My phone is in some mode where it will say everything i am trying to open and i have to double tap on it to open and wont scroll. whats wrong?
my phone is in some mode where it will say everything i am trying to open and i have to double tap on it to open and wont scroll. whats wrong?
You are in VoiceOver mode, you need to go into your settings>general>accessibility and turn off VoiceOver.
Similar Messages
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I can not swipe and when i go into general i can not page down to refresh. I have to tap once the tap twice to open up any apps on my phone or the make calls.
Help me pleaseTap the Home button three times to disengage VoiceOver.
Turn it Off at Settings > General > Accessibility > VoiceOver -
i deleted some songs from my iphone 4. now when i try to re-add them to my phones itunes, they wont add. whats wrong? new songs add. but not the old ones! help please
Hey renie1515,
Thanks for using Apple Support Communities.
When you download past purchases on an iOS device or computer, that device or computer becomes associated with your Apple ID. This article describes how to manage these associations.
iTunes Store: Associating a device or computer to your Apple ID
http://support.apple.com/kb/ht4627
Once a device or computer is associated with your Apple ID, you cannot associate that device or computer with another Apple ID for 90 days.
Note: Removing a device from your Apple ID does not override the 90-day timer. You must wait 90 days from the day the device was first associated with your Apple ID before it can be associated with another Apple ID.
Have a nice day,
Mario -
error 1618 when I try to install 4.3.4 my phone is in DFC mode for 4 weeks.. I've tried other computers, reinstal itunes, tried to downgrade, upgrade firmware, tried iReb, tiny umbrella. What sould I do?
Hello Philly,
I believe that when you reset your ipod(command given from the computer, right?) touch WHILE the ipod was updating, It cleared the system in the middle of writing files, thus corrupting(equivalent of cutting of in the middle of a sentence) the basic running system.
I suggest you go to an apple store and ask for a technical diagonosis in person. they may offer to help if the problem is fixable. If your ipod is still under warrenty, i would guess it would be free/low cost.
~Remember, I am just giving an educated guess on limited information -
I have a Samsung Intensity. It is currently set in "Alarm Only" mode. How do I set the phone back to normal mode so it will ring?
Pumpkin-Hill, Let's get your ringtone working properly. Go to settings and tools, press 'ok', select sound settings, press 'ok', choose call sounds. then press 'ok' and select call ringtone and select the desired tone. Let us know if this helps.
sheritah_vzw
Follow us on Twitter
@VZWSupport -
Microsoft Office 2004 (Word) unable to save files
I have been running Office 2004 on my Intel iMac with Snow Leopard for some time and all of a sudden I cannot save a document. Word just stopped responding and I have to force quit. I can open Word and create a new document but I cannot save it. I reinstalled Word but that didn’t help. Then went to the Internet and found at least one other Mac user having the same problem which it suggests is caused by a recent Mac Security Update:
http://answers.microsoft.com/en-us/mac/forum/macoffice2004-macword/word-2004-wil l-not-open-or-save-documents/b04eb870-9b0d-4f3b-bb47-b122301e36f6
So I check for a new Mac Security Update and sure enough there was one. I downloaded it and now Word seems to be working, as it should. I can both open and save files. The only problem remaining is that when I open Word I get the following error message “An unexpected error occurred while trying to load the Microsoft Framework library”. I contacted Apple but they were unable to help.
How can I get rid of this error message?Look, I realize you might have to get your machine working, so this is how you revert back.
Restore proceedure to pre-Security Update 2012-001 v 1.0 & v 1.1
#1 Backup your personal data off the machine.
Backup files off the computer (not to TimeMachine). If you don't have a external drive, get one and connect to the USB/Firewire port and simply drag and drop copy your User folder to the external drive, it will copy all your files. It's best to have two backups of your data off the machine when trying to restore.
Disconnect all drives now to prevent any mistakes from occuring.
#2 Reinstall OS X 10.6 from disk
Get out your 10.6 install disk and make sure it's clean and polished (very soft cloth and a bit of rubbing alcohol, no scratches) If your disk is borked, you'll have to order a new one from Apple with your serial number.
Hold c boot off the 10.6 disk (wired keyboard, internal optical drive), use Disk Utility First Aid to >Repair Disk of your internal drive (do not format or erase!!), Quit DU and simply re-install 10.6.
Note: Simply reinstalling 10.6 version from disk (without erasing the drive) only replaces 10.6.8 with 10.6.x and bundled Apple programs, won't touch your files (backup anyway) or most programs, unless they installed a kext file into OS X itself. (only a few on average do this)
#3 Update to 10.6.8 without Security Update 2012-001 v1.0 or v1.1
Reboot and log in, update to 10.6.8 via Software Update, but EXCLUDE THE Security Update 2012-001 by checkinig the details and unchecking the blue check box.
#4 Reinstall any non-working third party programs
When you reboot, make sure to reinstall any programs that require kext files installed into OS X, you'll know, they won't work when you launch them or hang for some reason as they are missing the part they installed into OS X.
If for some freakish reason you get gray screen at any time when booting (possible it might occur when you reinstall older programs), hold the shift key down while booting (Safe Mode, disables kext files) and update your installed third party software so it's compatible with 10.6.8.
https://support.apple.com/kb/TS2570
That's it really. -
When I tried to load some mp3 files on to my samsung brightside I looked under card memory and my songs were there but when I clicked on my music it said no memory available remove files and I have an 8 gb micro sd card in and there is nothing else on it
Whew.... got it to work after days of trying to figure.
Got answer here: http://forums.macrumors.com/showthread.php?t=1450821 from zblaze.
Wiped phone completely, restored as NEW iphone through itunes. Checked 'Sync all Music'.
After that happens you can restore from backup. -
my ipod touch is stuck in some kind of talking mode and wont scroll and i have to double click everything. how do i get it back to normal
- Try triple clicking the Home button and then going to Settings>General>Accessibility and turn VoiceOver off
- Next try connecting the iPod to the computer and going to the Summary pane for the iPod in iTunes. Click on Configure Universal Access and turn VoiceOver off. -
My husband and I have iphones: When I imessage him, i get an imessage of what i sent him. Its as if our phones are linked. How do I fix this? It happens when he imessages me too. He receives an imessage of what he sent me
It's because you are both using the same iTunes Library on your computer and you are both using the same Apple ID on each phone.
One of you must start a new computer user account and get a new Apple ID. Then start operating on the ocmputer from the new account. He/she will also need to restore their phone from the new account and using the new Apple ID. This way everything on each of your phones will remain separate.
How to use multiple iPhone, iPad, or iPod devices with one computer -
when installing iTunes on my new laptop a message box appears saying some sort of error has occured and i have to uninstall it then reinstall it again and it still won't work what should i do?
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you? If so, does iTunes launch properly now?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
My sister and I have/had an iPhone this week she upgraded and went to an android. Now she cannot receive my text. I have put her phone number as a mobile device. Deleted previous iMessages and started a new thread she still cannot receive my text. Please tell me how this can be resolved
the fastest way is to call applecare and they can remove her number from iMessage/facetime.
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I need help I turned some mode on that makes me duoble tap whatever i want to open it say whatever it is i am touching and I cant figure out how to scroll to turn it off
It is an accessibility setting and is covered in the manual:
iPhone User Guide (For iOS 5.1 Software) -
A few weeks ago about 7 of my apps had updates. I pressed update all and instead of it updating them, they were frozen for several days in "waiting" mode. Finally I was tired of this so I deleted the apps by pressing one and it activated the x to pop up on each app so I could delete. I deleted all the ones that were stuck in waiting, which was all the ones I was trying to recently update. I then went back to app store and redownloaded 1 of those that I had just deleted and it downloaded just fine. Tried that with others and and I got the same message before "waiting" and nothing. I've tried with all the previous apps and nothing new. I cannot at this point even download a new app from my app store on my phone. I can only upload new apps if I have downloaded them into itunes on my pc and then sync my phone to the itunes on the computer.
Today I came into itunes and under apps saw that many of them still needed to update. I clicked update all and they supposedly updated. Connected iphone to pc and tried to sync. It updated the working apps I still have and none of the old ones. I have tried to redownload my old apps via itunes on my computer but there isn't an option anymore, just says "downloaded."
Anything else I can do? I've tried shutting off, restarting, etc. and nothing has worked. I really don't want to have to reset to factory settings as I'm afraid I won't back up right and I'll loose all my pictures of my kids and other info.
Any help is appreciate! I use Verizon fyi and have had the phone about 10 mos with no problem till last month.
UGAgirlI have the exact same problem for the past 2 hours, and now I figure out how to solve it.
Go to iTunes then go to downloads, you will see something is stucked there which is not downloading, delete it, you don't have to delete all of them, only the one is not downloading.
The problem of my iPhone 4S iOS 5.01 came from iTunes U, just right after I started downloading some video clips or podcasts from iTunes U. I could not find any video clips in there, after 2 hours, I found the problem, it was in iTunes, downloads is happening in iTunes, not in iTunes U.
You don't need to restore your iPhone any more. -
Basically headline says it all, my phone is in recovery mode following a failed update through the phone and I want all my photos back. I have already read the "iOS: Unable to Update or Restore" and it indicates that when restoring through iTunes, you lose all data on the phone. I have checked my iCloud (I am a Windows7 user so uploading does not happen automatically, as I unfortunately just figured out) and it only will upload my past 30 days of photos and contacts, inline with what I've read about the cloud only storing 30 days of your past data. I really would like to get all of my photos off of my phone, I had photostream activated and most were in that stream. Is there anything I can do? I don't know what operating system is on there currently, but I have always updated my phone succesfully until today when this happened, so I'm assuming whatever is most up to date until today is the OS it has. Thank you!
When your phone is in recovery mode, it's like it crashed. The only way that you can get it out of recovery mode is by restoring, and this erases all your data as well.
You can believe what you wish by "reading all over the internet". This is Apple's technical support forum. We do know what we're talking about.
since you have very important photos on your phone, why haven't you been importing them to your computer as soon as possible after taking them? This is how the phone is meant to be used. Keeping critical data on only a device which can be easily stolen, dropped and broken is just plain foolish. Also, did you not back up your phone (as you should be doing with any computer) before attempting any operating system update? As you've now just painfully learned, updates do not always go as planned.
I'm sorry for your data loss, but let this be a very important lesson. BTW, when was the last time you backed up your computer? I'm sure you have important data on your computer. Hard drives WILL fail. -
HT5654 How do i pull my phone out of recovery mode if itunes will not load the iPhone support check?
I need someones help and can tell me the reason why my itunes is flashing error 23 when I go to pull my phone out of recovery mode
Hi there SarahM426,
I would recommend taking a look at the troubleshooting steps found in the article below.
iTunes: Specific update-and-restore error messages and advanced troubleshooting
http://support.apple.com/kb/TS3694
Error 20, 21, 23, 26, 28, 29, 34, 36, 37, 40
These errors typically occur when security software interferes with the restore and update process. Use the steps to troubleshoot security software issues to resolve this issue. In rare cases, these errors may be a hardware issue. If the errors persist on another computer, the device may need service.
Also, check your hosts file to verify that it's not blocking iTunes from communicating with the update server. See the steps under the heading "Blocked by configuration (Mac OS X / Windows) > Rebuild network information > Mac OS X > The hosts file may also be blocking the iTunes Store." If you have software used to perform unauthorized modifications to the iOS device, uninstall this software prior to editing the hosts file to prevent that software from automatically modifying the hosts file again on restart.
-Griff W.
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