My phone is frozen in an app. I cant even shut it off or see any text messages I have been getting. What do I do?

I need help!!

Have you tried holding the power and volume down buttons simultaneously for 15-30 seconds to see if the phone reboots? Or if your phone has a removable battery, have you tried removing it, waiting a few minutes, then reinstalling and see if the phone turns back on?

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I have an iPhone 5 and I can send text messages but have been getting complaints when people have said they text me but I don't text back, I don't seem to recieve all my text messages ? Who should I phone to ask for help or could someone help me please?

Please will someone help me decide what I should do ? Should I phone my provider or go in to the shop?

http://support.apple.com/kb/ts2755
if the above link doesn't work, then contact your phone carrier as SMS is a carrier feature.

How to not allow someone to load text messages that have been deleted from the phone however apps are still able to reteive them

Someone is trying to access the text messages that have been deleted off of my phone thru an app (unknown app)
I do have somethings that I want to remain private in my phone and I either need help to delete them for good. Or block them

Let me rephrase that. They can't unless they had physical possession of your phone and installed spyware on it.

Is there a way to restore text messages back to my iPhone 5s version 7.1.1? I have several text messages that have been deleted somehow and I would like to restore them to my phone.

Is there a way to restore text messages back to my iPhone 5s version 7.1.1? I have several text messages that have been deleted somehow and I would like to restore them to my phone.
I have tried restoring it from the last backup and that did not help. Please advise.
GM

Hi
If you have already tried restoring from the latest back up but that has not worked unfortunately they have probably gone im afraid
Hope this helps

HT1414 all I have is a blue screen on my 4s phone it won't do anything. can't even shut it off?

All I have is a blue screen on my 4s phone. It won't respond to anything can't even shut it off? Its been like this for over 2 hours
what do I do to fix this?

Have you tried resetting your iPhone?
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off"

HT201412 help. ipad frozen. app "Find my Friends" is asking me to go there and gives a choice of "later" or "open", neither of these work and i presume, because i cannot get past this, that this is why nothing else will work..cant even switch it off and

help please..frozen ipad, cant even switch it off. have connected to main computer and delelted offending app but its still showing the same query on ipad!

Try a reset:
Hold the Sleep and Home button down for about 10 second until you see the Apple logo.

Could apple send me an iPad air. All my friends are making fun of me because I'm stuck with the old device and no phone. I've had app problems with apple before so I think that it would only be fair to get a newer device. Thank You Apple

Could apple send me an iPad air. All my friends are making fun of me because I'm stuck with the old device and no phone. I've had app problems with apple before so I think that it would only be fair to get a newer device. Thank You Apple

First we aren't Apple just normal users just like you.
Second provide Apple a feedback or send them a mail.
Third they will never send you a free iPad Air.
If you want one you have to buy it. (go for refurbished if the device is too expensive) or look for special prices.
Contact iTunes support if you have a problem with an App.

HT4993 My phone is completely frozen, I cant even turn it off....

My phone is completely frozen, I cant even turn it off...

Hello, kristinecarney.
You may want to take a look at our iPhone Troubleshooting Assistant:
Frozen or unresponsive iPhone
http://www.apple.com/support/iphone/assistant/phone/
Hopefully this will help get your iPhone up and running again!
Best regards,
Allen

I no longer receive notification or sound or even a badge app icon when receiving a text message, I have not made any changed to my sounds

How do I fix this, I no longer receive notification or sound or even a badge app icon when receiving a text message, I have not made any changed to my sounds, I've checked all the settings and everything is good, I powered off the phone and restarted, I synced it and still nothing, can anyone help?

Settings app > Notification Center > Messages (you will need to check both the INCLUDE and DO NOT INCLUDE sections). Set the alerts you wish to see.

When I send a text message I do not get any confirmathat it has been delivered. Is there a way of getting an automated confiramtion of deleivery as I'm used to having this on a previous phone, and need to know that my texts have been delivered.

When I send a text message I do not get any confirmation that it has been delivered. Is there any way of getting an automated message confirmation delivery and time? I was used to this with my old phone and need to know that my text message has been delivered to the recipient's phone, and when.

Thanks. So there's no means of knowing whether a text message has been delivered, not to mention time of delivery. Perhaps I've gone for the wrong phone. It might do a lot but seems to miss out on some basics.

My iPad is the first one and is getting slow also if I'm on a app or something it can go off it. Any tips?

My iPad is the first one and is getting slow also if I'm on a app or something it can go off it. Any tips?
Or can I trade it in to apple and pay extra for a newer one.
I have had it for 3 years

My tip is to sell and get a new one. That is not a joke, just sold my wife's first gen, that she had for only a year. Fully expect Apple to retire it with ios 7. Got her ipad 3 and probably will have to retire that in a year or two. I feel as it is better to sell now, before new ios announced.

Saving text messages if you're getting a new phone

Is there a way to save text messages if I'm getting a new phone?

Back up your phone, you can restore your new phone from this backup, which will include your text message conversations along with other data and settings. See http://support.apple.com/kb/HT2109.

Hi, when I click on SAFARI and APP STORE on my iphone5 64 gb, it skips, no other problem(s) have been observed.

Hi, when I click on SAFARI and APP STORE on my iphone5 64 gb, it skips, no other problem(s) have been observed.

define "it skips"

Forgotten my security questions and cannot purcahse any apps etc. solutions on internet with rescue e-mail don't work . Have been trying to resolve this issue for 3 days now

Forgotten my security questions and cannot purcahse any apps etc. solutions on internet with rescue e-mail don't work . Have been trying to resolve this issue for 3 days now

If you don't have a rescue email address (or you do but aren't the receiving the email to it) then you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down this page to add a rescue email address for potential future use : http://support.apple.com/kb/HT5312

HT5569 4S phone to IOS 7.1.2 and lost my wi-fi. The wi-fi is on, but can't find ANY networks. I have been through all the steps, from turning the phone on and off, resetting the network settings, resetting the whole phone, redownloading 7.1.2 an

I updated my 4S phone to IOS 7.1.2 and lost my wi-fi. The wi-fi is on, but can't find ANY networks. I have been through all the steps, from turning the phone on and off, resetting the network settings, resetting the whole phone, redownloading 7.1.2 and lastly going to the Apple store for help. They tried all the exact same steps I did, took the phone apart and looked at and said it is in "pristine" condition. They have no idea why it isn't working, but they could offer to sell me another phone. This is extremely annoying! They claim it has nothing to do with the update to 7.1.2, but that is when I lost the wi-fi, so it has to be related!

My 4s i-phone which is 2 years old cannot find any wi-fi networks not even my home network... I had the same problem two months ago but i turned off the i-phone for 8 hours and then it was okay... Now it happened again.... I tried to restart the modem but whilst my laptop is connected regularly, my phone still cannot find any wi-fi networks... I restart the i-phone, i reset it, i chose reset network settings, reset all settings, i turned it off for a whole day in case it was overloaded, i turned on the airplane mode and turned it off again, i put it into the freezer for 10 minutes within a zipped bag but 3 days now and i still cannot be connected to my home wifi... I went to the technician today and he told me that it means that wi-fi is broken and that i need to change it with a charge of 70 euro but i have to give my phone for 10 working days so as to be fixed... I am so frustrated and i don't know if i want to give 70 euro for wifi since i don't know if it would make the same problems again...

My phone is frozen in an app. I cant even shut it off or see any text messages I have been getting. What do I do?

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