My phone is frozen on the logo screen when you turn it on how can i get it on without losing everything?
I have so much on my phone I can't lose between me and my Military person that I cannot lose. I tried contacting support but the only way to get ahold of them is if they call my iphone or i put in my serial number which is conviently not accessable seeing as it's all in a phone that is frozen. I keep holding the home and the turn on button but it hasn't gotten me farther. How the **** am I suppose to get it to turn on so I don't lose all his pictures and messages? and none of this is backed up either.
Try plugging it into a computer with iTunes opened. If you see anything that says restore, say no.
Sometimes these issues resolve themselves when you connect the device to iTunes.
What happens when you hold the home and sleep/wake button? I know it doesn't work, but does it shut off at all?
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I purchased and downloaded and album of ten songs. most of the songs cut out after several seconds. How can I get them again without having to re-purchase???
Delete the problem song(s) from library including file(s). Then go to the iTunes Store and select "Purchased" from the Quick Links side bar on the right. Select Music tab to re-download again for free.
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how to fix my iphone 3g it wont boot up it just goes to the apple logo screen and freeze up
Try here. iPhone and iPod touch: Frozen and unresponsive
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just found my phone after it being lost for a month and dont remember the passcode what do i do
Maybe call Apple Corp/Security..................
Presumably you can prove you are the Owner... -
someone stole my phone and i already switched off my phone. I still want to find it though, find my iphone is turned off but is there another way i can track it though verizon?
I am so sorry to hear about the situation, lilvtric3bo1! I apologize as we do not have access to the GPS capabilities of the phone. Do you remember downloading any other 3rd party tracking apps?
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport -
I am using a 3GS iphone. While attempting a download of the new OS IO6 my phone has frozen on the itunes screen. When i attempt to restore I get the Error code 1611. This happens on different laptops. I've followed all the given resolutions with no change.I am using a 3GS iphone.While attempting a download of the new OS IO6 my phone has frozen on the itunes screen. When i attempt to restore I get the Error code 1611. This happens on different laptops. I've followed all the given resolutions with no change?
If you are having the same issue on several computers then it is a hardware issue! Not a software issue! Replacement is the only resolution!
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne -
I Have just tried to update my iPhone 5s to iOS 8.1.2 but my phone has frozen on the update screen what can I do to solve this problem
Hi Michaelcampbell1980,
I understand that you have run into an issue while updating your iPhone. Here is an article that will help you address this issue:
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
http://support.apple.com/en-us/HT201263
Thanks for coming to the Apple Support Communities!
Regards,
Braden -
My iPhone 5c is stuck on the loading screen when you boot up, what can i do to fix it?
Try a reset. Hold the on/off and home buttons together for about 10 seconds till the Apple logo appears.
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Is there an on or off button for this feature, as the screen on my phone will not switch from upright to the lengthened screen when I turn the phone sideways. My phone is very new, just got it beginning of July of this year (2012). Has this happened to anyone?
ThanksIs orientation lock on?
iPhone User Guide (For iOS 6 Software) -
I forgot the passcod on my iphone4s, how do I get it back without losing all the data on the phone?
You can't unless you have backups.
Locked Out, Forgot Lock or Restrictions Passcode, or Need to Restore Your Device: Several Alternative Solutions
1. iOS- Forgotten passcode or device disabled after entering wrong passcode
2. iPhone, iPad, iPod touch: Wrong passcode results in red disabled screen
3. Restoring iPod touch after forgotten passcode
4. What to Do If You've Forgotten Your iPhone's Passcode
5. iOS- Understanding passcodes
6. iTunes 10 for Mac- Update and restore software on iPod, iPhone, or iPad
7. iOS - Unable to update or restore
Forgotten Restrictions Passcode Help
iPad,iPod,iPod Touch Recovery Mode
You will need to restore your device as New to remove a Restrictions passcode. Go through the normal process to restore your device, but when you see the options to restore as New or from a backup, be sure to choose New.
You can restore from a backup if you have one from BEFORE you set the restrictions passcode.
Also, see iTunes- Restoring iOS software. -
i bought some ringtones on my iPhone, later on i sync my iphone to my old computer now i have a new mac pro desktop and i only have 2 ringtones on my phone but not the rest of them how can i get them back without having to pay for them again?
If you bought them on your iPad then you will need to connect your iPad to your computer's iTunes and do File > Devices > Transfer Purchases to copy them over to the Tones part of your computer's iTunes library and you can then sync them to your iPhone - ringtones are a one-time only download, so you won't be able to redownload them directly on your phone.
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I recently upgraded from 4S to 5S. There are 2 games that I wish to transfer to the new device. 1st game isn't available in the Store anymore, so can't download. 2nd game doesn't save when you change devices. How do I get those 2 apps to my new phone? Can I do that manually through iTunes?
Thanks!Hello jon713,
Thank you for using Apple Support Communities.
For more information, take a look at:
iTunes: About iOS backups
http://support.apple.com/kb/ht4946
App Store Application data (except the Application itself, its tmp, and Caches folder)
Application settings, preferences, and data, including documents
iTunes Store: Transferring purchases from your iOS device or iPod to a computer
http://support.apple.com/kb/ht1848
To transfer iTunes Store purchases from your device to a computer, follow these steps:
Connect your device to the computer. If it is synced with another iTunes library, the following dialog may appear:
Click the Transfer Purchases button.
Have a nice day,
Mario -
Everytime I try to update to iOS5 on my iPhone 4 I get an error containing 0xE while it is backing up data from the iPhone before installing the new operating system. I have done everything suggested in Apple support with no success. I still get the error everytime (about 5 minutes into backing up iPhone data). How can I upgrade to iOS5 without losing all the data on my iPhone (the error message says that if I continue I will lose all data on the phone)? If I have already synced the phone before upgrading the OS, would I be able to restore my data after installing the new OS by syncing after the OS upgrade is complete? Any help would be greatly appreciated.
I had the same problem today and was able to resolve it without having to do a restore or reset. The problem had something to do with my mail accounts. The upgrade reset my mail settings, switching both my gmail and my .mac mail to "archive all mail". I went into the General Settings, disabled that setting, and resynced the phone. The "other" storage allottment dropped back down to less than a gig.
Before you restore or reset, I would try that first. -
I am unable to get past the apple login screens on my iPad to access my settings menu for a new home network. My Apple password is not recognized so I cannot even get into the settings mode to make a chance. How can I get past the Apple logins?
Hey Dpcupcake,
If you can not get past the sign in screen on your iPad, you will need to use the steps in this article to recover use of your iPad -
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Thanks for using Apple Support Communities.
Happy computing,
Brett L -
Is there a way to keep the screen from lighting up everytime an email comes in, but still be able to see the email on the lock screen when you press the home button? This is killing my battery, but also is kinda the whole point of the notification center in my mind.
This is something I've been wondering. I am a bit like you, I like being able to have a glance at emails or Facebook updates without having to log in, and I think it would be great to be able to turn off the notification switching the screen on, especially for emails as I do get a lot, and Facebook, but I somehow doubt it is possible.
I am currently monitoring how much this eats up my battery charge. On a normal day, after an overnight charge, I would probably still have 30%-40% left when I leave work in the evening. Today, I was down to 48% by lunchtime, where I've usually got a good 60-70% left... Might have to turn email notifications off on lock screen until it's possible to have them appearing in the list without flashing me...
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