My phone is frozen and will not respond or turn off what do I do?
My phone is not recieving calls but I still get notifications when I get a text message. It also will not turn off and is on my settings app and can still be used as normal.
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work.
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My ipad has locked-up, it has frozen while running an app, and will not respond to any button, what do I do?
It simply stays on the same screen image, and does not respond to anything. When I plug it into itunes, there is no indication of its presence.
The ipad's clock has also stopped.
eekTry a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo. -
MMy iPod nano 5th generation is frozen and will not respond. There is a picture of a an artist on it, it has a charge, was used fine 2 hrs ago, won't turn off ?..
Good Afternoon CPilkington1,
If your iPod nano is unresponsive, follow the troubleshooting steps below:
Apple - Support - iPod - iPod nano (5th generation) Troubleshooting
http://www.apple.com/support/ipod/five_rs/nano5gen/
If the issue is not resolved after following the steps outlined in the Troubleshooting Assistant, please reply to this post with additional information or any error messages that may appear.
Regards,
- Judy -
my iPod nano screen is frozen and will not respond. It shows the song which was playing is paused, but will not resume playing. I have held down all controls, and changed the slide switch, but nothing happens
Hi Goofy Goat,
Welcome to the Apple Support Communities!
It sounds like you have done some great troubleshooting for your iPod nano that is not responding. In this situation, if resetting it did not resolve, I would suggest restoring the iPod back to its factory settings and then sync your content back onto it from iTunes. Please use the following article as a resource for restoring.
Restoring iPod to factory settings
http://support.apple.com/kb/HT1339
Have a great day,
Joe -
My iphone 4 is locked on one application and will not close or turn off my phone please help!
my iphone 4 is locked on one application and will not close or turn off my phone please help!
If you mean that the iphone froze in some random app you have ....the solution is easy .
Press and hold both Home Button and On/OFF button for about 15 seconds . The device should turn off and on again .
If not than please wait until the battery goes out and try the above step again whilst device is off .
Hope it helps -
HT4623 my phone is frozen and will not turn on
My phone is frozen. Will not even turn on
Hi there wltjjt19,
You may find the troubleshooting steps in the article below helpful.
iOS: Not responding or does not turn on
http://support.apple.com/kb/ts3281
-Griff W. -
My music screen has frozen and will not respond to my touch
my 32g iPod touch will not respond to my touch while i am in my music library. i can navigate through my iPod and access my apps, calendar, etc., but as soon as i try to get into my music and browse through it, nothing. it has done this before, but it usually "snaps out of it", and eventually begins to work properly. i purchased this iPod brand new in march 2012, so in my opinion it should not be acting up. anyone have any idea as to what is going on with it?
Try the standard fixes:
- Reset. Nothing is lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup
- Restore to factory defaults/new iPod -
My i phone is stuck and will not let me turn on or off or get to regular screen
My phone is stuck. It will not let me turn on or off will not go back to regular screen
Apparently you already fixed it in under a minute. Congrats.
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Phone has frozen and will not switch on
Twitter was not working so I unistalled it from Iphone. Reinstalled it but the phone then froze. Turned phone off but now it will not switch back on and is frozen on the apple screen. Help
Connect iPhone to Wall Charger and Reset, hold both Home and Power buttons until the iPhone begins to restart. Usually takes less than 20 seconds time of holding both buttons.
If this does not work you may need to Restore the iPhone Firmware. If you decide to Restore the Firmware, connect iPhone to computer with iTunes open, hold both Home and Power buttons until the iPhone is recognized in Recovery Mode, Restore the Firmware. Again usually takes about 20 seconds of holding both buttons. -
My iPad will not respond or turn off
iPad will not turn off using sleep/ toggle.
Siri is the only thing that works.
No apps are showing at all.A reset may help. Tap and hold the Home button and the On/Off buttons for approximately 10-15 seconds, until the Apple logo reappears. When the logo appears, release both buttons.
No content is affected by this procedure. -
ICloud has my old email address and will not let me turn off "find my iphone".
I am in the process of restoring my Iphone, but in order to do that I have to turn off "Find My iPhone." the ICloud email is old and I dont have the password to access it anymore. I use a new email. How do I turn off Find My iPhone and restore the phone?
iCloud: Change your iCloud password
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Ipod frozen. Will not restore or turn off
I dropped my ipod early this morning and there's a dent on the back and it stays at the song I was listening to when it dropped.
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Is there anyhing else that I can do and has someone else experienced this?
Gracie
mini Windows XP tiny 2 Mil. DentOk Ok. Here let me explain it more in detail because I have to sleep now.
The Ipod is on the USB Port. It still has the song on it. No "Do Not Disconnect" or Sad Ipod or whatever.
It still has the song on the screen, the time when it stopped. Its frozen. I tried to restart it and restore it but there is no luck.
I also found my click wheel is movable now. Everytime I push it up really hard, it gets stuck and I can't push anything until I push it back down. Could that have something to do with it? -
My Iphone is stuck on a facebook screen and will not Exit or Turn off when i press the buttons
Well i clicked on a Music vid
And It said Sign up for facebook to post So i went to fill in my details To show freinds and My iphone wont let me exit Facebook meaning im Stuck on it
i tried holding the home button And the off button but no Good I use my phone for Alot of things and need it back ASAP
Please help me ;(Reset the device by pressing and holding the home and power buttons for 15-20 seconds until the white Apple logo appears.
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Hello, so today I realized that my iPhone with iOS 6 is frozen on the music. I can get back to the home screen but I can't get the music player to work because its frozen on the w's and will not respond to touch. I would be grateful for any help on this.
Hi deamayfield,
Thanks for visiting Apple Support Communities.
If your Music app is unresponsive, try restarting/resetting your iPhone:
iOS: Turning off and on (restarting) and resetting
http://support.apple.com/kb/ht1430
Best,
Jeremy -
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my ipod touch is frozen on an app and will not respond to anything what can I do to correct this?
Try here:
iPhone and iPod touch: Frozen and unresponsive
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