minutes to ensure that the battery has some charge, and then start with step 2 again.
Continue holding the Home button until you see the "Connect to iTunes" screen. When this screen appears you can release the Home button:
If necessary, open iTunes. You should see the following "recovery mode" alert:
Use iTunes to restore the device.
If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
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