My phone is frozen....this is the second phone that has done this.  How can I get my phone working without going into a store spending countless hours only for them to minimize the problem.

My phone froze this morning while I was replying to an email.  Is there anything I can do to get it working and to avoid going into Apple?

Assuming it is charged and did not shutdown due to low battery, have you tried an power off/on?  Or a reset by holding the power and home buttons until the apple logo appears and it restarts?

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  • My ipad has frozen screen white the notification saying Not Enought Storege. How can I get out off it?

    My ipad has frozen screen white the notification saying Not Enought Storege. How can I get out off it?

    Welcome to Apple Support Communities
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  • Siri says she can't read my email from the iphone5s lock screen when I'm using the standard headphones, but I could do that on 4s. How can I get my 5s to do that?

    Siri says she can't read my email from the iphone5s lock screen when I'm using the standard headphones, but I could do that on 4s. How can I get my 5s to do that?

    Hi Liz,
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    Karen

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