My phone is froze up all it is showing is the apple logo will not go past that???

my phone is froze up all it is showing is the apple logo it will not load past this???  what do i do???

If your phone is not jailbroken hold the HOME and SLEEP buttons until the phone resets, as long as 30 seconds. If that doesn't resolve the problem see: http://support.apple.com/kb/HT1808.
If the phone is jailbroken google is your best solution, but there may be no solution.

Similar Messages

  • For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free

    For some reason when I plug my phone up to charge it just keeps showing me the apple logo and then it goes away shows the battery sign is low and that its charging. So I'm wondering why it wont turn on would I have t get a new one, and would it be free

    If you've tried the basic troubleshooting steps (restart, reset, restore from backup, restore as new), and you've tried charging from a wall socket and these all fail, then you have a hardware problem.
    If your unit is still in warranty, you will be eligible for a replacement with a refurbished unit free of charge.  If you are out of your warranty period, you will be eligible for an out of warranty exchange which will cost the equivalent of 200 US dollars.

  • I'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4.  It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition.  Help!

    'm sure your'e going to tell me I just need a new phone but maybe there is hope for my iphone 4.  It will not charge past 66% (it's not the charger), it turns off when unplugged, and it will not even let me turn my wi fi to the on possition.  Help!

    Hi there 8472kck!
    I have some information for you that can help you troubleshoot this issue a little further. That information can be found right here:
    Will not turn on, will not turn on unless connected to power, or unexpected power off
    Verify that the Sleep/Wake button functions. If it does not function, inspect it for signs of damage. If the button is damaged or is not functioning when pressed, seek service.
    Check if a Liquid Contact Indicator (LCI) is activated or there are signs of corrosion. Learn about LCIsand corrosion.
    Connect the iPhone to the iPhone's USB power adapter and let it charge for at least ten minutes.
    After at least 15 minutes, if:
    The home screen appears: The iPhone should be working. Update to the latest version of iOS if necessary. Continue charging it until it is completely charged and you see this battery icon in the upper-right corner of the screen . Then unplug the phone from power. If it immediately turns off, seek service.
    The low-battery image appears, even after the phone has charged for at least 20 minutes: See "iPhone displays the low-battery image and is unresponsive" symptom in this article.
    Something other than the Home screen or Low Battery image appears, continue with this article for further troubleshooting steps.
    If the iPhone did not turn on, reset it while connected to the iPhone USB power adapter.
    If the display turns on, go to step 4.
    If the display remains black, go to next step.
    Connect the iPhone to a computer and open iTunes. If iTunes recognizes the iPhone and indicates that it is in recovery mode, attempt to restore the iPhone. If the iPhone doesn't appear in iTunes or if you have difficulties in restoring the iPhone, see this article for further assistance.
    If restoring the iPhone resolved the issue, go to step 4. If restoring the iPhone did not solve the issue, seek service.
    and that information comes from this article:
    iPhone: Hardware troubleshooting
    http://support.apple.com/kb/TS2802
    Thanks for being a part of the Apple Support Communities!
    Regards,
    Braden

  • HT2188 I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?

    I'm presuming my old iPod id dead meat, but after 24 charging a get the Apple Logo followed by an image that looks like a file folder with an exclamation point. Is there anyway we can resurrect all trhe music on it & transfer into a new iPod?

    You can try putting it into Disk Mode
    http://support.apple.com/kb/HT1363
    If that works, you can see if the computer will recognize it when connected, either in iTunes or by the system.
    NOTE:  You can also try putting it into Disk Mode WHILE it is already connected to the computer.
    If the iPod is recognized, you may be able to use one of the third-party methods or utilities to transfer song files from iPod to computer.  You can do a Google search on something like "ipod transfer" to get some links (add "mac" to the search if your computer is a Mac).
    Once the song files are on your computer, add them to that computer's iTunes library, then sync it to the new iPod.

  • My i phone 4s i was make update to my phone but now i cant open only show me the itunes logo ang cable ? what i can do ?

    my i phone 4s i was make update to my phone but now i cant open only show me the itunes logo ang cable ? what i can do ?

    Hello, Bibo771. 
    Thank you for visiting Apple Support Communities.
    When experiencing issues restoring or updating an iPhone, here are the best articles to go through.  If you received a specific error number when restoring, see the section labeled Get more help in the second article below.
    If you can't update or restore your iOS device
    http://support.apple.com/kb/ht1808
    Resolve iOS update and restore errors in iTunes
    http://support.apple.com/kb/ts1275
    Cheers,
    Jason H.

  • HT1222 Why does my 4s just close an app all of the sudden and the apple logo will come up like it's shutting down but doesn't it will go to lock screen after that

    Why does my 4s just close an app all of the sudden and the apple logo will come up like it's shutting down but doesn't it will go to lock screen after that.

    It's definitely a crash. I'd maybe look into reinstalling the operating system.
    http://support.apple.com/kb/ht1414
    Make sure you back up first though.

  • My IPhone 4 isn't turning on all i can see is the apple logo, My IPhone 4 isn't turning on all i can see is the apple logo

    I was using my IPhone 4 for a while like 2 hours until it was 20% charged i locked my phone and unlocked it after a while and my Volume button wasnt working so i decided to switch my phone of while it was on charge at this time my iphone was slightly heated, I've tried everything that i found as a solution in Apple Support Com. nothing seems to work! NOW i'm not sure why it wont turn on it's been an hour! please help me it'd be a lot

    Hello eman.jafri,
    If the phone will not turn on at all, I would reset the device with this process:
    Resetting your device
    Press and hold the Sleep/Wake button and the Home button together for at least ten seconds, until the Apple logo appears.
    From: iPhone, iPad, iPod touch: Turning off and on (restarting) and resetting
              http://support.apple.com/kb/ht1430
    It is possible you may have to put the device in recovery mode and restore it with iTunes.
    iOS: Unable to update or restore
    http://support.apple.com/kb/HT1808
    All the very best,
    Sterling

  • My iPhone will not power on. When on a charger or plugged into a computer, the apple logo will come on for a few seconds, go off within a second, then come on every minute or so and do it again. This is all without ever actually powering on.

    I have tried all methods of resetting and it still does the same thing. iTunes does not even recognize the phone. Any ideas on the issue?

    Hello Breanneg,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/ts3281
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    Best of luck,
    Mario

  • When opening my MBP, all that shows is the apple logo and the forbidden sign

    Hello everyone,
    So I'm on a 2011 MPB using 10.9.5.
    I've closed it after using two nights ago, and when I came back home the day after and tried opening it, all that appeared was an alternation between the apple logo and the forbidden sign (here it is : http://stickeramoi.com/3447-3369-large/autocollant-panneau-interdit-interdiction .jpg)
    I've tried repairing the disk but that failed.
    Tried also re-installing OS X on it but that took about 17 hours (which is ridiculous) so I've cancelled that and instead, tried restoring a Time Machine save.
    After it finished restoring the latest backup, I'm still faced with the same problem. It just won't boot.
    Thank you for your time and help,

    Yeah well I think I've tried about everything that I found out there.
    From console commands to installing Lion through Internet recovery...That's it, I give up
    Will take it for replacement tomorrow.
    Thank you

  • HT204088 When trying to update my credit account information, it will not accept the month of experation even though it has been entered. I shut the phone down and tried again, I sync it to the computer. Will not work.  What do I do?

    I was trying to add and app to my iphone and was not able to do so.  It wanted updated credit information.  So, I entered it and it will not accept the month of experation. I have shut the phone down, sync it to the computer to update.  Will not work.  What can I do to continue?

    Off the top I dont thing its good practice to post an email address here
    I dont see how a google password change would impact on ur Apple ID/iTunes account
    Have u access to the old email address? If not and you fail the apple security process then you need to call them
    Have u tried  to manage ur apple id from :  appleid.apple.com

  • My Imessage is showing my email instead of my phone number. My phone number is an option to choose from on the settings but will not let me choose the phone number, only the email

    My Imessage only is giving me the option to use my email address and will not let me select my phone number

    if this is happening apple is trying to help you not exceedd your data limit. That only works is if the person you are trying to contact has imessage.

  • I phone 4s frozen with a pic of USB and I tunes logo will not reset by holding home and sleep wake buttons

    I phone 4s frozen with a pic of USB and itunes logo on screen will not reset by holding sleep/wake buttons and home button at same time

    It is plugged into computer and itunes is not showing that my phone is connected. Apple gave me a website address to fix the problem but it must have not been the correct web address. I'm outside of 90 day window for phone support.

  • HT1349 what do you do if your ipod wont turn on and all that shows is the apple logo?

    any ideas?

    Did you try a reboot/reset?
    Hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears - ignore the red slider - let go of the buttons. The iPad/iPod should restart

  • I have a new ipad and am trying to set it up and all its doing is flashing the apple logo everyfew seconds and wont turn on...why?

    i cannot set up my ipad because it will not turn on...it is just flashing the apple logo every few minutes. it has never been used...why?

    Hi,
    Start Here:
    http://www.apple.com/support/ipad/

  • My iphone is stuck on the black screen with the apple, it will not turn on all the way! i tryed turning it off and it will not turn of so i tryed resetting it and that still didnt work. please help me!!!!????

    the night be for the time was also off.

    I tried to do this at least 4 times! the iTunes is running the restore but at the end he's failed.. he say there is an error ! I think number -1.

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