My phone is froze in icloud backup

phone is stuck with icloud backup...have plugged into computer and won't come out of the freeze mode!!!

THank you

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HT1766 How do I reset my phone to my last ICloud backup?

How do I reset my IPhone to my last ICloud backup?

JanessaR41292
HT1766 Re: How do I reset my phone to my last ICloud backup?
Jul 12, 2013 7:42 AM (in response to shufromnv)
you will want to go to settings>general>reset>erase all content and settings. this will take you to setup assistant again to choose icloud backup.
*MAKE SURE YOU ACTUALLY HAVE A BACKUP
*MAKE SURE YOU CAN CONNECT TO WIFI
^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^^
After you do the steps Janessa provided you, when the setup screen comes up after you restore the device, you will have to choose "Restore this Device from iCloud", and that will allow you to get all the information you have backed up on iCloud, and like Janessa said make 100% sure you 1, have a backup in iCloud, and 2, The backup in iCloud is somewhat up to date

How can i recover my photos if i restored my phone but turned off icloud backup?

how can i recover my photos if i restored my phone but turned off icloud backup?

Do you have any backup at all for your device? If you do, then you can restore from that backup and get any photos that were on it. If you have imported your photos to your computer, you can sync them back to your device via an iTunes sync. If you had Photo Stream turned on, you can recover your Photo Stream for the last 30 days or 1000 photos on that Photo Stream (whichever comes first) by signing onto the iCloud account that the Photo Stream was turned on for.
Cheers,
GB

New Phone doesn't recognize iCloud backup photos!!

My iPhone lock button stopped working so I took it to the apple store and they swapped it out for a new one thankfully since it was under warranty. The gentleman said that it would take about 20min to upgrade it to ios7 and transfer the infor from my previous retore that ws in iCloud so that I could just do that at home if I wanted to. I opted to go ahead and do it from home since the Apple Store had sooo many people in it. I came home and updated to iOS7 and selected my backup from the night before which was 2.7GB. Everything looked likee all my apps are on my phone, but none of the data really. And my photo stream had showed 814 pictures the night before and 314 photos on my camera roll. Currently there are only 94 photos on my phone!! How do I get ALL!! Of the back up to restore to my phone please??
Thank you.

Photo stream servers only keep photos for up to 30 days then they are deleted. These photos will remain on a device's photo stream folder, but if the stream is turned off and then on again, only the currently stored photos are downloaded back to the device. This is what happened to you.
Always move photos from a photo stream group to another album for safe keeping.
Using icloud backup to secure photos is risky for a number of reasons. Always sync photos to a computer for archiving.

How to update phone to the latest iCloud backup??

Just got a new iPhone 5 to replace my old one. The new phone's software wasn't up to date so it couldn't process the latest iCloud backup. I'm now stuck with the iCloud backup from last year. I've updated the software now how do I update the iCloud backup?

Hey Lucy_love!
In order to get back to the screen where you will be able to choose the backup to apply to your phone, you will have to restore your phone according to the instructions in the following article:
Use iTunes to restore your iOS device to factory settings
http://support.apple.com/kb/ht1414
Thanks for coming to the Apple Support Communities!
Cheers,
Braden

TS4036 i need to restore my new phone from my old icloud backup

i need to restore my phone with my icloud backup. my phone had to be set up as a new phone to install the newest opperating system , now i can not retreave my old information backed up in icloud

To restore from your iCloud backup, go to Settings>General>Reset and tap Erase All Content and Settings. Then go through the setup screens on your phone and when given the option, choose Restore from iCloud Backup. Be sure it is connected to wifi and your charger while it is restoring the backup.

Why wont my new phone restore to my icloud backup?

I just got my phone from the apple store, because i needed mine replaced. When im doing the setup it says, "Choose to set up as a new iphone or restore from a backup"
When i go to restore from icloud, it then says "No icloud backups are compatible with the version of iOS (6.0.2) on this iphone."
What does that mean? and why cant i restore it! i know for a fact i had all my stuff backed up to icloud, i did it right before i got a new phone, i also did it once a week.
please help

Exactly what's happened to me... Did u manage to solve the problem?

New phone still restoring from iCloud backup

i have purchased a 5s four days ago, it's stating still restoring from iCloud backup.
my old phone 4s I backed up to cloud wifi and launched new phone data through wifi as have no computer. it won't let me access any apps or iTunes or complete iOS 8.3 until this is completed. Help please.

I finally got mine to work. I let the iphone run its course and it finally restored everything. I wanted to make sure I got everything back, but it didn't sync my non itunes purchased music, so I had to manually do that via the computer. By my estimates it took almost 80 hours, minus 20 of those spent at work and odd hours here and there when I wasn't connected to wifi. So about 50ish
It is frustrating though that it took so long. Apple needs to come up with a better solution in the future. I thought this problem was solved last year with the problems that plagued the ios7 update. It will probably only get worse since iCloud storage just got upped for everyone.

Can you get an earlier iCloud backup ie the one before the most recent

I restored my iPhone 4S from iTunes forgot to backup before. I want to know if it is possible to restore my phone from an earlier iCloud backup as the last iCloud backup is now from after I restored it. I didn't realise my error before it was to late!

Yes, it's possible, as long as there really is such a backup in icloud.
http://support.apple.com/kb/HT1766?viewlocale=en_US&locale=en_US
Go to Settings>General>Reset and tap Erase All Content and Settings. This will erase your device. Then you will go through the setup screens again as you did when your device was new, and when given the option, select Restore from iCloud Backup.
This link gives another overview of backup and restore:
http://support.apple.com/kb/HT4859?viewlocale=en_US&locale=en_US

Restore from iCloud backup hangs on iOS7

Hey,
I updated my phone to iOS 7 yesterday and was stuck with the problem that neither music app nor podcasts and many other things (iTunes sync, spotlight search , etc were not working).
One of the suggested fixes were to delete everything from the phone and restore form iCloud backup, which I did this morning.
After the phone restores the settings and other things, it reboots and you can see the Apple logo and a progress bar on the screen, Sadly the progress bar stops at about 20% and does not move anymore (waiting for about 4 hours now). If I restart it it gets stuck again, if I restore it and use a different, oder backup it will get stuck too.
This is very unfortunate, as my phone is basiclaly bricked now (if I do not want to start out with a new phone and loose everhting in my backup, which I really do not want to do.
Any hints?
Andreas

iCloud: Restore your iOS device from iCloud
You first have to Settings>General>Reset>Erase all Content and Settings and setup via wifi and select the restore from iCloud option

ICloud backup Ques.

I just realized in my phone settings that my ICloud backup is off but when I click on the Storage and Backup button it shows I only have 3.6 GB of 5 total so how can I find out what has and hasn't been backed up from my phone? Are certain things automatically backed up even though it says it is turned off?

When you turn it on it should simply warn you that ut will not automaically back up with iTunes (you can still manually backup with iTunes).
Just tap ok and sign it to your iCloud account.

What happens if I click "delete backup" in order to delete the iCloud backups from my sisters phone off my device. Will it delete everything on her phone?

So a while ago when I got my phone I started a new Apple ID account/ iCloud.. Then when my sister got a new iphone I gave her my id to use too. In settings-general-usage it says that my storage is almost full. I then click on manage storage and it shows my phone and my sisters phone and how many gb or whatever. Also it says "last backup failed" and other stuff that's Irrelevant. Now when I click on my sisters phone I have an option to "delete backup" MY QUESTION is if I click the delete backup button will it just delete the iCloud backup off my phone OR will it totally delete everything involving the backup off my sisters phone forever??? Please help! Thank you so much!!!!!

Deleting a backup deletes the backup only from the iCloud storage, not anything on the iPhone.
The iPhone's iCloud backup will be updated at some point - automatically when the iPhone is connected to an available wi-fi network while connected to a power source unless the iCloud backup is turned off on the iPhone.

I currently have an iPhone 5, 16gb. I Do Not want to Loose any photos or albums by deleting them from my phone and not backing them up correctly. My iCloud backup is only storing my "Photo Stream" and I can not locate them in iTunes after I sync/Back up.

I currently have an iPhone 5, 16gb. My storage is almost full on my phone. There are only 80 mg available. I am new to icloud and also have always had trouble navigating around iTunes. (Even after endlessly reading through support and help topics as well as calling) My concern is about Not Losing any of my photos if I delete them from my phone. I have to delete a large portion of my camera roll as well as the Album Folders I have created. Although it would be great if there was a way to just keep my albums still. I have already backed them up to an external hard-drive, my computer and a geek stick. I'm not trying to be too paranoid about these photos, but, they are all of my 3 children. There are over 4000 pictures stored on my phone. Some photos go back as far as 2009. Can you offer any information about backing up my Camera Roll, not just "Photo Stream", and albums I've created On my phone? I read that it's good to back photos up on both iTunes as well as icloud. I even purchased extra icloud storage to back them all up. I do regularly back up/sync, my phone to my computers. However, I cannot even locate where they are stored on iTunes, let alone look at them. And as far as my iCloud backup, it only stores the new pictures from "Photo Stream". Please offer any advice you may have. I do not use up a lot of storage on my phone other than Photos and Contacts (it's a work phone). I would definitely be able to sleep better knowing my children can one day see these pictures of themselves. I appreciate your time. Thank you,

First of all, you should always save you photos on computer like any other digital camera.
Backup on iCloud or iTunes only backup your Camera Roll. The other photos should be already on the computer.
Note: Photos are not saved in iTunes, it's only a conduit between your iPhone and your photo managing software on computer.
What computer do you have?

If I delete my iCloud backup will it wipe all the content from my phone?

If I want to delete my iCloud back up to clear the iCloud memory, will it delete the content on my phone? I want to delete it then back it up again hoping I'll have more iCloud space available afterwards but I don't want to lose everything!
Thanks

Delete iCloud backup will not erase data in iPhone. After deletion be sure that you have all your space available before make a new backup.

If I restored my new iPhone from iCloud backup, and I delete the old iPhone backup to make room on iCloud to back up my new phone, will it delete everything on the new phone?

If I restored my new iPhone from iCloud backup, and I delete the old iPhone backup to make room on iCloud to back up my new phone, will it delete everything on the new phone?

I have this exact same issue. Replaced my iPhone 4s with the new iPhone 5s, setting up my new iPhone 5s to restore from iCloud. This completed and now I am unable to delete my old iPhone 4s iCloud backup (consuming 15.1 GB of my 20GB allocation). How can I delete it, so that I get my 15 GB back? I am not going to invest in additional iCloud storage, because I will be 15 GB down from the off.

My phone is froze in icloud backup

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